Planet Internet Telephony PBX System IPX-300 Series User Manual Download

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Appendix E

Voice Communication Samples

The chapter shows you the concept and command to help you configure your IP PBX System through

sample configuration. And provide several ways to make calls to desired destination in IP PBX. In this

section, we’ll lead you step by step to establish your first voice communication via web browsers

operations.

IP Phone and Wi-Fi Phone register to IPX-300W

In the following samples, we’ll introduce IP Phone and Wi-Fi Phone register to IP PBX applications.

Figure D-1. Topology of instruction example

Machine Configuration:

STEP 1:

Please log in IP PBX via web browser and browse to “

Network Setup -> WLAN Setting

”

configuration menu. Enable the WLAN and setup the related configuration. The sample configuration

screen is shown below:

Summary of Contents for Internet Telephony PBX System IPX-300 Series

Page 1: ...Internet Telephony PBX System IPX 300 Series User s manual Version 1 0 2 ...

Page 2: ...anual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User...

Page 3: ...3 Revision User s Manual for PLANET Internet Telephony PBX System Model IPX 300 IPX 300W Rev 1 02 March 2009 Part No EM IPX300 Series V1 02 ...

Page 4: ... Setting 16 User Extensions Setup 18 SIP Trunk 20 Gateway Trunk 22 Trunk Group 22 Dialing Rules 24 Attendant Extension 25 Attendant Message 26 Attendant Time 27 Record Auto Attendant 28 Upload Voice File 29 Call Parking 29 Gereral Setting 30 Hunt Group Setting 33 Call Screen 35 Chapter 4 Network Setup 38 WAN LAN Setup 38 DHCP 43 WLAN Setting For IPX 300W 45 Access Policy For AP and WISP AP mode 52...

Page 5: ...function 70 Appendix B 71 How to use Call Pick up function 71 Appendix C 72 How to record Sound and replacement Sounds package 72 Appendix D 76 Record Voice Guide Process 76 Appendix E 77 Voice Communication Samples 77 IP Phone and Wi Fi Phone register to IPX 300W 77 IP Phone and Wi Fi Phone make off Net calls via Gateway 81 IP Phone and Wi Fi Phone make external SIP Proxy calls via SIP Trunk 86 A...

Page 6: ...P based communications voice conferencing call detailed record CDR centralized Auto Attendant AA and Interactive Voice Responses IVR The IP PBX utilizes standard PSTN GSM lines via the interfaces of FXO GSM gateway to become a feature rich IP PBX telephony system that supports seamless communications among existing local calls SIP based endpoints including low cost of long distance service telepho...

Page 7: ...ll Hold Call Waiting Three way conference with feature phones VIP 154T series VIP 155PT 350PT 550PT and VIP 156 157 158 161W series Router Firewall Features DHCP Server for LAN Users Access Control URL Filter Virtual Server DMZ Port Mapping Static Route Pass through UPnP Wireless Features IPX 300W IEEE 802 11b 802 11g AP AP Client WISP AP Mode 64 128 bits WEP Date Encryption WPA WPA PSK WPA2 WPA2 ...

Page 8: ...X 300 Figure 1 2 Front Panel of IPX 300W Front Panel LED State Descriptions PWR On Off PBX Power ON PBX Power OFF WAN Port On Flashing Off PBX network connection established Data traffic on cable network Waiting for network connection LAN Port On Flashing Off LAN is connected successfully Data is transmitting Ethernet not connected to PC WLAN Port IPX 300W only On Flashing Off WLAN is connected su...

Page 9: ... 10 100Base T networks This port allows your IP PBX to be connected to an Internet Access device e g router cable modem ADSL modem through a CAT 5 twisted pair Ethernet cable The LAN port allows your PC or Switch Hub to be connected to the IP PBX through a CAT 5 twisted pair Ethernet cable 4 LAN 5 External A I 12 6Mbps ntenna 2db PX 300W only Used to Wirelessly Connect to 802 11b g networks 802 11...

Page 10: ...X provides GUI Web based Graphical User Interface for machine management and administration Web configuration access To start IP PBX web configuration you must have the web browsers installed on computer for management Microsoft Internet Explorer 6 0 0 or higher with Java support Default LAN interface IP address of IP PBX is 192 168 0 1 You may now open your web browser and insert 192 168 0 1 in t...

Page 11: ...eration Mode For IPX 300W For most users Internet access is the primary application The IP PBX supports the WAN LAN and WLAN interface for Internet access and remote access When you click Operation Mode from within the Wizard Setup the following setup page will be show Three WLAN modes of operation are available for Internet Access AP Mode In this mode the IP PBX supports AP functionality only The...

Page 12: ...a network that uses the same protocol WAN Port IP Assignment Three methods are available for Internet Access Static IP DHCP PPPoE type for your select you should refer to Network Setting in user menu Table 2 1 WAN description of IP PBX Figure 2 3 Wizard Internet settings AP Setting For IPX 300W For configuring correctly the WLAN port in client mode the below instructions will provide a quick start...

Page 13: ...0 1 Subnet Mask Subnet mask for the local private network Default 255 255 255 0 DHCP Server Enable to open LAN port DHCP server Assigned DHCP IP Address DHCP server range from start IP to end IP DHCP IP Lease Time Client to ask DHCP server refresh time range from 60 to 86400 seconds Table 2 2 LAN IP description of IP PBX Figure 2 5 Wizard NAT settings 13 ...

Page 14: ...assword Input Provider password Host Input Providers server address Port Providers server port Table 2 3 Service provider description User Extensions User Extension Input Extension number Password Input Extension password Caller Id Input Extension caller id Table 2 4 User extension description After completing the wizard setup click Submit button The IP PBX will save configuration and reboot IP PB...

Page 15: ...t your ISP personnel to obtain proper PPPoE IP address related information and input carefully ÍNote If Internet connection cannot be established please check the physical connection or contact the ISP service staff for support information 15 ...

Page 16: ... and termination SIP Configuration Figure 3 1 SIP configuration settings UDP Port to bind to This is SIP Local Port 5060 if you have any specific reason for change this port Domain IP PBX Server s IP address Max Registration Time Maximum duration of incoming registration subscriptions we allow Default 3600 seconds Min Registration Time Minimum duration of registrations subscriptions Default 60 sec...

Page 17: ...utbound SIP Registrations settings Register TimeOut Retry registration calls at every x seconds default 20 Register Attempts Number of registration attempts before we give up 0 continue forever Table 3 2 Outbound DIP registration description NAT Support The externip externhost and localnet settings are used if you use IP PBX behind a NAT device to communicate with services on the outside Figure 3 ...

Page 18: ...s localnet 11 0 0 0 255 0 0 0 Also RFC1918 localnet 171 16 0 0 12 Another RFC1918 with CIDR notation localnet 168 254 0 0 255 255 0 0 Zero conf local network Table 3 3 NAT support description User Extensions Setup Extension List Figure 3 5 User extension settings Advance Click to edit an extension other setting Delete Click to delete an extension Table 3 4 User extension description Advance Setup ...

Page 19: ... Extension advance description Try peer to peer RTP If select yes allow RTP transmission to try peer to peer for sip extension device between Call group Pickup group select Call Group An Extension can set single multiple call group s 1 10 id Pickup Group An Extension can set single multiple Pickup group s 1 10 id Table 3 6 Call Pickup group description 19 ...

Page 20: ...o mail Delete voice mail after send Save Delete voice mail after send Table 3 8 Voice mail description SIP Trunk Services Providers Setting allows IP PBX register to different SIP systems and ITSP Services SIP Trunk On the Providers List you can press Add to add a new service provider or press Advance to edit the information of specific Service Provider or press Delete to delete the specified serv...

Page 21: ...35 the common default SIP port is 5060 Outbound Proxy Address Outbound Proxy server s IP address Domain name Assign a server s IP Domain name which is in charge of call out service Outbound Proxy Port Port number of Outbound Proxy Server Assign a number from 1024 to 65535 the common default SIP port setting is 5060 Codec Priority 1 Set allow codec priority 1 Codec Priority 2 Set allow codec priori...

Page 22: ...Gateway that owns this phone number Port Port is port of the destination Gateway use Default is 5060 Table 3 10 Gateway Trunk setting description Trunk Group Trunk Group is defines the leading digit of the call out dialing number through SIP Trunk or Gateway Trunk The IP PBX will according to the leading digit to determine to use which SIP or Gateway Trunks for outgoing route Figure 3 11 Trunk Gro...

Page 23: ...re match with this number IP PBX will delete this number and send out the following digits All Trunk It will show all the available SIP Trunks and Gateway Trunks for selection Trunk Group Choose the trunk at All Trunk box and press the button to move the activated trunk to Trunk Group box Table 3 11 Trunk Group setting description Scenario Sample IP PBX has created two different SIP trunks and one...

Page 24: ...n dial 345678 This call will hunt FXO_Gateway and send 345678 to call out Dialing Rules When want to make VoIP calls through the above SIP Trunk or Gateway Trunk the user can use the Dialing Rules function to simplify the dialing number In the Dialing Rules settings Maximum Entries 100 records Figure 3 17 Dialing Rules settings Phone NO Phone Number is the leading digit of the call out dialing num...

Page 25: ...d by itself Attendant Extension Attendant Extension in IP PBX system helps you to configure internal dial plan for extension setup It can allow more calls to be handled by IVR from Gateway s FXO and FXS port Attendant Extension Provide 10 sets of IVR Figure 3 19 Attendant extension settings The IP PBX will handle incoming Caller ID and show to remote local registered IP Phone ÍNote If your Gateway...

Page 26: ...tendant Message on the IP PBX systems it can auto answer attendant message setting on the attendant time IP PBX message can play voice to SIP Trunk and Gateway s FXO and FXS port Figure 3 21 Auto attendant message Figure 3 22 Auto attendant message advance setting 26 ...

Page 27: ...ng Table 3 13 Attendant Messages setup description Attendant Time Defined Attendant Time on the IP PBX systems it can answer attendant message to match on the attendant time Figure 3 23 Auto attendant time list Attendant Time Advance Setting Figure 3 24 Auto attendant time setting 27 Day Setting Defined Start Day End Day Time Setting Defined Start Time End Time Month Setting Defined Start Month En...

Page 28: ... Huntgroup After caller hear the voice menu or try error three times the call will be directly transferred to the pre defined group or direct ring extension Table 3 14 Attendant Time setup description Record Auto Attendant Allow you to record On Off duty voice menu over a register ip phone Figure 3 25 Record voice menu settings Pick up your register IP Phone handset and press function key password...

Page 29: ...efer to the Appendix C for detail descriptions Upload Music Onhold voice file Click Browse and select your file then click Upload to finish Figure 3 26 On hold voice uploads Upload PBX voice file Figure 3 27 Answer extension voice upload Answer extension Call from registered IP Phone to record the voice menu Sound File Select G 711 Voice file then click play to your registered device Table 3 17 Vo...

Page 30: ...arked for Set allowed parking time for the parking call Default is 30 sec Pickup Extension Set up a number for IP Phone to retrieve back the call Default is 8 Timeout for answer on attended transfer Set a timeout value for answer the transferred call Default is 30 Sec Table 3 18 Call parking description Gereral Setting IP Phone or sip device extension connected IP PBX extension have call forward t...

Page 31: ...answer function Table 3 19 Call forward description Transfer Feature Figure 3 30 Transfer feature settings Attendant Transfer When you attendant transfer fail you can definition other transfer number Blind Transfer Blind Transfer When Ex Ext 100 call Ext 200 Ext 200 blind transfer to Ext 300 Ignore the Ext 300 status the Ext 200 will immediately on hook Transfer Digit time out Set Attendant blind ...

Page 32: ...y simple text based protocol where one or more recipients of a message are specified Input the valid account number the extension setting voice mail will be been in used Figure 3 33 SMTP settings SMTP server IP Address Input server IP Address SMTP Authentication user name Input SMTP Authentication user name SMTP Authentication password Input SMTP Authentication password From Email Input your Email...

Page 33: ...p multiple groups to manage the incoming calls Figure 3 34 Hunt Group settings Press Add to add a new Hunt Group Press Edit to the edit a specified hunt group Press Delete to delete a specified hunt group Add New Hunt Group Step 1 Press Add button to add an new Group Name information Figure 3 35 Add an new Group Name Step 2 Fill in the required information in Hunt Group Setup page Figure 3 36 Hunt...

Page 34: ... A when the caller dial 20 all extensions under Group A will ring Default incoming call dial number is empty Ring Group Extension Timeout Setup a timeframe to control the call group hunting timeout Default setting is 30 sec Table 3 24 Hunt Group description To add extension users to Ring group Step 1 Select your extension Figure 3 37 Add Extension User Step 2 Press to add extension users to ring g...

Page 35: ...oing for SIP trunk gateway trunk calls from SIP extension user number Figure 3 41 Call Screen settings Add New call group Step 1 In IP PBX Setup Æ Call Screen setting Æ Press Add button to add a new Call Screen Group information Figure 3 42 To add new group name Step 2 Fill in the required information in call screen group Setup page 35 ...

Page 36: ...Call Screen description Application A Group 2 must be open only to dial local calls and this group wants to use some passwords or keys to dial Long distance May I say it also means group only allow to dial local calls so we reject all long distance call For example For dialing long distance calls the number start with 01 02 00 Now extension 200 not able to dial those numbers Figure 3 44 Call Scree...

Page 37: ...77963 as password to make call by this trunk C Group 3 must be close to all traffic open only to dial extension numbers Select All Reject Choose the extensions that you don t want it to make calls For instance 200 Extension 200 is not able to call out ONLY able to dial extension numbers Figure 3 46 Call Screen settings Application 3 37 ...

Page 38: ...AN Settings are settings that are used to connect to your ISP Internet Service Provider The WAN settings are provided to you by your ISP and often times referred to as public settings Please select the appropriate option for your specific ISP For most users Internet access is the primary application IP PBX supports the WAN interface for internet access and remote access The following sections will...

Page 39: ... it is not in this format Example 168 95 1 2 Figure 4 2 WAN Static IP settings IP Address Check with your ISP provider Subnet Mask Check with your ISP provider Default Gateway Check with your ISP provider Table 4 1 WAN Static IP description DHCP Dynamic Host Configuration Protocol DHCP Dynamic IP Get WAN IP Address automatically If you are connected to the Internet through a Cable modem line then ...

Page 40: ...r ISP Figure 4 4 WAN PPPoE settings Host Name The Host Name field is optional but may be required by some Internet Service Providers The default host name is the model number of the device It is a computer that is connected to a TCP IP network including the Internet Each host has a unique IP address Assign the domain name or IP address of your host computer When the host operating system is set up...

Page 41: ...igits correspond to the device s serial number Some Internet service providers track the MAC address of a home router for security purposes Many routers support a process called cloning that allows the MAC address to be simulated so that it matches one the service provider is expecting This allows end user to change their router and their real MAC address without having to notify the provider For ...

Page 42: ...it doesn t really matter that the backup DNS server still works The recommended practice is to configure the primary and secondary DNS servers on separate MAChines on separate Internet connections and in separate geographic locations Figure 4 7 DNS server settings Primary DNS Server Sets the IP address of the primary DNS server Secondary DNS Server Sets the IP address of the secondary DNS server T...

Page 43: ...wn menu default is 255 255 255 0 Table 4 3 LAN description DNS Proxy A proxy server is a computer network service that allows clients to make indirect network connections to other network services The default setting is Enable the DNS proxy server Figure 4 10 DNS proxy settings DHCP DHCP stands for Dynamic Host Control Protocol The DHCP server gives out IP addresses when a device is starting up an...

Page 44: ...have a static IP address e g a DNS Server An advantage of using DHCP is that the service assigns addresses dynamically The DHCP Server returns addresses that are no longer in use to the IP addresses pool so that the server can reallocate them to other machines in the network If you disable this DHCP you would have to manually configure IP for new computers keep track of IP addresses so that you co...

Page 45: ...igure 4 12 AP mode settings WLAN Enable Disable WLAN Function WLAN Mode For wireless connected type 802 11 B G mixed 802 11b only 802 11G only WLAN SSID Wireless stations associating to the access point must have the same SSID Enter a descriptive name for the wireless LAN support 20 ACSII characters Hide SSID Hide SSID prevents outside users from joining the network without knowing the wireless Ne...

Page 46: ...4 13 AP mode application AP Client Mode In this mode the IP PBX is used to access the Wireless Service Provider network by connecting wirelessly to the remote Outdoor AP When the IPBX operate in AP Client Mode the WAN and LAN RJ 45 interface will be configured as a 2 port switch for connecting with 2 PCs for access wireless network Figure 4 14 AP client mode settings 46 ...

Page 47: ...signment 1 DHCP client 2 Static IP Address Static IP Key in the W LAN IP address W LAN Subnet mask and W LAN Gateway from AP of WISP DHCP Client When the DHCP Client is enabled the IP PBX will get the IP Address from Outdoor AP of WISP PPPoE Client Enter User Name Password provided by your ISP the IP PBX will get the IP Address from Outdoor AP of WISP Remote AP SSID Define the same as your Wireles...

Page 48: ...Figure 4 15 AP Client mode settings Figure 4 16 Search remote AP list page After scan and select the Outdoor AP the channel and encryption method should be set the identical with the remote AP ÍNote 48 ...

Page 49: ...The IP PBX can operate in AP Client and access to another Outdoor AP The wireless client needs to have the same SSID Channel Encryption settings as the main AP The user may need to change the default IP to avoid IP conflicts Figure 4 18 WISP AP mode settings 49 ...

Page 50: ...e same as your Wireless Router uses W LAN IP Assignment 1 DHCP client 2 Static IP Address Static IP Key in the W LAN IP address W LAN Subnet mask and W LAN Gateway from WISP DHCP Client When the DHCP Client is enabled the IP PBX will get the IP Address from Outdoor AP of WISP WLAN SSID The service set identifier assigned to the wireless network WLAN Default SSID is IPPBX Hide SSID Hide SSID preven...

Page 51: ...tings Scan usable network Select list to remote AP SSID magnifying glass Figure 4 20 Search remote AP list page After scan and select the Outdoor AP the channel and encryption method should be identical with the remote AP ÍNote 51 ...

Page 52: ...Access Policy For AP and WISP AP mode Access Policy In IP PBX security an access control list is a list of allow all Reject all to an MAC Access Control List MAX MAC List 64 Table 4 8 Access policy description Figure 4 22 Access policy settings 52 ...

Page 53: ...ettings Enable Enable Disable the static route Type Indicates the type of route as follows Host for local connection and Net for network connection Target Defines the base IP address Network Number that will be compared with the destination IP address after an AND with NetMask to see if this is the target route NetMask The subnet mask that will be AND d with the destination IP address and then com...

Page 54: ...ike firewall 2 Enables a company to access internal IP addresses Internal IP addresses that are only available within the company will not conflict with public IP 3 Allows a company to combine multiple ISDN connections into a single internet connection Figure 4 25 NAT settings NAT Setting Figure 4 26 NAT settings 54 ...

Page 55: ...stant messaging Enable Disable this protocol verification DMZ In computer networks a DMZ Demilitarized Zone is a computer host or small network inserted as a neutral zone between a company s private network and the outside public network It prevents outside users from getting direct access to a server that has company dIP PBX Think of DMZ as the front yard of your house It belongs to you and you m...

Page 56: ...Protocol The protocol used for the virtual service Select a protocol type is TCP or UDP LAN IP The server computer in the LAN network that will be providing the virtual services Enter the IP address of LAN LAN Port The port number of the service used by the Private IP computer Enter the LAN port number Action Insert a new WAN port or update a specified WAN port Table 4 11 Virtual server mapping de...

Page 57: ...plication You may define a single port or a range of ports You can use a comma to add multiple ports or port ranges Public Type This is the protocol used for the special application Action Insert a new Port Trigger or update a specified Port Trigger Table 4 12 Port trigger description Packet Filter Controlling access to a network by analyzing the incoming packets and letting they pass or halting t...

Page 58: ...ble 4 13 Packet filter WAN description LAN LAN Enable Disable Internet to LAN filter function default setting is Enable A prohibitive rule set should only allow the necessary Internet DMZ services to LAN Local Area Network clients Enable Enable Disable the WAN IP source port rules default setting is Disable Source IP This is the filter source IP address to LAN Dest Port This is the port used for s...

Page 59: ...t IP default setting is Disable Client IP This is the Clinet IP is LAN address Example 192 168 0 100 URL Filter String This is the filter URL Example http www yahoo com Table 4 16 URL filter description Security Intrusion Detection has powerful management and analysis tools that let your IT administrator see what s going on in your network Such as whose surfing the Web and gives you the tools to b...

Page 60: ...de basic network connectivity and addressing needed On top of these open standard Internet based protocols UPnP defines a set of HTTP servers to handle discovery description control events and presentation Figure 4 32 UPnP settings UPNP Internet Gate Device Enable Disable UPNP Service to working default setting is Disable Table 4 18 UPnP description Call Out Block List The DDNS Dynamic DNS service...

Page 61: ...y receive dynamic frequently changing IP addresses from their service provider DDNS is a method of keeping a domain name linked to a changing dynamic IP address With most Cable and DSL connections you are assigned a dynamic IP address and that address is used only for the duration of that specific connection With the IP PBX you can setup your DDNS service and the IP PBX will automatically update y...

Page 62: ...tings Enable Enable Disable the SNMP service default setting is Disable Support SNMP version 1 or SNMP version 2c SNMP Read Community SNMP Read Community string so that EPICenter can retrieve information default public SNMP Write Community Specifies the name of the SNMP write community to which the printer device that this actual destination represents belongs Default private SNMP Trap Host Define...

Page 63: ...n underscore sign _ Confirm Password Enter the administrator password again Remote Administrator allows the device to be configured through the WAN port from the Internet using a web browser A username and password is still required to access the browser based management interface Remote Administration Enable Disable to access from remote site Default setting is Disable Http port for remote If you...

Page 64: ...er z Only the administrator account has the ability to change account password ÍNote Date Time Manual Time Setting Figure 5 2 Date Time Manual time settings Manual Time Setting Set up the time manually Table 5 2 Date Time Manual time description NTP Time Server Figure 5 3 Date Time NTP time settings 64 ...

Page 65: ...Default is pool ntp org NTP Server address NTP Server 2 Default is empty Table 5 3 Date Time NTP time description Ping Test This useful diagnostic utility can be used to check if a computer is on the Internet It sends ping packets and listens for replies from the specific host Enter in a host name or the IP address that you want to ping Packet Internet Groper and click Ping Example www yahoo com o...

Page 66: ...device using this tool Make sure that the firmware you want to use is saved on the local hard drive of your computer Click on Browse to search the local hard drive for the firmware to be used for the update Upgrading the firmware will not change any of your system settings but it is recommended that you save your system settings before doing a firmware upgrade Figure 5 7 Firmware update settings F...

Page 67: ...is page will vary according to your WAN setting Static IP DHCP or PPPoE If your WAN connection is set up for Dynamic IP address the page will display Release and Renew buttons Use Release to disconnect from your ISP and use Renew to connect to your ISP If your WAN connection is set up for PPPoE the page will display Connect and Disconnect buttons Use Disconnect to drop the PPPoE connection and use...

Page 68: ...ter Unknown Sip device is not connected to IPPBX Table 6 1 Extension Status description PBX Trunk Status This page displays the information of Service Provider Registration status Figure 6 3 Service Provider Status Register OK SIP Trunk is registered Register Unknown SIP Trunk is not registered Table 6 2 Service Provider Status description Call Detail Record Call Detail Record CDR contains the cal...

Page 69: ...on user Start Time The date time when the call initiated Answer Time The date time when the call answered End Time The date time when the call terminated Duration Time Duration of the call in seconds from Start Time to End Time Status 4 status available 1 Answered 2 No Answer 3 Busy 4 Failed Table 6 3 Call Detail Record description z IPPBX WIPPBX have save Maximum 500 Records to the memory If you ...

Page 70: ...s to park calls on 701 720 Figure A 1 Call Parking sample scenario 1 Ext 100 and Ext 300 are talking 2 Ext 300 press Transfer button and dial 700 to carry out the Call Parking function and the voice guide will tell Ext 300 a retrieve number ex 701 to set parking call At this moment the remote extension will hear the holding music 3 Ext 200 dial retrieve number ex 701 to pick up call 4 Ext 100 are ...

Page 71: ...function settings and all of VoIP devices ATA GW and IP Phone were registered with IP PBX Pickup Extension 8 Figure B 1 Call Pickup sample scenario 1 Ext 300 call to Ext 100 and Ext 100 is ringing 2 Ext 200 dial 8 to pickup the call for Ext 100 and Ext 200 is talking with Ext 300 ...

Page 72: ... VoIP Technical Support Team support_voip planet com tw for getting the related IVR files Step1 Uncompress the sound file sounds tar gz and you will see the file architecture and what voice files included Step2 Find the script and translate it to your language first record the sound with Wavepad Editor Software Example Thank you English Æ Merci French How to Record IVR This sample is for how to re...

Page 73: ...3 Press F5 Select your recording sound device and record channel or recording volume level 4 Press Start recording 5 Save the current file as WAV or gsm format to finish 73 ...

Page 74: ...le with using izarc and please reverence the following for the steps 1 After installed Izarc 2 Right Click and then select Add to Archive File 3 Select TAR tar for the Archiving Type and Tar for the Method and then click Add to create the compress file Note Please don t change the file location of the sounds folder 74 ...

Page 75: ...ect Voice Management Upload Voice File and then click the Browse button to allocate the sounds tar on your PC Once the file is selected please click Upload to start the upgrade process Once the upgrade is complete you can start using your devices 75 ...

Page 76: ...ur VoIP devices to Wi Fi IP PBX at first and then check the Record voice code from IP PBX Setup record Voice Menu page Figure C 1 Record voice menu settings VoIP devices dial 9 to entry the Record Voice Menu then refer to the following record processes to record the Voice Menu Figure C 2 Voice record processes ...

Page 77: ...tablish your first voice communication via web browsers operations IP Phone and Wi Fi Phone register to IPX 300W In the following samples we ll introduce IP Phone and Wi Fi Phone register to IP PBX applications Figure D 1 Topology of instruction example Machine Configuration STEP 1 Please log in IP PBX via web browser and browse to Network Setup WLAN Setting configuration menu Enable the WLAN and ...

Page 78: ... Setting of IPX 300W STEP 2 Browse to IP PBX Setup Æ User Extensions Setup configuration menu Figure D 3 User extension setting of IP PBX STEP 3 Click the Add button to create extension account ext 100 and ext 101 78 ...

Page 79: ...mple configuration screen is shown below The IP address of IP PBX Data match with Figure D 3 IP PBX s extension settings Figure D 5 Web page of VIP 154T STEP 5 Please take VIP 192 and setup the wireless network to connect with IP PBX IPX 300W by keypad menu method Then log in VIP 192 via web browser and browser to SIP Settings configuration menu Insert the Register and Outbound Proxy IP Address in...

Page 80: ...IP account settings of VIP 192 STEP 6 After both of devices have registered to IP PBX successfully it could browse to Information PBX Extension Status page to show the registration status Figure D 8 Extension status Test the Scenario 1 VIP 154T pick up the telephone 2 Dial the number 100 VIP 192 shall be able to connect to the VIP 192 3 Then the VIP 192 should ring Please repeat the same dialing s...

Page 81: ...pplications Figure D 9 Installation example with VIP 480FO Machine Configuration STEP 1 Please refer to the first sample and let VIP 154T and VIP 192 register to IP PBX STEP 2 Please log in IP PBX via web browser and browse to IP PBX Setup Æ User Extensions Setup configuration menu to add four accounts for VIP 480FO using Figure D 10 Add accounts for VIP 480FO 81 ...

Page 82: ...or activate the configuration STEP 4 Browse to IP PBX Setup Æ Trunk Management Æ Gateway Trunk configuration menu Fill in the IP address of VIP 480FO for connecting with VIP 480FO by peer to peer mode and press the Insert button for activate the configuration Figure D 12 Add an Gateway trunk for connecting with VIP 480FO STEP 5 Browse to IP PBX Setup Æ Trunk Management Æ Trunk Group configuration ...

Page 83: ...up Æ VoIP Setup Æ VoIP Basic configuration menu Insert the account password information and set up the hunting function The sample configuration screen is shown below Figure D 14 Set up the number of FXO ports of VIP 480FO Figure D 15 Set up the Hunting Member of FXO ports Figure D 16 Set up the Proxy Server IP address for register to IPX 300W 83 ...

Page 84: ...to Port Status configuration menu Fill in the auto attendant number 555 to all of ports Where 555 is the auto attendant number of IP PBX Figure D 18 Hot Line to auto attendant of IPX 300W STEP 8 After all of devices have registered to IP PBX successfully the Extension Status page will show the registration status Figure D 19 Extension status page with Phone and Gateway registered 84 ...

Page 85: ...of User A will ringing User A can pick up the handset and talk with VIP 154T 4 Both VIP 154T and User A hang up the calls 5 User A pick up the telephone and dial the number 23456789 should be able to connect to the Auto Attendant System of IP PBX 6 The User A will hear the prompts and dial the extension number 100 shall be able connect to the VIP 192 7 Then the VIP 192 should ringing and it to pic...

Page 86: ...unk applications Figure D 20 Installation example with VIP 480FO Machine Configuration STEP 1 Please refer to the first sample and let VIP 154T and VIP 192 register to IP PBX STEP 2 Browse to IP PBX Setup Æ Trunk Management Æ SIP Trunk configuration menu Add a new Service Provider account for registering to FWD SIP Proxy Figure D 21 Add a Service Provider account ...

Page 87: ...pick up the telephone 2 Dial the number 9 will hear the dial tone and dial the number 25003999 This call shall be able connect to the User B 3 Then the softphone of User B will ringing User B can answer the call and talk with VIP 154T 4 Both VIP 154T and User B hang up the calls 5 User B pick up and dial the number 25003000 should be able to connect to the Auto Attendant System of IP PBX 6 The Use...

Page 88: ... 18Mbps 12Mbps 9Mbps 6Mbps Wireless Signal Range Indoors Up to 230 ft 70 meters Outdoors Up to 1050 ft 320 meters LAN 1 RJ 45 10 100Base TX Auto Sensing Switching WAN 1 RJ 45 10 100Base TX Auto Sensing Switching Standards and Protocol Call control SIP 2 0 RFC3261 SDP RFC 2327 Symmetric RTP Registration Max 100 nodes SIP IP phones ATA FXO gateways Calls Max 30 concurrent calls Voice CODEC Support G...

Page 89: ...61W Internet Sharing Protocol TCP IP UDP RTP RTCP HTTP ICMP ARP NAT DHCP PPPoE DNS Advanced Function NAT Bridge mode DHCP server Static Route DMZ Virtual Server Port Trigger Packet URL Filter UPnP DDNS SNMP Ping test Network and Configuration Connection Type Static IP PPPoE DHCP Management HTTP Web Browser LED Indications System 1 PWR WAN 1 LNK ACT LAN 1 LNK ACT System 1 PWR WAN 1 LNK ACT LAN 1 LN...

Page 90: ...rdonduty WAV To record on duty prompt voice please press 1 after the beep sound start recording to finishing recording please press pound key press 2 to exit the system thank you for calling WAV thank you for calling conf adminmenu Please press 1 to mute or unmute yourself 2 to lock or unlock the conference 3 to eject the last user 4 or 6 to decrease or increase the conference volume 7 or 9 to dec...

Page 91: ...s Voice Mail files vm advopts WAV press 3 for advanced options vm and WAV and vm calldiffnum WAV press 2 to enter a different number vm changeto WAV Change to which folder vm Cust1 WAV Folder Five vm Cust2 WAV Folder Six vm Cust3 WAV Folder Seven vm Cust4 WAV Folder Eight vm Cust5 WAV Folder Nine vm delete WAV Press 7 to delete this message vm deleted WAV Message deleted vm dialout WAV please wait...

Page 92: ...vm msgsaved WAV Your message has been saved vm newpassword WAV Please enter your new password followed by the pound key vm newuser WAV Welcome to Comedian Mail First I will guide you through a short setup process vm next WAV Press 6 to play the next message vm no WAV no vm nobodyavail WAV Nobody is available to take your call at the moment vm nobox WAV you cannot reply to this message because the ...

Page 93: ...ain WAV press star to return to the main menu vm tempgreetactive WAV Your temporary greeting is currently active vm tempgreeting2 WAV press 1 to record your temporary greeting or press 2 to erase your temporary greeting vm tempgreeting WAV press 1 to record your temporary greeting vm tempremoved WAV Your temporary greeting has been removed vm then pound WAV then press pound vm theperson WAV The pe...

Page 94: ...nd WAV pound star WAV star thousand WAV thousand z Number 0 WAV zero 1 WAV one 2 WAV two 3 WAV three 4 WAV four 5 WAV five 6 WAV six 7 WAV seven 8 WAV eight 9 WAV nine 10 WAV ten 11 WAV eleven 12 WAV twelve 13 WAV thirteen 14 WAV fourteen 15 WAV fifteen 16 WAV sixteen 17 WAV seventeen 18 WAV eighteen 19 WAV nineteen 20 WAV twenty 30 WAV thirty 40 WAV forty 50 WAV fifty ...

Page 95: ... z month mon 0 WAV January mon 1 WAV February mon 2 WAV March mon 3 WAV April mon 4 WAV May mon 5 WAV June mon 6 WAV July mon 7 WAV August mon 8 WAV September mon 9 WAV October mon 10 WAV November mon 11 WAV December z Ordinal number h 1 WAV first h 2 WAV second h 3 WAV third h 4 WAV fourth h 5 WAV fifth h 6 WAV sixth h 7 WAV seventh h 8 WAV eighth h 9 WAV ninth h 10 WAV tenth h 11 WAV eleventh ...

Page 96: ...96 h 12 WAV twelfth h 13 WAV thirteenth h 14 WAV fourteenth h 15 WAV fifteenth h 16 WAV sixteenth h 17 WAV seventeenth h 18 WAV eighteenth h 19 WAV nineteenth h 20 WAV twentieth h 30 WAV thirtieth ...

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Summary of Contents for Internet Telephony PBX System IPX-300 Series

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