Polaris BSS Instruction Manual Download Page 1

1

Instruction Manual

PRINTED 1216 

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KEEP THIS MANUAL IN THE POCKET ON HEATER FOR FUTURE REFERENCE 

WHENEVER MAINTENANCE ADJUSTMENT OR SERVICE IS REQUIRED.

POWER DIRECT VENT GAS MODELS 

WITH DIRECT SPARK IGNITION

MODELS

PGC/SPC/BSS/BTS

Series 200, 201 

NATURAL GAS & PROPANE

ALL TECHNICAL AND WARRANTY QUESTIONS:

 SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER HEATER WAS 

PURCHASED. IF YOU ARE UNSUCCESSFUL, CALL THE TECHNICAL SUPPORT PHONE NUMBER SHOWN ON THE WATER HEATER LABELING.

 

COMMERCIAL GAS WATER HEATERS

WARNING:  If   the information   in   these

instructions is not followed exactly, a fire

or explosion may result causing property

damage, personal injury or death.

Do  not store  or  use  gasoline  or other

flammable   vapors  and  liquids   in  the

vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS:

Do not try to light any appliance.
Do not touch any electrical switch;  do

not use any phone in your building.
Immediately   call   your   gas   supplier

from a  neighbor’s  phone.   Follow the

gas supplier’s instructions.
If you cannot  reach your  gas supplier,

call the fire department.

Installation  and  service  must  be

performed   by   a    qualified    installer,

service agency or the gas supplier.

• 

For Your Safety

 •

AN ODORANT IS ADDED TO THE GAS USED 

BY THIS WATER HEATER.

Thank you for buying this energy efficient water heater. 

We appreciate your confidence in our products.

LOW LEAD

CONTENT

Summary of Contents for BSS

Page 1: ...tly a fire or explosion may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WH...

Page 2: ...take Moisture Protection 25 Horizontal Vent Terminal Installation 25 Vertical Vent Terminal Installation 26 Termination Clearances Sidewall Direct Vent 27 Direct Vent Installation Diagrams 28 Concentr...

Page 3: ...ot follow the safety message and how to avoid the risk of injury DANGER WARNING CAUTION CAUTION DANGER indicates an imminently hazardous situation which if not avoided will result in injury or death T...

Page 4: ...Explosion Hazard Overheated water can cause water tank explosion Properly sized Temperature Pressure Relief Valve must be installed in the opening provided Verify the power to the water heater is tur...

Page 5: ...5 GENERAL SAFETY INFORMATION...

Page 6: ...nderstand instruction manual Breathing Hazard Carbon Monoxide Gas Property Damage Hazard All water heaters eventually leak Do not install without adequate drainage CAUTION Fire and Explosion Hazard Le...

Page 7: ...tally vented gas fueled heating appliance or equipment The sign should read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS INSPECTION The s...

Page 8: ...These diagrams will serve to provide the installer with a reference It is essential that all venting water piping gas piping and wiring be installed as shown Particular attention should be given to th...

Page 9: ...8 1 2 22 15 3 4 40 1 2 41 6 3 8 5 1 2 6 5 8 cm 123 19 55 88 40 102 87 104 14 16 19 13 97 16 82 50 130 Inches 62 3 8 22 15 3 4 54 1 2 55 6 3 8 5 1 2 6 5 8 cm 165 7 55 88 40 138 43 139 7 16 19 13 97 16...

Page 10: ...pressure must be maintained under both load and no load dynamic and static conditions Table 3 RECOVERY CAPACITIES Input Recovery Capacities Rating Btu hr Rating kW Temp Rise F 30 40 50 60 70 80 90 100...

Page 11: ...at the bottom of heater behind the Access Doors 1 30 11 15 2 3 23 34 33 CAUTION HARNESS HAS 120 VAC IN OPERATION See Venting Installation and Condensate Piping for more information Figure 2 34 GALLON...

Page 12: ...ation 50 GALLON UNIT FEATURES AND COMPONENTS CONT Figure 3 50 GALLON UNIT This is a view of the area at the bottom of heater behind the Access Doors 1 2 3 15 32 27 33 29 32 24 26 20 19 12 11 25 13 28...

Page 13: ...ndensate Drain Outlet 13 Enable Disable Switch 14 Hot Water Outlet 15 Gas Supply 16 Main Manual Gas Shutoff Valve 17 Union 18 Inlet Water Shutoff Valve 19 Cold Water Inlet 20 T P Relief Valve 21 Ratin...

Page 14: ...pressure switch that requires an increase in negative pressure to change the electrical contacts from normally closed to open The switch is connected to the pressure tap on the PVC pipe connected to...

Page 15: ...ater heater close to a 120 VAC power supply See Power Supply on Page 18 for requirements 8 Locate the water heater where an adequate supply of fresh air for combustion and ventilation can be obtained...

Page 16: ...ter heater Do not cover the outer door thermostat or temperature pressure relief valve Do not cover the instruction manual Keep it on the side of the water heater or nearby for future reference Doobta...

Page 17: ...d at or above the input Btu hr rating of the water heater they supply 2 Supply gas regulators shall have inlet and outlet connections not less than the minimum supply gas line size for the water heate...

Page 18: ...4 Water Temperature F C Time for 1st Degree Burn Less Severe Burns Time for Permanent Burns 2nd 3rd Degree Most Severe Burns 110 43 3 normal shower temp 116 46 7 pain threshold 116 46 7 35 minutes 45...

Page 19: ...ed in the cold water supply line an expansion tank must be installed between the check valve and the water heater s cold water inlet Set storage tank temperature five degrees lower than the water heat...

Page 20: ...ature Pressure Relief Valve on the water heater each remote storage tank that may be installed and piped to a water heating appliance must also have its own properly sized rated and approved Temperatu...

Page 21: ...the building In cold climates it is recommended that the discharge pipe be terminated at an adequate drain inside the building Shall not have any valve or other obstruction between the temperature pr...

Page 22: ...bustion air intake and the exhaust vent terminal Refer to Horizontal Vent Terminal Installation on Page 25 and Vertical Vent Terminal Installation on Page 26 GENERAL VENTING INSTRUCTIONS The following...

Page 23: ...e personal injury death or substantial property damage Installations must comply with applicable national state and local codes For Canadian installation Polypropylene vent must be listed as a ULC S63...

Page 24: ...000 ft 610 m to 7 700 ft 2 347 m IMPORTANT Do not use vent elbows in this vent pipe installation See Figure 12 90 Short Sweep Elbow 90 Long Sweep Elbow 45 Sweep Elbow Correct Fittings Incorrect Fittin...

Page 25: ...hat it vents through the roof please refer to Vertical Vent Terminal Installation on Page 26 1 A f t e r t h e p o i n t s o f t e r m i n a t i o n h a v e b e e n determined see Vent Pipe Terminatio...

Page 26: ...nings above anticipated snow levels FLAT ROOF INSTALLATION On flat roof installations the air intake and the exhaust vent terminations must be a minimum of 24 inches 60 cm above any parapet vertical w...

Page 27: ...ir supply inlet into building or combustion air inlet to any other appliance 6 in 15 cm for appliances 10 000 Btuh 3 kW 12 in 30 cm for appliances 10 000 Btuh 3 kW and 100 000 Btuh 30 kW 36 in 91 cm f...

Page 28: ...uations See the section on Direct Vent Air Intake Moisture Protection on page 25 Figure 24 SIDEWALL VENT INSTALLATION ALL MODELS See Note 3 See Note 3 Drain Pan Piped To Adequate Drain See Note 1 See...

Page 29: ...t of a qualified installer or qualified service technician see Page 8 All precautions in the literature on tags and labels attached to the unit must be observed Follow all safety codes Wear safety gla...

Page 30: ...ARIS UNITS 175 000 199 000 BTU HR MODELS When using two water heaters with inputs of 175 000 BTH HR or above install vent terminations using either Method A or Method B below Figure 33 When using thre...

Page 31: ...pany will have to install a properly sized gas meter Make sure the gas supplied is the same type listed on the water heaters rating label The gas piping must be installed according to all local and st...

Page 32: ...y of pipe in thousands of BTU per hour of undiluted liquefied petroleum gases at 11 inches water column pressure Based on a Pressure Drop of 0 5 Inch Water Column Additional tables are available in th...

Page 33: ...ay coil to this circuit This will damage the CCB circuit board and is not covered under the limited warranty CONNECTING AN EXTERNAL SUPERVISORY CONTROL The enable disable circuit is accessed from the...

Page 34: ...or state law requiring a certain temperature water at the hot water tap then you must take special precautions In addition to using the lowest possible temperature setting that satisfies your hot wat...

Page 35: ...120 F Status Heating MENU HELP GAS OFF O N Figure 38 HIGH TEMPERATURE LIMIT CONTROL ECO This water heater is equipped with an ECO energy cut out non adjustable high temperature limit switch The ECO i...

Page 36: ...ion of the various operational states The Desktop screen also displays animated Status Icons to convey operational information see Table 12 on Page 37 for descriptions of the Status Icons OVERVIEW The...

Page 37: ...control system or when the Enable Disable switch located at the base of the water heater is in disable position The Combustion Blower is being energized The Spark Igniter is being energized See Spark...

Page 38: ...ot reset the control system if the condition that caused the Fault has not been corrected Heating Disabled The heating is disabled by the Enable Disable switch located at the base of the water heater...

Page 39: ...will be displayed Tank Temperature 71 F Operating Setpoint 120 F Status Standby HELP MANUFACTURER MODEL INFORMATION MENU The Main Menu is where all control system menus are listed see Table 14 on page...

Page 40: ...fferential Adjustment on page 39 Temperatures HELP BACK Operating Setpoint 120 F Differential 8 F Tank Temperature 120 F Tank Probe Offset 0 F HEATER STATUS MENU DESCRIPTION ACTION DISPLAY Press Heate...

Page 41: ...ersion Software version for user interface module Use External Enable Enables Disables the external enable circuit External Enable Status Displays whether or not the external enable circuit has been a...

Page 42: ...last nine 9 Fault andAlert messages with a time stamp The newest event will replace the oldest Press the Fault to view details for each Fault or Alert message stored Fault History HELP BACK 1 Upper T...

Page 43: ...to Yes and press ACCEPT to save the new setting NOTE The Access Code at the bottom of the Service Contact Information screen is for manufacturing engineering purposes only There are no user settings...

Page 44: ...Sequence of Operation See the Sequence of Operation Flow Chart on page 49 Ensure the water heater is properly grounded Flame sensing requires an adequate earth ground If the water heater is not proper...

Page 45: ...42 On the water heaters covered by this manual there are test ports for supply and manifold gas pressure readings on the gas control valve Using a small flat tip pocket screw driver open the needle v...

Page 46: ...t a t s o m r e h t e h t t e S o t s e t u n i m 5 e v i f t i a W s a g y n a t u o r a e l c s a g l l e m s n e h t u o y f I n i B w o l l o F P O T S u o y f I l e b a l s i h t n o e v o b a n...

Page 47: ...The display CCB and other electrical components will still be energized and the display will read Water Heating Disabled 3 Close Main Gas Shutoff Valve see Figure 37 on page 31 GAS INPUT RATE The gas...

Page 48: ...represents some of the most critical installation requirements that when overlooked often result in operational problems down time and needless parts replacement This is not a complete list Before pe...

Page 49: ...setting a heating cycle is activated Igniter is energized 24 V Gas Control Valve is energized gas flows to Main Burner 24 V Gas Control Valve de energized 24 V Gas Control Valve de energized Is flame...

Page 50: ...e to have the complete water heater Model Number Serial Number and Series Number available This information can be found on the rating plate affixed to the water heater For more information or technic...

Page 51: ...l continue to lock out DIAGNOSTIC CHECKS Turn off power to the water heater before performing any service Electrical Shock Hazard Label all wires prior to disconnecting when performing service Wiring...

Page 52: ...continuity when the blower is off and closed shorted when the blower is on Replace the switch if necessary ADVANCED BACK 0 days 0 hrs 0 mins ago Error Code A7 1201 Blocked Air Intake Restriction in ai...

Page 53: ...the valve being slightly opened Not shown in Figure 46 F The drain valve may be leaking at the tank fitting Not shown in Figure 46 G Leakage from recirculation plug or pipe connection Not shown in Fig...

Page 54: ...n the hose clamp at the adaptor rubber boot and slide the plastic pipe out and away from the adaptor rubber boot See Figure 14 in Integrated Filter Installation Remove the adaptor rubber boot containi...

Page 55: ...ter heater drain valve and terminate it to an adequate drain 7 Open the water heater drain valve and allow all the water to drain from the storage tank 8 Close the water heater drain valve when all wa...

Page 56: ...CONTROL BOARD LAYOUT 11 12 1 J16 J5 J3 J13 J4 J17 J10 J9 J14 J15 J1 J6 J12 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 6 6 6 6 6 6 7 7 8 8...

Page 57: ...iolet CCB J3 5V Data Data D gnd SDA data SCL data Write protect 5V Dgnd CCB J12 2 Red 3 Green 4 White Brown 5 White Blue 6 White Orange Key Gas Valve L1 Neutral Protective Earth MAIN INPUT 3 CIRCUIT B...

Page 58: ...POWER WITH APPLIANCE AS THIS MAY CAUSE ELECTRICAL LINE NOISE AND LEAD TO ERRATIC CONTROL SYSTEM OPERATION Figure 50 CIRCULATING PUMP WIRING DIAGRAM DISHWASHER LOOP WITH TOGGLE SWITCH FIELD SUPPLIED TE...

Page 59: ...s Mixing Valve Metal Drain Pan 6 15 2cm Air Gap Max Adequate Drain set to 120 F 48 8 C or lower Mixing Valve Figure 52 TYPICAL ONE TEMPERATURE SYSTEM PIPING INSTALLATION All Models Figure 53 SAMPLE MI...

Page 60: ...ixing Valve Manual Shut Off Valve Typ Mixing Valve 180 F Max Figure 54 AIR HANDLER PIPING INSTALLATION All Models Figure 55 POLARIS WITH AUXILLARY STORAGE TANK One or Two Temperature System With or Wi...

Page 61: ...61 NOTES...

Page 62: ...62 NOTES...

Page 63: ...For Tech Support please call PGC models 1 800 456 9805 SPC models 1 800 365 0024 BSS BTS models 1 800 527 1953 Copyright 2016 A O Smith Corporation All rights reserved...

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