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Poly UC Series, User Manual

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Poly UC Series User Manual Download Page 12

You can wirelessly change your headset language using Poly Lens App. Download: 

poly.com/lens

.

Your headset LED illuminates red to inform others that you are on a call. Manage settings in Poly
Lens App.

If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density

problems. Improve audio performance by using density-friendly corded mode.

1

Disconnect your Bluetooth USB adapter from your computer

2

Connect your headset directly to your computer with the provided 1.5 m USB cable

3

Power off your headset to use density-friendly corded mode

NOTE

Your headset battery charges while in corded mode.

More Features

Select language

Online indicator

Corded mode (audio over

USB)

12

Summary of Contents for UC Series

Page 1: ...Voyager Focus 2 UC Series Bluetooth Headset User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 2: ...left 7 Charge 7 Check headset battery status 7 Load software 8 Update firmware 8 The Basics 9 Power on off 9 Adjust the volume 9 Make Take End Calls 9 Mute 9 Launch Microsoft Teams Teams model only 10 ANC 10 Use sensors 10 Play or pause audio 10 Voice assistant 11 More Features 12 Select language 12 Online indicator 12 Corded mode audio over USB 12 Troubleshooting 13 What s in the box 14 Support 1...

Page 3: ...ings Daisy Chain Link Lock ANC Timer Custom Button Power Device Controls Custom Button Volume Mic Mic Mute Play Pause Power Device Controls Headset olume Mic Mic Mute Play Pause Power Volume Mic Mic Mute Play Pause Power Device Controls ANC Low High ANC Active Noise Cancelling off low high Volume up Call button Press to interact with Microsoft Teams Teams model only requires Teams app Siri Google ...

Page 4: ...hing red and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Microsoft Teams connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE Requires Microsoft Teams de...

Page 5: ...high fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it 2 Put your headset in pair mode 3 Put your Bluetooth USB adapter into pair mode by selecting Pair in Poly Lens App Your adapter flashes red and blue Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED is solid 1 To put your headset in pai...

Page 6: ...air with up to 8 devices but only maintain 2 connections simultaneously this includes the Bluetooth USB adapter Slide and hold the headset Power switch away from the off position until the LEDs flash red and blue Pair mode 6 ...

Page 7: ...ately The headset LEDs flash when charging It takes approximately 2 hours to fully charge your headset The LEDs turn off once charging is complete NOTE The micro USB cable and charge stand sold separately plug into a computer or wall charger s USB port Micro USB cable Charge stand sold separately Headset LEDs What they mean Off Charging complete Battery high Battery medium Battery low Battery crit...

Page 8: ...s Hub App Keep your firmware up to date to improve performance and add new features to your Poly device Update your firmware using your computer with Poly Lens App Download at poly com lens While updating firmware Do not use your Poly device until the update is complete Disconnect your Poly device from paired devices such as phones tablets and computers Do not start a second update from a second d...

Page 9: ...and PC sound volume accordingly Answer or end a call Tap the Call button Answer a second call First tap the Call button to end current call then tap the Call button again to answer new call Hold a call To hold an active call press the headset Call button for 2 seconds Press the Call button to resume a held call Switch between calls flash To switch between calls press the headset Call button for 2 ...

Page 10: ...aking off pause music media if playing Mute activate in Poly Lens App unmute if on an active call mute if on an active call NOTE Functionality varies by application May not function with web based apps Reset sensors You may need to reset the sensors if they are not working as expected There are two ways to reset the headset sensors Choose With your headset powered on charge your headset on the cha...

Page 11: ...e tap and hold the Call button to rewind NOTE Functionality varies by application May not function with web based apps Siri Google Assistant Cortana Press and hold the Call button for 2 seconds to activate your phone s default voice assistant Wait for the phone prompt to activate voice dialing search and other smartphone voice controls Voice assistant 11 ...

Page 12: ... you may be experiencing Bluetooth density problems Improve audio performance by using density friendly corded mode 1 Disconnect your Bluetooth USB adapter from your computer 2 Connect your headset directly to your computer with the provided 1 5 m USB cable 3 Power off your headset to use density friendly corded mode NOTE Your headset battery charges while in corded mode More Features Select langu...

Page 13: ...sktop App installed See Load software Select your softphone application in Poly Lens Desktop App Teams model only How do I interact with Microsoft Teams Tap the headset Call button to quickly open and use Microsoft Teams See Launch Microsoft Teams Set your target phone by going to Poly Lens Desktop App Teams model only Does my Microsoft Teams enabled headset work with other softphones Yes while yo...

Page 14: ...Contents may vary by product Headset Bluetooth USB Adapter design may vary Charge stand select models only Carrying case Micro USB cable Quick start guide What s in the box 14 ...

Page 15: ...ropeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Manufactured by Plantronics Inc Model ID Headset VFOCUS2 VFOCUS2 M Adapter BT700 BT700C System Poly Voyager Focus 2 UC has a VFOCUS2 VFOCUS2 M headset and a BT700...

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