SIP IP Phone
VIP-256T
64
Appendix A -- Frequently Asked Questions
Q1: No Operation after Power On?
A1:
Check if the power adapter is properly connected.
Q2: No Dial Tone?
A2:
Check if the handset cord is properly connected.
Q3: Cannot Make a Call?
A3:
Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for
more information or assistance.
Q4: Cannot Receive Any Phone Call?
A4 :
Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for
more information or assistance
Q5: No Voice during an Active Call?
A5:
Check if the servers support the current audio codec type, or contact your administrator, supplier,
or ITSP for more information or assistance.
Q6:
Cannot connect to the configuration Website?
A6:
Check if the Ethernet cable is properly connected.
Check if the URL is correctly written. The format of URL is: http:// the Internet port IP address
Check if your firewall/NAT settings are correct.
Check if the version of IE is IE8, or use other browser such as Firefox or Mozilla, or contact your
administrator, supplier, or ITSP for more information or assistance.
Q7:
Forget the Password?
A7:
Default password of website and menu is null.
If user changed the password and then forgot it, you cannot access to the configuration website or the
menu items which need password.
Solution:
Factory default: press Menu button and choose 16Factory Default, then a notice will appear, choose
OK by using the corresponding softkey button.
If you choose factory default, you will return the phone to the original factory settings and will erase ALL
current settings, including the directory and call logs.
Q8: How to switch to a different line to dial out?
A8:
Before dialing out, press the correspondence line number you want to use, eg.,want to use Line 4
