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PLANET Technology Corporation

 

10F., No.96, Minquan Rd., Xindian Dist., New Taipei 
City 231,   
Taiwan (R.O.C.) 
Tel: 886-2-2219-9518    Fax: 886-2-2219-9528 
Email: 

[email protected]

       

Web site:

http://www.planet.com.tw

 

P l a n e t   r e s e r v e s   t h e   r i g h t   t o   c h a n g e   s p e c i f i c a t i o n s   w i t h o u t  

p r i o r   n o t i c e .    

A l l   b r a n d   n a m e s   a n d   t r a d e m a r k s   a r e   p r o p e r t y   o f   t h e i r  

r e s p e c t i v e   o w n e r s .    

C o p y r i g h t   ( c )   2 0 1 2   P L A N E T   T e c h n o l o g y   C o r p .   A l l   r i g h t s  

r e s e r v e d  

 

Frequently Asked Questions 

 

Q1. How to connect the IPX-1980 IP PBX to the Internet    ?   
A1(IP PBX behind the Router):

 

  If your office access the public network through router, 

you can put the IP PBX behind the router. You should connect the WAN port of the IP PBX to 

the LAN ports of the router, and you can also connect HUB or Switch to the LAN port of the IP 

PBX to enable some PC or IP Phone to access the public network.. 

 

 

 
A2 (IP PBX behind the Modem): 

If you have the public IP and want to enable the IP 

PBX access the public network directly without router, then you should connect the Wan port of 

the IP PBX to the public network and connect HUB or Switch to the LAN ports of the IP PBX to 

enable your PC access the public network.(If you want to access the public network through 

Modem, then you should use the PPPoE function of the IP PBX and make the IP PBX dial-up 

to connect to the public network) 

Summary of Contents for IPX-1980

Page 1: ...network through router you can put the IP PBX behind the router You should connect the WAN port of the IP PBX to the LAN ports of the router and you can also connect HUB or Switch to the LAN port of the IP PBX to enable some PC or IP Phone to access the public network A2 IP PBX behind the Modem If you have the public IP and want to enable the IP PBX access the public network directly without route...

Page 2: ...l 886 2 2219 9518 Fax 886 2 2219 9528 Email support planet com tw Web site http www planet com tw Planet reserves the right to change specifications without prior notice All brand names and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved ...

Page 3: ...ry to expand to different network Below is the structure of how to combine two IP PBX in the same LAN Register the IPX 1980 A as an peer in IPX 1980 B via IAX2 trunk so the extensions in IPX 1980 A can make calls to IPX 1980 B s extensions via this special trunk In above structure 1 IP PHONEA registers to IPX 1980 A as extension 601 2 IP PHONEB registers to IPX 1980 B as extension 801 3 All the ex...

Page 4: ...www planet com tw Planet reserves the right to change specifications without prior notice All brand names and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved In the page TrunksÆ Add a Trunk Peer Name IPX1980B Peer Username 699 Account of this Peer Password 699 IAX2 Log on password Advance Options Select IAX protocol ...

Page 5: ... change specifications without prior notice All brand names and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved Step 2 Set up an IAX trunk in IPX 1980 B to connect to IPX 1980 A via this IPX 1980B Peer In the page Trunks Add a Trunk Step 3 Set Dial Rule in IPX 1980 B all calls starting with 6 will be sent to IPX 1980 A In the page Outb...

Page 6: ...p All rights reserved Step 4 Set the user 601 and Dial Plan in IPX 1980 A In the page Extensions Æ Dial Plan Activate the change and apply the test 1 Register an IP phone IP PHONEB to IPX 1980 B with 801 extension 2 Register an IP phone IP PHONEA to IPX 1980 A with 601 extension 3 801 call 601 And you can see 601 will ring and you can pick up the call Above is the way to route IPX 1980 B s call to...

Page 7: ...and names and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved Step 6 Set the user 801 and Dial Plan in IPX 1980 B Activate the change and apply the test 601 call 801 and 801 will ring and you can pick up the call Q3 IPX 1980 How to combine two IPPBX in different network ANSWER The general environment for two IPX 1980 in different locat...

Page 8: ...of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved The configuration is same as above guide 7 2 Combine two IPX 1980 IP PBX in the same network but use the public IP address as the HOST settings set as below In the page Trunks of IPX 1980 B Add a Trunk The general environment for two IPX 1980 IP PBX in different location and one or both two are behind router and...

Page 9: ...Step 1 Set port forwarding in the router for IPX 1980 A For the IPX 1980 A is behind the router you need forward the IAX2 port in your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the IPX 1980 A 192 168 1 21 4569 Below is the setting page in a Planet router SG 4800 to make example Step 2 Set up the Provider Host in IPX 1980 B Set up the service ...

Page 10: ...2012 PLANET Technology Corp All rights reserved Step 3 Set port forwarding in the router for IPX 1980 B Use the same method as Step 1 to do port forwarding in router B for IPX 1980 B as above Setp4 Combine two IPX 1980 and make calls Accordingly set the 601 users in IPX 1980 A and 801 users in IPX 1980 B and build the correct dial rules as above you can make calls between two the IPX 1980 IP PBX 1...

Page 11: ...gy Corp All rights reserved Q4 Remotely register IP phone to the IPX 1980 ANSWER Build one DDNS if you have no static IP for accessing the internet To get one free domain from www dyndns org Like ours 1 If the IPPBX is behind the Router please open port 5060 for signaling and the 10001 10200 port for RTP And 80 port for you web default is 80 port and make the port map for IPPBX 2 Now if your dyndn...

Page 12: ...ll rights reserved z Extern IP Replace with your external IP address this your public IP or domain z Extern Host Replace with your external IP address this your public IP or domain z Extern Refresh Set time for fresh default 10 z Local Network Address Replace with your local network address and mask z NAT mode If your IPPBX behind the Router set default yes 4 If your settings are accomplished now ...

Page 13: ...x 886 2 2219 9528 Email support planet com tw Web site http www planet com tw Planet reserves the right to change specifications without prior notice All brand names and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved Then we begin to register the soft phone ...

Page 14: ...219 9528 Email support planet com tw Web site http www planet com tw Planet reserves the right to change specifications without prior notice All brand names and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved It is registered Now try our own IP phone It is registered ...

Page 15: ...ames and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved Q5 IPX 1980 How to customization on hold music ANSWER 1 in Music Management Upload music file item 1 1 Select music directory in here you can choice Music 1 10 1 2 Choice and Upload the music file The sound file must be wav 16bit 8000Hz Single gsm ulaw or alaw The size is limited...

Page 16: ...to change specifications without prior notice All brand names and trademarks are property of their respective owners Copyright c 2012 PLANET Technology Corp All rights reserved 1 4 Please be remind Music Reload is last step to upload the music file to system even user already press Upload in step 1 2 or press Music reload in step 1 3 it still need to press Music Reload to finished the last step an...

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