Polestar 2 2020, Manual

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Showing the car's
identification number
If you get in touch with Polestar Support with
regard to Polestar Connect subscriptions, for
example, the car's identification number (VIN
1
) is
needed.
1. Open the app view in the centre display.
2. Tap on settings in the bottom of the dis-
play.
3. Continue to System , About and then VIN
number .
> The car's identification number is shown.
Another way of finding VIN is:
• on first page in Status and Warranty
• in the car's registration document
• look on the dashboard through the car's
windscreen.
Related information
• Polestar Connect (p. 432)
Change of market
when importing or
relocating
If you import a car or move to a different country
with your car, you should contact Polestar Sup-
port to get help with registering your car in the
new country. If you do not do this then you may
experience that apps, the Polestar app, software
downloads and other online services are affec-
ted and do not work correctly.
Creating a new Polestar ID in your new home
market
When you relocate to another country you
should create a Polestar ID in the new country. If
you have already created a Polestar ID in
another country and want to use the same email
address, you first need to delete your Polestar
ID in the region you originally created it. Alterna-
tively, you can create a new Polestar ID using
another e-mail address.
Download the Polestar app
Download the Polestar app from the country in
which the car will be used, then link the app to
your car.
Related information
• Polestar ID (p. 14)
• Creating a Polestar ID (p. 15)
• Polestar Connect (p. 432)
NOTE
Contact Polestar support if you have
imported or relocated with your car to a
new country.
Available services may vary depending
on market.
1 Vehicle Identification Number
24 Your Polestar