4
UK
Telephone Helpline
: 0845 146 2887
Troubleshooting
Fault
Probable Cause
Action
The appliance is
not working
The appliance is not
switched on
Check the appliance is plugged in correctly and switched on
Plug and lead are
damaged
Call POLAR agent or qualified technician
Fuse in the plug has
blown
Replace the plug fuse
Power supply
Check power supply
Internal wiring fault
Call POLAR agent or qualified technician
Ambient temperature
below 10°C
Move appliance to a warmer position
Water supply
Check water supply is on and supply hoses are not blocked
Appliance is noisy
or works
intermittently
Power fluctuations
Turn off the ice maker and restart after 3 minutes
Water
indicator is
lit
Water not connected
Connect ice maker to water supply
Water filter is blocked Clean water filter and restart ice maker
Water pressure too
low
Water pressure should be between 101,352.97 Pa -
806,686.92 Pa (14.7-117psi). Call plumber to check water
supply
Ice Full
indicator is
lit
Ice bin full
Empty the ice bin
Room temperature is
too low
Move the appliance to a warmer position
Water and Ice Full
indicators flash
together
Water box is blocked
and cannot tilt
Disconnect from the power supply. Remove some of the ice
cubes and gently tilt the water box by hand. Restart the ice
maker after 3 minutes
Fault
indicator is
lit
Water tray not in
proper position
Remove any ice blockage
Ice sensor is not
working
Check sensor is not obstructed. If not blocked call POLAR
agent or qualified technician
Water tray does not
tilt
Check water tank is not blocked. If motor is not working
then call POLAR agent or qualified technician
Compressor runs
but no ice is made
Refrigerant leak or
block in the
refrigerant system
Call POLAR agent or qualified technician
Summary of Contents for GL192
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