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Dual Band 802.11ax 1800Mbps

Ceiling-mount Wireless Access Point

w/802.3at PoE+ and 2 10/100/1000T

LAN Ports

WDAP-C1800AX

Summary of Contents for WDAP-C1800AX

Page 1: ...Dual Band 802 11ax 1800Mbps Ceiling mount Wireless Access Point w 802 3at PoE and 2 10 100 1000T LAN Ports WDAP C1800AX...

Page 2: ...o provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accorda...

Page 3: ...or the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of th...

Page 4: ...ually 18 Starting Setup in the Web UI 22 Chapter 5 Configuring the AP 23 Wizard 24 Gateway Mode Router 25 5 2 1 WAN Settings 26 5 2 2 Wireless 28 Repeater Mode Universal Repeater 30 AP Mode 36 Wi Fi 3...

Page 5: ...III Appendix B FAQs 89 Q1 How to Set Up the AP Client Connection 89 Appendix C Troubleshooting 96 Appendix D Glossary 98...

Page 6: ...FIGURE 5 5 GATEWAY PPPOE 27 FIGURE 5 6 GATEWAY DHCP 28 FIGURE 5 7 GATEWAY WIRELESS 29 FIGURE 5 8 REPEATER MODE 31 FIGURE 5 9 REPEATER MODE SCAN ROOT AP 32 FIGURE 5 10 REPEATER MODE SETTING UP WI FI 3...

Page 7: ...RK ICON 74 FIGURE 6 2 CHOOSING A WIRELESS NETWORK 74 FIGURE 6 3 ENTERING THE NETWORK KEY 75 FIGURE 6 4 CHOOSING A WIRELESS NETWORK CONNECTED 75 FIGURE 6 5 NETWORK ICON 76 FIGURE 6 6 WLAN AUTOCONFIG 76...

Page 8: ...ents Thank you for choosing PLANET WDAP C1800AX Wireless AP Please verify the contents inside the package box Package Contents of WDAP C1800AX WDAP C1800AX Quick Guide Ethernet Cable Mounting Kit If t...

Page 9: ...ts RUs to the individual clients With MU MIMO and Seamless Roaming technologies it provides a better Wi Fi user experience reducing the likelihood of users turning off Wi Fi and putting more load on t...

Page 10: ...provides the most advanced security protocol to the market WPA3 makes your connection more secure by preventing hackers from easily cracking your password no matter how simplified the password is WPA3...

Page 11: ...igher stability to meet the stringent requirements of the solution Advanced Security and Rigorous Authentication The WDAP C1800AX supports WPA WPA2PSK TKIPAES and WPA3PSK TKIPAES wireless encryptions...

Page 12: ...lified usage modes of AP Gateway and Repeater through which they provide more flexibility for users when wireless network is established Compared with general wireless access points the WDAP C1800AX o...

Page 13: ...reducing the cabling cost Furthermore the system administrator is able to arrange the PoE schedule of the WDAP C1800AX by working with the managed PoE switch Optimized Efficiency in AP Management The...

Page 14: ...refore users will experience a fast wireless speed of over 650Mbps With the outstanding stability of high speed wireless transmission the WDAP C1800AX can provide users with excellent experience in mu...

Page 15: ...User Manual of WDAP C1800AX 8...

Page 16: ...her priority to multimedia transmitting over wireless Coverage threshold to limit the weak signal of clients occupying session Real time Wi Fi channel analysis chart and client limit control for bette...

Page 17: ...unting Ceiling Mount Wireless Interface Specifications Standard IEEE 802 11ax IEEE 802 11ac IEEE 802 11n IEEE 802 11a IEEE 802 11b IEEE 802 11g IEEE 802 11i IEEE 802 3 10BASE T IEEE 802 3u 100BASE TX...

Page 18: ...bps 93 54Mbps 77 802 11n HT20 MCS0 92 MCS7 72 802 11n HT40 MCS0 90 MCS7 70 802 11ax HT20 MCS0 93 MCS11 63 802 11ax HT40 MCS0 91 MCS11 60 5GHzHz 802 11a 6Mbps 95 54Mbps 77 802 11n HT20 MCS0 93 MCS7 75...

Page 19: ...nhanced 50 Standard 25 or Min 12 5 Client Limit Control Coverage Threshold Wi Fi channel analysis chart Seamless Roaming Status Monitoring Device status wireless client List PLANET Smart Discovery DHC...

Page 20: ...User Manual of WDAP C1800AX 13 Chapter 2 Hardware Installation Product Outlook WDAP C1800AX Dimensions 186 x 186 x 35 8mm Weight 380 5GHz Triple Viewing Figure 2 1 WDAP C1800AX Triple Viewing...

Page 21: ...nt Panel Figure 2 2 WDAP C1800AX Front Panel LED Definition LED STATUS FUNCTION PWR On Red The access point is on Off System is operating SYS On Wireless LAN is initializing Blinking Cyan Green 2 4GHz...

Page 22: ...definition Object Description 12V DC 12V DC port for the power adapter DC Jack 5 5 x 2 1mm LED The access point is on PoE LAN port with Power over Ethernet PoE IN LAN LAN port connecting to the networ...

Page 23: ...The AP in the following instructions refers to PLANET WDAP C1800AX 2 It is recommended to use Internet Explorer 11 Firefox or Chrome to access the AP Installing the AP Before installing the AP make s...

Page 24: ...and be sure the device is mated with fixed screws Then lock the device in position and plug the Ethernet cable into the WDAP C1800AX Figure 3 2 Connecting the Ethernet Cable Step 3 Plug the other end...

Page 25: ...powered by a PoE switch In the following sections we ll introduce how to install and configure the TCP IP correctly in Windows 10 And the procedures in other operating systems are similar First make...

Page 26: ...ck OK to save your settings Now you can run the ping command in the command prompt to verify the network connection between your PC and the AP The following example is in Windows 10 OS Please follow t...

Page 27: ...Start Menu 3 Open a command prompt type ping 192 168 1 253 and then press Enter If the result displayed is similar to Figure 4 3 it means the connection between your PC and the AP has been established...

Page 28: ...ns the connection between your PC and the AP has failed Figure 4 4 Failed Result of Ping Command If the address is 0 0 0 0 check your adapter installation security settings and the settings on your AP...

Page 29: ...Figure 4 5 Login by Default IP Address After a moment a login window will appear Enter admin for the password in lower case letters Then click LOGIN or press the Enter key Figure 4 6 Login Window Defa...

Page 30: ...elds Object Description Mode It shows the current mode status Device Info It shows the CPU memory usage Device Description You can enter the device description Flow 2 4G 5G Wi Fi It shows the Upstream...

Page 31: ...ual of WDAP C1800AX 24 Wizard The Wizard guides you to configuring the WDAP C1800AX in a different mode including Gateway Repeater and AP modes Figure 5 2 Operation Mode The default operation mode is...

Page 32: ...User Manual of WDAP C1800AX 25 Gateway Mode Router Click Wizard Gateway Mode and the following page will be displayed This section allows you to configure the Gateway mode Figure 5 3 Gateway Mode...

Page 33: ...ic IP The page includes the following fields Object Description Internet Mode Select static IP or DHCP or PPPoE mode to connect to internet IP Address Enter the WAN IP address provided by your ISP Enq...

Page 34: ...password info Figure 5 5 Gateway PPPoE The page includes the following fields Object Description Username Enter the PPPoE User Name provided by your ISP Password Enter the PPPoE password provided by...

Page 35: ...User Manual of WDAP C1800AX 28 DHCP Choose DHCP and the router will automatically obtain IP addresses subnet masks and gateway addresses from your ISP Figure 5 6 Gateway DHCP 5 2 2 Wireless...

Page 36: ...SID Select check box to hide wireless LAN or not Wireless Mode Select Wi Fi mode for 802 11a b g n ac ax channel width 20MHz or 40MHz or 80MHz Channel Select the operating channel you would like to us...

Page 37: ...User Manual of WDAP C1800AX 30 Repeater Mode Universal Repeater Click Wizard Repeater Mode and the following page will be displayed This section allows you to configure the Repeater mode...

Page 38: ...ect Lock BSSID Check to lock the root AP s MAC address Wireless Mode Select Wi Fi mode for 802 11a b g n ac ax channel width 20MHz or 40MHz or 80MHz Encryption Select the wireless encryption of root A...

Page 39: ...User Manual of WDAP C1800AX 32 Figure 5 9 Repeater Mode Scan Root AP...

Page 40: ...User Manual of WDAP C1800AX 33 Set up the repeater wireless network Figure 5 10 Repeater Mode Setting up Wi Fi...

Page 41: ...s network name The default SSID is PLANET_2 4G and PLANET_5G Hide WiFi SSID Select check box to hide wireless LAN or not Encryption Select the wireless encryption The default is None Password Enter th...

Page 42: ...ect Static IP or DHCP Client for setting up device IP IP Address Enter the AP static IP address Subnet Enter the network mask Gateway Enter the default gateway IP address Primary DNS Enter the primary...

Page 43: ...00AX 36 AP Mode In the AP mode the AP wireless interface and cable interface bridge together Click Wizard AP Mode and the following page will be displayed This section allows you to configure the AP m...

Page 44: ...ect Static IP or DHCP Client for setting up device IP IP Address Enter the AP static IP address Subnet Enter the network mask Gateway Enter the default gateway IP address Primary DNS Enter the primary...

Page 45: ...SSID Select check box to hide wireless LAN or not Wireless Mode Select Wi Fi mode for 802 11a b g n ac ax channel width 20MHz or 40MHz or 80MHz Channel Select the operating channel you would like to...

Page 46: ...User Manual of WDAP C1800AX 39 Wi Fi 5 5 1 2 4GHz 5GHz Wi Fi 5 5 1 1 Basic Figure 5 14 Basic...

Page 47: ...l 6 and 5GHz is channel 36 Encryption Select the wireless encryption The default is None Password Enter the password of Wi Fi Max Station Enter the Max wireless client of Wi Fi radio TX Power The rang...

Page 48: ...LANET_2 4GHz_1 to PLANET_2 4GHz_3 and 5GHz SSID is PLANET_5GHz_1 to PLANET_5GHz_3 Hide WiFi SSID Select check box to hide wireless LAN or not Encrypt Select the wireless encryption The default is None...

Page 49: ...e or OFF Gray to enable or disable ACL function Scan Press the Scan button to detect client device Mark Enter the description for client device Save Press the Save button to save the rule Delete Press...

Page 50: ...Wi Fi Timer Off 5 5 3 1 Wi Fi Timer Off Figure 5 18 Wi Fi Timer Off The page includes the following fields Object Description Wi Fi Timer Off Select ON Blue or OFF Gray to enable or disable timer Time...

Page 51: ...hold When the length of a data packet exceeds this value the router will send an RTS frame to the destination wireless node and the latter will reply with a CTS frame and thus they are ready to commun...

Page 52: ...User Manual of WDAP C1800AX 45 Preferred 5GHz Default enable to let client connect with 5GHz first Terminal Fast Roam Default enable 802 11k 802 11v and 802 11r...

Page 53: ...Network 5 5 5 1 LAN Settings Figure 5 20 LAN Settings AP Gateway Mode The page includes the following fields Object Description Connection Select Static IP or DHCP Client for setting up device IP IP A...

Page 54: ...teway Mode Start Address Enter the client devices first IP address Gateway Mode Max Number Enter the client devices Max number Gateway Mode Primary DNS Enter the primary DNS IP address or not Secondar...

Page 55: ...mode Figure 5 21 VLAN Settings The page includes the following fields Object Description VLAN Select ON Blue or OFF Gray to enable or disable wireless VLAN VLAN Port LAN1 and LAN2 WAN PoE ports are i...

Page 56: ...uire your ISP if you are not clear Subnet Enter WAN Subnet Mask provided by your ISP Default Gateway Enter the WAN Gateway address provided by your ISP MTU Maximum Transmission Unit Default is 1500 Pr...

Page 57: ...MTU Maximum Transmission Unit Default is 1452 Set DNS Manually Enable Disable DNS Manually Primary DNS Enter the necessary DNS address provided by your ISP Secondary DNS Enter the secondary DNS addre...

Page 58: ...0 Set DNS Manually Enable Disable DNS Manually Primary DNS Enter the necessary DNS address provided by your ISP Secondary DNS Enter the secondary DNS address provided by your ISP Band Type Select the...

Page 59: ...address Enable Ping Access on WAN Enable or Disable this function Enable IPsec pass through on VPN connection Enable or disable IPSec to pass through IPSec communication data Enable PPTP pass through...

Page 60: ...ton to delete the rule Save Press the Save button to enable disable the rule Status Select ON Blue or OFF Gray to enable or disable Rule Name Enter the rule name e g Black list Time Group Select Any o...

Page 61: ...lowing fields Object Description Add Press the Add button to add the rule in the black or white list Delete Press the Delete button to delete the rule Save Press the Save button to enable disable the...

Page 62: ...to put in black or white list Port Range Enter the web port to access Protocol Select TCP UDP or TCP UDP Mark Enter the mark string or not IP Port Filtering Status Select the rule of IP Port Filtering...

Page 63: ...o enable disable the rule Status Select ON Blue or OFF Gray to enable or disable Rule Name Enter the rule name e g Black list Time Group Select Any or Customer to set up time range and work data MAC A...

Page 64: ...the following fields Object Description Add Press the Add button to add the rule in the black or white list Delete Press the Delete button to delete the rule Save Press the Save button to enable disab...

Page 65: ...5535 Internal Port Enter the internal port range No empty range 1 65535 Mark Enter the mark string or not Enable disable Port Mapping function Figure 5 33 Port Mapping 5 5 6 5 DMZ Figure 5 34 DMZ The...

Page 66: ...lowing fields Object Description Restore Reload the configuration from your computer Backup Save the configuration file to your computer Reset Default Restore the factory default settings please press...

Page 67: ...med Reboot Figure 5 36 Timed Reboot The page includes the following fields Object Description Timed Reboot Select Enable or Disable to start schedule reboot Reboot Time Select reboot time for clock Re...

Page 68: ...n It shows the firmware version Double click to show more detailed info Reset Default Select ON Blue or OFF Gray to enable or disable to reset the device to default when upgrading firmware Upgrade fil...

Page 69: ...Object Description System Time Show system time of device NTP Enable Select ON Blue or OFF Gray to enable or disable NTP function Time Zone Select Select time zone Manual IP Settings Enable to manual...

Page 70: ...ds Object Description Log Select ON OFF to record log or not Remote Log Service Enable remote log server and enter the server IP address Export Export a log bin file to you PC Delete Press to delete a...

Page 71: ...es the following fields Object Description Add Press the Add button to add the rule in the control list Delete Press the Delete button to delete the rule Save Press the Save button to enable disable t...

Page 72: ...disable QoS rule IP Group Select custom or Add an IP group IP Address Enter an IP address range or use scan to select Time Group Select any or custom or Add a Time group Limited Mode Select limited mo...

Page 73: ...up Figure 5 43 IP Group The page includes the following fields Object Description Add Press the Add button to add IP group in list Delete Press the Delete button to delete the group Figure 5 44 Add IP...

Page 74: ...P Range Enter an IP address range or use scan to select Mark Enter the mark string or not 5 5 7 8 Time Group Figure 5 45 Time Group The page includes the following fields Object Description Add Press...

Page 75: ...d Time Group The page includes the following fields Object Description Time Group Enter a time group description Time Range Select start time and end time for time range Work Date Select work day by o...

Page 76: ...r Easy DDNS function User Name Enter user account for PLANET DDNS If you use Easy DDNS it is not necessary Password Enter password for PLANET DDNS If you use Easy DDNS it is not necessary Domain Enter...

Page 77: ...User Manual of WDAP C1800AX 70 Figure 5 48 PLANET EasyDDNS...

Page 78: ...7 11 Modify Password Figure 5 49 Modify Password The page includes the following fields Object Description Old Password Enter old password to change the password New Password Enter new password Confir...

Page 79: ...User Manual of WDAP C1800AX 72 5 5 7 13 Device Reboot Figure 5 50 Device Reboot The page includes the following fields Object Description OK Enter to reboot device Cancel Enter to cancel...

Page 80: ...User Manual of WDAP C1800AX 73 5 5 7 14 Logout Figure 5 51 Logout The page includes the following fields Object Description OK Enter to log out manage web Cancel Enter to cancel...

Page 81: ...ult Windows XP Wireless Zero Configuration Step 1 Right click on the wireless network icon displayed in the system tray Figure 6 1 System Tray Wireless Network Icon Step 2 Select View Available Wirele...

Page 82: ...tion key that is configured in section 5 7 2 1 3 Click the Connect button Figure 6 3 Entering the Network Key Step 5 Check if Connected is displayed Figure 6 4 Choosing a Wireless Network Connected So...

Page 83: ...k connection tool is similar to wireless zero configuration tool in Windows XP Step 1 Right click on the network icon displayed in the system tray Figure 6 5 Network Icon Step 2 Highlight and select t...

Page 84: ...ter the encryption key of the wireless AP 1 The Connect to a Network box will appear 2 Enter the encryption key that is configured in section 5 7 2 1 3 Click the OK button Figure 6 7 Typing the Networ...

Page 85: ...User Manual of WDAP C1800AX 78 Step 5 Check if Connected is displayed Figure 6 9 Connected to a Network...

Page 86: ...tep 1 Right click on the network icon displayed in the system tray The AirPort Network Connection menu will appear Figure 6 10 Mac OS Network Icon Step 2 Highlight and select the wireless network SSID...

Page 87: ...the encryption key of the wireless AP 1 Enter the encryption key that is configured in section 5 7 2 1 2 Click the OK button Figure 6 12 Enter the Password If you will be connecting to this Wireless A...

Page 88: ...er Manual of WDAP C1800AX 81 Step 5 Check if the AirPort is connected to the selected wireless network If Yes then there will be a check symbol in front of the SSID Figure 6 13 Connected to the Networ...

Page 89: ...e the MAC OS X wireless settings Step 1 Click and open the System Preferences by going to Apple System Preference or Applications Figure 6 14 System Preferences Step 2 Open Network Preference by click...

Page 90: ...elect the available wireless network 1 Choose the AirPort on the left menu make sure it is ON 2 Select Network Name default here If this is the first time to connect to the Wireless AP it should show...

Page 91: ...figured to default Step 1 Tap the Settings icon displayed in the home screen Figure 6 17 iPhone Settings icon Step 2 Check Wi Fi setting and select the available wireless network 1 Tap General Network...

Page 92: ...al of WDAP C1800AX 85 Figure 6 19 Wi Fi Setting Not Connected Step 3 Tap the target wireless network SSID in Choose a Network 1 Turn on Wi Fi by tapping Wi Fi 2 Select SSID default Figure 6 20 Turning...

Page 93: ...86 Step 4 Enter the encryption key of the Wireless AP 1 The password input screen will be displayed 2 Enter the encryption key that is configured in section 5 7 2 1 3 Tap the Join button Figure 6 21 i...

Page 94: ...Manual of WDAP C1800AX 87 Step 5 Check if the device is connected to the selected wireless network If Yes then there will be a check symbol in front of the SSID Figure 6 22 iPhone Connected to the Net...

Page 95: ...anet Smart Discovery Utility Step 1 Download the Planet Smart Discovery Utility to administrator PC Step 2 Run this utility and the following screen appears Step 3 Press Refresh for the current connec...

Page 96: ...User Manual of WDAP C1800AX 89 Appendix B FAQs Q1 How to Set Up the AP Client Connection Topology...

Page 97: ...P 2 Site 2 In this case Site 1 is 192 168 1 100 and Site 2 is 192 168 1 200 Step 2 In AP 2 change the default IP to the same IP range but different from AP 1 In this case the IP is changed to 192 168...

Page 98: ...User Manual of WDAP C1800AX 91 AP 2 Step 4 In AP 2 press Scan AP to search the AP 1 You can also enter the MAC address SSID encryption and bandwidth if you know what they are...

Page 99: ...User Manual of WDAP C1800AX 92...

Page 100: ...User Manual of WDAP C1800AX 93 Step 5 Click Next to finish the setting Step 6 Click Repeater Information to check connection status A8 F7 E0...

Page 101: ...Use command line tool to ping each other to ensure the link is successfully established From Site 1 ping 192 168 1 200 and in Site 2 ping 192 168 1 100 Step 8 Configure the TCP IP settings of Site 2...

Page 102: ...owing hints should be noted 1 The encryption method must be the same as that of both sites if configured 2 Both sites should be Line of Sight 3 For the short distance connection less than 1km please r...

Page 103: ...7 seconds e Use the Smart Discovery Tool to see if you can find the AP or not f If you did a firmware upgrade and this happens contact your dealer of purchase for help g If all the solutions above don...

Page 104: ...know what computers do on your local network If someone s transferring big files other people will think Internet is really slow d If this never happens before call you Internet service provider to k...

Page 105: ...that defined requirements for an orthogonal frequency division multiplexing OFDM communication system It was originally designed to support wireless communication in the unlicensed national informatio...

Page 106: ...maximum alphanumeric key identifying a wireless local area network For the wireless devices in a network to communicate with each other all devices must be configured with the same SSID This is typic...

Page 107: ...niejszym firma PLANET Technology Corporation o wiadcza e 11ac Wireless AP spe nia wszystkie istotne wymogi i klauzule zawarte w dokumencie Directive 2014 53 EU PLANET Technology Corporation 11ac Wirel...

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