Poly MDA400 QD User Manual Download Page 14

To answer or end a call on the PC, do one of the following

• Tap the PC button on the MDA400.

• Tap the Call control button on the inline controller.

• Use your softphone application.

To make a call on the PC, do one of the following.

• Tap the PC button on the MDA400 and dial the number in the softphone application.

• Tap the Call control button on the inline controller and dial the number in the softphone

application.

• Use your softphone application.

Headset call control is dependent on a compatible softphone. If you have not installed

Poly Lens Desktop App or do not have a compatible softphone, press the headset call

button first and then make/take/end the call using the softphone application. Download

Poly Lens Desktop App at 

poly.com/software

To answer or end a call on the desk phone, do the following.

• Tap the Desk phone button on the MDA400.

• Tap the Call button on the inline controller.

To make a call on the desk phone, do the following.

• Tap the Desk phone button on the MDA400 and dial the number.

If your softphone has this feature, holding down the Call control button on the inline
controller for 2 seconds will place the call on hold. Refer to your phone's user guide for
additional features available while on hold. Pressing the Call control button on the inline
controller will take the call off hold.

To increase or decrease listening volume, on the inline controller, press the upper end (+)
of the volume button or press the lower end (-) of the volume button on the inline
controller.

To adjust the listen or speak volume of the softphone, please refer to the softphones user
documentation.

During a call, briefly press the mute button to mute the microphone on the inline
controller. To unmute press the button again.

To switch from a desk phone call to a computer call (or visa versa) press the other call
button to answer incoming call or place an outgoing call. Or, you can press and hold the
Headset button on the inline controller for two seconds.

Basics

Answer, end and make

calls

Put a call on hold using

a PC

Adjust volume

Mute

Switch Calls

14

Summary of Contents for MDA400 QD

Page 1: ...MDA480 QD MDA490 QD User Guide...

Page 2: ...p 7 Connect your headset 7 Desk Phone Connect 7 Computer Connect 11 Load software 13 Update your Poly device 13 Basics 14 Answer end and make calls 14 Put a call on hold using a PC 14 Adjust volume 14...

Page 3: ...ce cable jack 2 Desk phone audio button 7 Power jack 3 USB adapter port 8 Configuration slide switch 4 USB cable connect to computer 9 Listening volume dial 5 Handset lifter EHS jack 10 Speaking volum...

Page 4: ...Call button 5 Mute 3 Volume up 6 Red LED Inline controller 1 2 3 4 5 6 Be safe Please read the safety guide for important safety charging battery and regulatory information before using your new devic...

Page 5: ...flashing red MDA400 is booting up once complete there will be a flash of green on the default line then both LEDs will go off Solid yellow Over current condition using HL10 without power supply Unplug...

Page 6: ...ur headset 2On line indicator OLI A light that flashes once a call is activated It allows others to know when you are on a call 3HL10 lifter Automatically lifts handset and returns it to the cradle En...

Page 7: ...ll be using Desk phone standard or Desk phone HL10 lifter and power supply continue below If you will be using the Desk Phone EHS cable refer to EHS Getting Started guide that came with your EHS cable...

Page 8: ...ill continue to work it s just hooked up differently USE NOTE If your phone has a built in headset port you should only use the headset port if you will not be using the HL10 lifter In this configurat...

Page 9: ...hat the person on the other end can clearly hear you In some cases the other end will experience extreme momentary or permanent echo in this case you have an incorrect setting Repeat steps 5 and 6 sta...

Page 10: ...adset slide the handset lifter arm until the lifter base touches the side of the phone 4 Slide the lifter up to where it nearly touches the handset earpiece 5 Press the call button on your headset to...

Page 11: ...o cradle Extender Arm 1 Slide extender arm onto lifter 2 Stabilizers can be shifted left and right Position stabilizers on outsides of handset to gently grip the phone 1 2 2 Ringer Microphone Use ring...

Page 12: ...er softphone 3 End call by pressing the computer talk button on the MDA400 or the call button on the inline controller NOTE To use the call feature with some softphones on the PC you will need to inst...

Page 13: ...vice call control answer end and mute functionality Download poly com software NOTE Device settings are also available in Plantronics Hub Desktop App Keep your firmware and software up to date to impr...

Page 14: ...the following Tap the Desk phone button on the MDA400 and dial the number If your softphone has this feature holding down the Call control button on the inline controller for 2 seconds will place the...

Page 15: ...on adjust the inline controller volume up button to increase the headset speaker volume Adjust the Configuration Switch The most commonly used position is A which is the default position People I talk...

Page 16: ...Control Panel Under Sound Playback change the default setting to the PC speakers Click OK to confirm your change For Windows Vista and Windows 7 systems Refer to the Sound option in your PC Control Pa...

Page 17: ...DA Inline controller MDA400 Audio switcher Telephone Interface Cable What s in the box 17...

Page 18: ...45 Encinal Street Santa Cruz CA 95060 United States Scorpius 171 2132 LR Hoofddorp Netherlands Building 4 Foundation Park Cannon Lane Part 1st Floor Maidenhead SL6 3UD United Kingdom 2021 Poly All tra...

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