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Plantronics Elara 60 WS, User Manual

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Plantronics Elara 60 WS User Manual Download Page 12

In the event of an electrostatic event

The wireless charger resets within 45 seconds.

When I use the media player with Elara and

YouTube, the media player freezes.

This is a known issue for iOS phones.

Known issues with iPhone 5s

• When an iPhone 5s is paired to Elara, with two calls, both

are terminated when the call button is pushed

• Calls cannot be swapped with iPhone 5s

• Conference calls that include an iPhone 5s require the call

to be ended on the iPhone

Troubleshooting

12

Summary of Contents for Elara 60 WS

Page 1: ...Elara 60 WS with Voyager Focus User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 2: ... headset 6 Make answer end calls 6 Volume 7 Connect Disconnect 7 Switch audio 7 Switch users 7 Stream media 7 Change base language date and time 7 Use Microsoft Teams 7 Video conference 7 Base menu and settings 9 About the base menu and softkeys 9 Navigate the base menu 9 Change settings 9 Headset Features 10 Wear on the right or left 10 ANC 10 OpenMic 10 Use sensors 10 DeepSleep Mode 10 Troublesh...

Page 3: ...the mobile phone station Ensure the power cord is not under the foot of the base BACK FRONT 2 Next slide the switch on your headset and power it on 3 OPTIONAL Install a Kensington lock port on the back for security Set up and power 3 ...

Page 4: ...on were purchased separately or if you need to pair the headset to the base again 1 To pair your headset to the base use the base softkeys to go to Settings Bluetooth Headset Pairing Add New 2 Put your headset in pair mode by pressing and holding the power button towards the Bluetooth icon until you hear pairing and the headset LEDs flash red and blue 3 Press Next and follow the on screen instruct...

Page 5: ...pports wireless charging align the phone vertically or horizontally to the left edge of the charge pad WIRELESS CHARGING Wired charging For wired charging connect a charge cable not provided as shown Connection provides power only WIRED CHARGING Charge your headset by placing it in the base cradle Charge Charge your phone Charge your headset 5 ...

Page 6: ...ble function 11 Platform release lever Releases the platform from a vertical position 12 Wireless charge platform Requires phone that supports wireless charging To turn on the headset slide the Power button on the bottom of the earcup to reveal green Make a call To make a call dial a number from your phone or the base and press the Call button NOTE After you have dialed a number use the Line softk...

Page 7: ... base is shared pair your phone to the base it can pair up to 8 devices with 1 active connection and switch between phones by pressing the Device softkey and selecting your phone To stream media open the app on your phone and select the Media softkey on the base Automatic language time and date synchronization is triggered by opening the Poly Elara or Microsoft Teams app on your phone Download and...

Page 8: ...2 To release the charge platform pull the orange lever forward 8 ...

Page 9: ...eturn home Press the base Call button to return to the home screen when navigating through the base display Settings can be changed from the base menu and the Poly Elara app available at the Apple App Store or Google Play Store Elara base menu Poly Elara app Change language X Adjust headset sensor settings X X Set time date language X X Update firmware X Microsoft Teams settings X X Media player s...

Page 10: ...all mute if on an active call NOTE Functionality varies by application Does not function with web based apps Reset sensors You may need to reset the sensors if they are not working as expected There are two ways to reset the headset sensors Choose With your headset powered on charge your headset on the charge stand for 10 seconds Press and hold both the Mute and Play pause buttons for more than 4 ...

Page 11: ...Once back in range with your phone or USB adapter press the Call control button to exit DeepSleep mode 11 ...

Page 12: ... the media player freezes This is a known issue for iOS phones Known issues with iPhone 5s When an iPhone 5s is paired to Elara with two calls both are terminated when the call button is pushed Calls cannot be swapped with iPhone 5s Conference calls that include an iPhone 5s require the call to be ended on the iPhone Troubleshooting 12 ...

Page 13: ... 171 2132 LR Hoofddorp Netherlands 2019Plantronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners 215338 06 09 19 13 ...

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