LIMITED WARRANTY
WHO IS COVERED:
This product is warranted to the original purchaser or the person receiving the product as a
gift, it is warrented against defects in materials and workmanship as based on the date of
original purchase from an Authorized Dealer. The original sales receipt showing the product
name and the purchase date from an authorized retailer is considered proof of the date of
purchase.
WHAT IS COVERED:
Subject to the exclusions contained below, Polti USA, Inc. warrants this product to be free
from defects in materials and workmanship for a period of 1 (one) year from the date of
purchase.
At its option, Polti USA, Inc. will either repair the product at no charge, using new or
refurbished replacement parts; exchange the product with a product that is new or which has
been manufactured from new, or serviceable used parts and is at least functionally equivalent
to the original product in current inventory; or refund the original purchase price of the
product. Polti USA, Inc. warrants replacement products or parts provided under this warranty
against defects in materials and workmanship from the date of the replacement or repair for
the remaining portion of the original product's warranty. When a product or part is exchanged,
any replacement item becomes your property and the replaced item becomes Polti USA, Inc.’s
property.
When a refund is given, your product becomes Polti USA, Inc.'s property. Replacement
products can only be sent if all warranty requirements are met. Failure to follow all
requirements can result in delay or denial of warranty.
WHAT IS NOT COVERED EXCLUSIONS AND LIMITATIONS:
This limited warranty does not cover defects due to incorrect use or use other than that is
identified in the instruction manual, which is an integral part of the contract of sale for the
product. The limited warranty does not cover parts that are subject to normal wear and tear
(consumables such as filters, brushes, etc.),
Defects or damage that result from (a) the use of non-Polti original accessories, spare parts or
consumables, (b) improper operation, storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse,
(c) use of the products for commercial purposes; (d) subjecting the product to abnormal
usage or conditions, (e) limescale build-up, and (f) chance (fire, short circuit) which are not the
fault of Polti USA, Inc., are excluded from coverage.
Polti will accept no responsibility for any injury to people or animals or damage to property
directly or indirectly resulting from failure to follow the instructions provided in the instruction
manual, including, without limitation, warnings and product maintenance instructions.
The limited warranty does not cover damage caused by service performed by anyone other
than an Authorized Service Location, to a product or a part that has been modified without
written permission, if the recommended maintenance of the product is not correctly
performed or if any product’s serial number has been removed or defaced.
THIS LIMITED WARRANTY DOES NOT COVER:
• Product repair and/or part replacement because of improper use or maintenance,
connections to improper voltage supply, power line surge, lighting damage, unauthorized
repair or other cause not within the control of Polti USA, Inc..
• Damage from mishandled shipments or transit accidents when returning product.
• A product that requires modification or adaptation to enable it to operate in any country
other than the country for which it was designed, manufactured, approved and/or authorized,
or repair of products damaged by these modifications.
• Product lost in shipment and no signature verification receipt can be provided.
• Failure to operate in accordance with the Instructions Manual.
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