Troubleshooting
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To update the D230 base station firmware:
1
Select the
System Management > Device Update
menu on the side panel of the web page.
2
Click the
Browse
button in the
Firmware Update
section of the page. In a file browser window,
select the firmware file.
3
Click the
Update
button to start the upgrade process.
The process stakes about 30 seconds to complete.
Possible Error Messages on Firmware Update Failure
The following table lists the possible error messages encountered when a firmware upgrade fails.
Reboot Reason Codes
The product information status shows some basic product information, as well as the system up-time with
the last reboot reason code in parentheses. The reboot reason codes are defined as follows.
Don’t disconnect the power from your base station during this procedure. If the new firmware
upgrades successfully, your base station reboots automatically to start running the new firmware.
Otherwise, the web page shows an error message explaining why the upgrade failed.
Error Messages for Firmware Update Failure
Error Message
Description
Suggested Solution
Firmware Package
Checksum Error
A corrupted firmware package file was used for
the update.
Check the file and / or redownload the
firmware package and try again.
System Is Busy
Your base station is busy because one of the
services in an active call or system provisioning
is in progress.
Try to update again later.
Firmware Is Not
Modified
Your base station is already running the same
firmware as the one selected for update.
No need to upgrade.
Reboot Reason Codes
Reason Code
Description
0
Reboot on power cycle.
1
Operating system reboot.
2
Forward upgrade.
3
Reboot after new profile invoked.
4
Reboot after parameter value change or firmware has changed and invoked via system web
interface.
5
Reboot after factory reset using your system hardware PIN.
6
New profile invoked AND profile URL changed.