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Pogo Turf Pro System, Manual

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Pogo Turf Pro System Manual Download Page 66

Common Errors and Error Messages

Problems Installing the POGO Turf Pro App:

-

Trouble finding the POGO Turf Pro app using your iPad

Failed connection between the POGO and POGO Turf Pro 

App

- Error message: “

Please connect POGO WiFi

”

- Error message: “

Connect failed. Please try again

.” 

The App functions strangely or not to specs according to 

this manual, or closes unexpectedly during use

Problems while Sampling:

- Error message: 

“POGO: Receive Failed. Please check the 

connection.”

-

Sampling process gets hung up with a spinning wheel

Problems Syncing to the POGO Turf Pro Cloud 

- Error message: 

“

Please connect to a WiFi source with 

internet connectivity OR disable your WiFi and use a 

cellular data connection if available.” 

- Error message: 

“Invalid login. Please try again.”

To the right are common issues users encounter with 

various functions of the POGO system. To see details, click 

the one of your choice or review on the following pages. 

Note that in most cases, simple fixes are made by changing 

some settings in your mobile or tablet device. 

If you encounter any errors that are not listed, or if the 

POGO or POGO Turf Pro app do not function as planned 

without an explanation in this guide, contact POGO 

support, 24/7, at 

[email protected]

. A POGO 

technical assistance rep will respond to your issue quickly. 

You may also reach POGO customer support at                    

1-503-445-8000 between 8:30 AM and 5:00 PM Pacific 

time, US, M-F. In most cases, the email support will 

respond quickly and within minutes resolving your issue 

fastest.

When using either method for support, be sure to have the 

information listed on the previous page available so that 

we can quickly resolve your issue.

?

Tap the 

?

To return to 

this page

Summary of Contents for Turf Pro System

Page 1: ...em www pogoturfpro com POGO Turf and Soil Insight Tool POGO Turf Pro app POGO Turf Pro Cloud For distribution opportunities or to participate in our worldwide case study research analysis efforts cont...

Page 2: ...ing Considerations The Setup Menu Setup Functions Set Up a Zone Setting a Zone Boundary Maximizing GPS Accuracy and Precision Mounting the POGO to a Utility Cart Locations Warnings The POGO Turf and S...

Page 3: ...needed High grade marine steel Durable anodized aluminum shaft Contains 9 industrial grade NiMH rechargeable batteries with extended life performance Durable Delrin plastic built for long life protec...

Page 4: ...GO requires the use of any Apple or Android phone tablet or iPod touch device to run the powerful POGO Turf Pro app Wi Fi Ad Hoc POGO to Apple Android device connection The POGO System The POGO Turf P...

Page 5: ...Apple or Google Play Store for Android devices Search pogo turf pro Note that on iPad devices be sure to search the iPhone only category of apps as the POGO Turf Pro app is categorized that way with...

Page 6: ...r inputted information and more instantly Includes these and so much more Organized Data Trend analysis Full Weather ET GDD Array with the optional POGO weather station POGO Visual Analysis and Custom...

Page 7: ...targeted zone turf canopy and may require a brief period of time to acclimate when air or sun cause variance in temperature between the sensor and the turf prior to sampling The POGO s integrated sens...

Page 8: ...quire a local adapter not supplied with the POGO The POGO s industrial grade NiMH batteries are engineered to last well beyond a day of heavy sampling and mapping However it is advised that you charge...

Page 9: ...or 9 10 samples for an average size green measuring approximately 5 000 ft2 465 m2 Sample fairways sports fields and other larger areas at approximately 20 samples per acre The 2 images to the bottom...

Page 10: ...GO Turf Pro works perfectly well on the iPad once the app has been installed In your Apple or Android device s Wi Fi settings de select the option to Auto switch to mobile network when the internet co...

Page 11: ...tery level indicator LED lights will illuminate On your Apple or Android device open the Wi Fi settings and ensure your Wi Fi radio is On Your POGO will appear as the word POGO followed by your POGO s...

Page 12: ...if it is OK to share your location use your photos or access other parts of your device Agree to allow those so the app can function properly POGO Turf Pro will not interfere with your other apps or...

Page 13: ...list After tapping Add New User enter a name and the default email for the user Save the user You may have any number of users When adding a new user choose a name and provide an email as indicated in...

Page 14: ...indicated in this image If adding a new course choose Add New Course The Sync Up with the Cloud option allows you to sync all of your settings with the POGO Turf Pro Cloud system If you previously set...

Page 15: ...en the POGO has a GPS fix you can use the POGO s GPS This is indicated in the app by showing Get POGO GPS in the lower left hand button Simply tap this button to fill in the GPS position of the course...

Page 16: ...that your POGO and serial number are listed above the Connect button If they are not you must access your device s Wi Fi settings and make sure your POGO is connected with Wi Fi Tap Connect You will b...

Page 17: ...r property where you are sampling Current data set Tap to change data set Salinity EC in dS m Average of all readings in current zone Canopy Temperature F Number of samples taken in the current zone S...

Page 18: ...ou can sample on the fly right from the sample page without making any other settings changes if you wish Simply insert the POGO and tap Sample However to maximize the use of the app a few simple sett...

Page 19: ...any other settings changes if you wish Simply insert the POGO and tap Sample However to maximize the use of the app a few simple settings should be made specific to your property Zones are specific ar...

Page 20: ...he app a few simple settings should be made specific to your property Zones are specific areas of your property such as 01 Green 09 Green 18 FW Football Field 01 Baseball Field 3 etc Locations Loc are...

Page 21: ...c areas of your property such as 01 Green 09 Green 18 FW Football Field 01 Baseball Field 3 etc Locations Loc are positions within zones that you monitor regularly and are typically numbered in succes...

Page 22: ...within zones that you monitor regularly and are typically numbered in succession such as 01 02 03 etc Locations are optional and not necessary when using POGO Turf Pro cloud analytics Warnings are the...

Page 23: ...Additional Sampling Considerations Although the GPS function is activated by default it is a good idea to make sure it is in fact activated as indicated by a white filled button...

Page 24: ...most accurate when the satellite strength is showing 9 or higher Values lower than this are common under trees next to power lines or in proximity to buildings Weather plays an impact as well but gene...

Page 25: ...s Weather plays an impact as well but generally speaking if you turn the POGO on in the open course up to 10 minutes before you start sampling and keep it on throughout your sampling processes you wil...

Page 26: ...your sampling processes you will have acceptable or better GPS performance Salinity Index is a good indicator of the concentration of salts for a given amount of water This adds value to simply assess...

Page 27: ...em Or you may choose to clear your data not advised this data clears upon uploading to the POGO Turf Pro cloud Setup opens a sub setup menu allowing you to make custom settings for zones locations war...

Page 28: ...ns on putting greens to be used to create pin sheets at any time using the POGO Turf Pro cloud system Sprinkler allows you to set sprinklers and their attributes for viewing on the POGO Turf Pro cloud...

Page 29: ...in the Setup menu you will be taken to the zone screen right indicating the zones set up for your property Note that POGO Turf Pro comes set up for a standard golf course with 18 Greens as well as a P...

Page 30: ...screen right indicating the zones set up for your property Note that POGO Turf Pro comes set up for a standard golf course with 18 Greens as well as a Practice Green and a Putting Green Note that the...

Page 31: ...ing the zones set up for your property Note that POGO Turf Pro comes set up for a standard golf course with 18 Greens as well as a Practice Green and a Putting Green Note that the Others zone cannot b...

Page 32: ...e erased as it is a default zone when another is not chosen You can add zones by tapping Add New Zone You can edit a zone by tapping it or you can delete a zone by sliding your finger across the zone...

Page 33: ...of your targeted boundary mark your starting point and walk slowly around the perimeter while tapping the Get POGO GPS button about every 1 to 2 steps Take your last GPS position about a step or two...

Page 34: ...GO GPS button every 1 to 2 steps Save your boundary Boundaries are permanent until overwritten so you only have to set a boundary once The POGO s GPS chipset is a sub meter device Setting your boundar...

Page 35: ...ting device like PVC tubing clamped to the cart At any time the POGO GPS button will indicate the number of satellites in view 9 or more satellites generally gives the best results 11 to 12 is excelle...

Page 36: ...ies of large areas like FW s and Fields or Roughs While the POGO is very weather resistant it is advised that continuous rain or wetness is not allowed to cover the POGO so be sure to protect the POGO...

Page 37: ...ations are NOT necessary to log when using the POGO Turf Pro cloud system which positions locations by GPS on analysis maps For example when sampling you do not have to change the location name if you...

Page 38: ...tions are automatically saved by GPS you will likely use the Add New Location feature to add additional spots on a zone you wish to monitor by name For instance you want more than the default 9 locati...

Page 39: ...re set on the cloud only Warnings in the app are in sync with your optional POGO Turf Pro cloud account allowing for unique in depth visual analysis www pogoturfpro com Warnings can be set equally for...

Page 40: ...tting These should be adjusted to fit your particular conditions and desires The best way to identify your optimal moisture and salinity conditions is to conduct a POGO Turf Pro Turf Soil lab analysis...

Page 41: ...e image on the right will appear moisture in this case You can adjust your Very Low Low High and Very High settings for each variable Be sure to save your settings Tap Choose zones to apply these warn...

Page 42: ...rent rootzones such as USGA spec or modified native which will have distinctly different settings Tapping the Choose zones to apply these warnings will open up the screen on the right allowing you to...

Page 43: ...c or modified native which will have distinctly different settings Tapping the Choose zones to apply these warnings will open up the screen on the right allowing you to choose the zones or all zones y...

Page 44: ...perties as they pertain to turf performance and health A strong component of the analysis is that it scientifically identifies your optimum moisture and EC conditions for your particular zone This all...

Page 45: ...oud system and they can be used for analysis of stresses to give insight to proper pin rotation on any particular green To log a cup location tap Cup and choose the zone from the zone list right where...

Page 46: ...location simply choose New Cup Location left Then tap Get POGO GPS right to log the GPS position Tap to enter the paces for front back and left right and choose Save Position accuracy is greatly impro...

Page 47: ...saved zones will populate right Similarly to cups you can only log sprinklers on zones that are set up already If the zone you wish is not in the list you must choose Add New Zone add the zone and its...

Page 48: ...New Sprinkler at the bottom of the page When adding a new sprinkler the window on the right will appear Name the sprinkler tap Get POGO GPS to log the sprinkler position choose Full or Part Circle an...

Page 49: ...left or tap Spec on the Sample page right The advantage of using the Sample page is that the spec will default to the current operating zone and position in the zone Just as you can do visual analysi...

Page 50: ...ter Speed in Feet and Inches Firmness is in thousandths of an inch Slope allows for positive and negative direction for both front back and left right positions Positive numbers means sloping uphill f...

Page 51: ...o each zone and time of log Analyze your conditions with unique methods specific to your property Map boundaries of all desired zones Analyze trends over time Log cup positions and print pin sheets Lo...

Page 52: ...ion on these features and functionality of the cloud system visit www pogoturfpro com or email us at support pogoturfpro com Organized Data Trend analysis Full Weather ET GDD Array with the optional P...

Page 53: ...any changes on the cloud will sync to the app Learn more about using the cloud at www pogoturfpro com Before attempting to sync your device MUST be connected to an internet source Either turn off you...

Page 54: ...ownloading processes This may take up to 3 minutes with slow connections but usually takes less than 20 seconds with a good connection to the internet When Sync Up Settings Done appears the sync proce...

Page 55: ...ta string You can Clear Will clear all data Be Careful Once deleted it is gone and you cannot email or upload it to the cloud Email Will email basic Date time Zone Location name Moisture EC Temperatur...

Page 56: ...r data string You can Clear Will clear all data Be Careful Once deleted it is gone and you cannot email or upload it to the cloud Email Will email basic Date time Zone Location name Moisture EC Temper...

Page 57: ...recent sample top to oldest sample bottom P and M icons indicate that a Photo or Memo or both were saved with that particular sample For samples where both a memo and photo were saved it looks like 2...

Page 58: ...each other like the M icon here You can only view Photos Memos GPS and other variables not listed here on the POGO Turf Pro cloud system and not in the app or email file The Spec tab at the top right...

Page 59: ...your cellular data connection if available OR you have to disconnect your Wi Fi from the POGO and connecting to an available internet source e g office router or public Wi Fi After pressing Cloud prev...

Page 60: ...or public Wi Fi After pressing Cloud previous page you will be prompted to enter your username and password You must register your contact info and POGO serial number at www pogoturfpro com register Y...

Page 61: ...c Complete The sync process goes through a series of downloading and uploading including Download Settings Upload Images can take the longest time if your connection is weak or you have a lot of photo...

Page 62: ...Images can take the longest time if your connection is weak or you have a lot of photos Upload Data Upload Spec Sync up settings done Once you receive the Sync Up Settings Done message the system con...

Page 63: ...eive the Sync Up Settings Done message the system confirms your data was successfully uploaded and your app is sync d to the cloud Your data list in the app has been cleared in this situation If the s...

Page 64: ...ng samples use the Logout function by tapping it The new user can log in This is a good practice when you use a single device that more than one user shares and it allows you to organize your data ide...

Page 65: ...tering and syncing to the POGO Turf Pro cloud will allow for rapid setup on reinstall When contacting support it is necessary to have the following information available 1 Device being used for POGO T...

Page 66: ...ry again To the right are common issues users encounter with various functions of the POGO system To see details click the one of your choice or review on the following pages Note that in most cases s...

Page 67: ...he right Apple categorizes the POGO Turf Pro app as an iPhone app Despite this the app works equally well on iPhones iPod Touches and iPads To find the app successfully change the iPad Only setting to...

Page 68: ...ted to the POGO WiFi in your device s WiFi settings Exit the POGO Turf Pro app and enter your device s WiFi settings With the POGO on and your WiFi activated in your device choose your POGO from the a...

Page 69: ...y in communication between any one device and the POGO and it can cause the connection to fail in the app Make sure that only one mobile device tablet or iPod touch is connected to the POGO at a time...

Page 70: ...t is important that a few settings are correct and permissions are given when the app is installed Upon completed installation of POGO Turf Pro and at initial use you will be prompted to allow the app...

Page 71: ...know where this setting is and how to change it The message will read something like Smart network switch Automatically switch between Wi Fi and mobile networks and also between 2 4 GHz and 5 GHz ban...

Page 72: ...evices simply double tap the home button and you will see all of your open apps You can close these apps by swiping them off the screen Close and re open POGO Turf Pro to see if this resolved your iss...

Page 73: ...eveal an option to Uninstall disable apps For Apple simply tap and hold the app until the app shakes with an x next to it Tap the x and agree to remove the app If you have setup information saved in y...

Page 74: ...ses simply sampling again will remedy the problem 2 A more technical cause can be due to the POGO being jarred to the point where a connection inside comes loose If you attempt to resample and the pro...

Page 75: ...he middle of the sample screen as indicated to the right and it is lasting for more than 4 seconds you can exit the sampling process by tapping the green and white X at the top right of the screen Thi...

Page 76: ...Pro app and accessing the WiFi settings on your device where you can switch the WiFi connection to an internet source e g office public WiFi etc OR if you prefer to use your device s cellular connect...

Page 77: ...and believe you are entering your details properly contact POGO Support as we can resolved this quickly with you if it is in fact a character recognition issue If you feel you are in fact entering yo...

Page 78: ...f You can only put the POGO in the ground one way and its design requires you to put the same effort and movement into inserting it into the ground time and time again As with any data collection syst...

Page 79: ...r into a dense layer even as minimal as 2 or 3 mm this increase in water holding capacity increases even more Ideally turf will perform best when half of the pore spaces are filled with water moisture...

Page 80: ...ll the time then the POGO s measurement would likely be closer in line with what you see from a lab but of course you would be out of job with poor surface conditions due to this saturation POGO measu...

Page 81: ...rue foliar products or you will see the effects of the nutrients that wash into the rootzone from these applications If you have inconsistent growth on greens or other zones you can quite easily measu...

Page 82: ...stem as the turf sees it Note that the significance of the effect on turf performance can be great with very small 0 05 dSm changes of EC in low EC systems while in high EC tolerance systems the same...

Page 83: ...a cooling effect rather than a heating effect It is quite possible and happens often that the canopy temperature is higher than the ambient air above it Further this canopy temperature is greatly affe...

Page 84: ...e form the root system up through the turf plant and out of the leaves It ONLY occurs when the moisture beneath the top 2 or so is HIGHER than the moisture above it and through the canopy If we allow...

Page 85: ...nes have heated up above the turf s actual temperature Using the holder as described earlier will insulate the sensor in between zones so that this phenomenon does not occur It is a good practice to i...

Page 86: ...isture level is On the flip side say we dry down a system If our salinity concentration is high at low moisture levels the moisture that is present is all but unavailable to the turf system and we can...

Page 87: ...han the nature of those salts is highly residual and they are hanging around without going into precipitation Since salts all react differently than each other the POGO Turf and Soil analysis will be...

Page 88: ...are fed into your POGO Turf Pro account Talk about growing degree days and integrated pest management IPM This is the ultimate insightful system for measuring your conditions interpreting the informa...

Page 89: ...ystem www pogoturfpro com POGOTurfPro POGO Turf and Soil Insight POGO Turf Pro App POGO Turf Pro Cloud For distribution opportunities or to participate in our worldwide case study research analysis ef...

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