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17. TROUBLESHOOTING
If problems persist or are not listed above, please contact a Polti Authorised Service Centre
(www.polti.com for the updated list) or contact Customer Services.
ONLY FOR SMART_AIRPLUS
PROBLEM
CAUSE
SOLUTION
FrescoVapor perfume is not re-
leased when using steam.
FrescoVapor knob regula-
tion in OFF position
Please check the Fresco-
vapor level.
Turn the FrescoVapor regulation
knob in min or max regulation.
Fill the Frescovapor tank.
Steam too damp using
FrescoVapor.
The steam is mixing with
FrescoVapor.
Reduce the quantity of Fresco-
Vapor as desired, to reduce the
humidity of the steam.
FrescoVapor has been to inser-
ted into the boiler.
--------------
Take it to Authorized Service
Centre
PROBLEM
CAUSE
SOLUTION
The appliance does not turn on.
No power.
Check that the appliance has
been disconnected from the
mains, as indicated in Section 1.
Does not dispense steam
Out of water
Steam lock activated
The boiler is not yet pres-
surised.
Steam hose trapped or
twisted
Add water to the boiler as de-
scribed in Chapter 12.
Deactivate the steam lock on the
handle
Wait until the steam indicator li-
ght comes on.
Check that the steam hose is not
trapped or twisted.
Steam does not come out and
the cap won’t unscrew
Steam button broken.
Take the appliance to an Authori-
sed Service Centre.
The appliance is pressurized
but little steam comes out.
Steam adjustment dial set
to the minimum.
Adjust the position of the dial for
the desired increase.
Accessories are difficult to as-
semble.
The seals produce friction.
Lubricate the seals with silicone
grease or Vaseline, or alternati-
vely with a small amount of ve-
getable oil.
E
N
G
LI
S
H
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Summary of Contents for SMART AIRPLUS
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