Polycom MGC Administrator, Administrator'S Manual

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Chapter 5 - MCU System Management
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Audio+ Logger
The Audio+ Logger is a utility that records diagnostic information about the
Audio+ cards. This information is used by Polycom personnel to identify
problems on the card.
A trace file may be created manually via IP terminal. The Audio+ trace file is
automatically stored on the MCU and can be retrieved using the
Retrieve
Diagnostic Files utility. The file can then be analyzed to determine the
problem.
Audio+ Logger File Structure
The files are stored under the folder: 7.256\mcu\ap_log
The Audio+ card diagnostic file header contains the following fields:
•
Date and Time
•
MCMS Version Number
• Board ID, component ID
• Audio+ component versions
—
MNG_FILE (card manager)
—
AUDIO_PLUS_CONTROLLER_FILE
— AUDIO_PLUS_UNIT_FILE
The log data is comprised of Card Manager data. Each logger file can be up to
72KB, including header.
Creating the Audio+ Logger Files
The Audio+ logger file may be created automatically or manually.
Automatic creation of the Audio+ logger files
The automatic creation of the Audio+ trace-capture file is controlled by the
AUTO_AUDIO_PLUS_LOGGER_ON_CARD_STARTUP flag in the
“system.cfg” in the
AUDIO PLUS FLAGS section.
The Audio+ Logger is available in the MGC-50/100, but not in the MGC-25.