manualshive.com logo in svg

PIVOT cycles SHUTTLE, Original Operational Instructions, Page: 12 / 20

Share
Download
PIVOT cycles SHUTTLE Original Operational Instructions Download Page 12

www.pivotcycles.com

[email protected]

1.877.857.4868

10

Cycle Computer Warning Codes

•  Warnings may appear on the cycle computer display if the system 

detects an issue.

•  The warning code will clear once the issue is resolved.

•  If any issues persist after the suggestions below, contact the place 

of purchase.

CODE

ISSUE

OPERATIONAL

RESTRICTION

REMEDY

W010

Drive unit operation tempera-

ture is higher than normal

Power assistance may be lower 

than usual

Stop using the assist function until the 

drive unit temperature drops.

W011

Traveling speed cannot be 

detected

Maximum speed may be lower 

than usual

Check that the speed sensor is installed 

correctly.

W013

Torque sensor was not initialized 

properly

Power assistance may be lower 

than usual

Turn the power off and back on again.

W020

Battery operation temperature 

is higher than normal

No system functions will start

Leave the battery in a cool place until the 

temperature decreases sufficiently.

W032

Shifting unit installed differs 

from unit configured in system

Unable to perform gear shifting

Update shifting configuration in E-Tube 

Project app.

W10000

Drive unit operation tempera-

ture is higher than normal

Power assistance may be lower 

than usual

Stop using the assist function until the 

drive unit temperature drops.

W10100

Traveling speed cannot be 

detected

Maximum speed may be lower 

than usual

Check that the speed sensor is installed 

correctly.

W103

Sensor initialization could not 

be completed normally

Power assistance may be lower 

than usual

Turn the cranks in reverse two or three 

times.

W10300

Sensor initialization could not 

be completed normally

Power assistance may be lower 

than usual

Turn the cranks in reverse two or three 

times.

W104

Power was turned off due to 

current leakage detected

Power assistance will not be pro-

vided while riding

Remove components from drive unit and 

turn on to find faulty component.

W10400

Power was turned off due to 

current leakage detected

Power assistance will not be pro-

vided while riding

Remove components from drive unit and 

turn on to find faulty component.

W10500

Unexpected power disconnec-

tion was detected

There are no restricted assist func-

tions while displayed

Check the power cord for damage. Turn 

the power off and back on again.

W20000

Battery operation temperature 

is higher than normal

No system functions will start

Leave the battery in a cool place until the 

temperature decreases sufficiently.

W30200

Shifting unit installed differs 

from unit configured in system

Unable to perform gear shifting

Update shifting configuration in E-Tube 

Project app.

TROUBLESHOOTING

Summary of Contents for SHUTTLE

Page 1: ...t you on the trail This guide will walk you through the steps necessary to set up all the components and become familiar with the Shimano STEPS E bike System This document contains some helpful diagrams and reference material to make sure you have everything necessary to maintain your Shuttle and enjoy it to the fullest ...

Page 2: ...he Fox 38 Fork 5 Setting Rebound Damping on the Fox 38 Fork 5 Recommended Tire Pressure 5 3 Charging 6 Charging the Battery On Off the bike 6 Charger LED Lamp 6 4 Shimano STEPS System 7 Connecting to E Tube Project App 7 Main Menu for E Tube Project 7 Customize Menu in E Tube Project 7 Assist Profiles in E Tube Project 8 Update Firmware Menu in E Tube Project 8 Maintenance Menu in E Tube Project 8...

Page 3: ... cap is used to hold the dropper post cable and cycle computer wire in place Be sure to re tighten the cable clamp on the head tube cable port after adjusting the saddle height Make sure not to pinch the cycle computer wire when tightening the cable port Charging the Battery NOTE The battery does not come fully charged and must be charged completely before the first use 1 Locate the rubber cable p...

Page 4: ...s and hold for WALK mode Y1 X1 B A Z1 3 Screen Display 1 2 4 DISPLAY ITEM 1 Battery level indicator 2 Assist Gauge 3 Assist Mode Display 4 Current Speed Display Mode ECO mode automatically activates as remaining battery capacity declines Operating the Cycle Computer The following settings can be adjusted through the cyclecomputer MENU Clear Clear Odometer Clock Set current time Brightness Adjust D...

Page 5: ...ive air chamber will need to equalize pressure with the main chamber each time air is added or removed You can do this by pushing down on the saddle several times to compress the shock past the sag point 2 3 Setting Compression Damping on the Fox DPX2 The compression damping lever is a tuning tool to adjust compression support All bikes can be run in the open position at all times and still perfor...

Page 6: ... 20 7 280 300 CLOSED Clicks from OPEN Clicks from CLOSED BIKE SET UP Setting Air Pressure on the Fox 38 Fork Fox recommends setting sag between 15 and 20 of the total fork travel The Shuttle comes with a 160mm fork so the proper sag measurement is 24 0 32 0mm The air pressure in the Fox 38 fork should not exceed 8 3 bar 120 psi To achieve the proper sag reference the chart below for an initial sta...

Page 7: ...NG LSR HSR 120 130 lbs 3 Open 12 10 130 140 lbs 4 Open 11 10 140 150 lbs 5 1 10 9 150 160 lbs 6 2 9 8 160 170 lbs 7 3 8 7 170 180 lbs 8 4 7 6 180 190 lbs 8 4 7 6 190 200 lbs 9 5 6 5 200 210 lbs 9 5 6 5 210 220 lbs 10 6 5 4 220 230 lbs 11 7 4 3 230 240 lbs 11 7 4 3 240 250 lbs 12 8 3 2 Clicks from OPEN Clicks from CLOSED Recommended Tire Pressure Tire pressure is an important factor on having the b...

Page 8: ... glow red while charging and glow green when charging is complete 6 When done charging unthread the cable from the terminal and close the sealing cover on the rubber cable management cap Charging the Battery off the Bike 1 Remove the battery from the bike Instructions for this procedure can be found on page 9 in this document 2 Look for the alignment pin in the charger and insert the charging cabl...

Page 9: ...he app will open to the Customize menu The other functions can be accessed by swiping left or right Customize Menu in E Tube Project The Customize menu lists the components available for customization Assist Drive Unit Assist Switch Cyclecomputer The tables below show the available options within the Customize menu E BIKE DESCRIPTION Assist Assist Character Adjust Assist Character for each Assist ...

Page 10: ... control 2 Maximum assistance permitted for all levels Update Firmware Menu in E Tube Project There is an Update menu option listed at the top of the app homescreen To access this feature tap on the word Update UndertheUpdatemenuoption allconnecteddevicesarelisted andtheappwilldisplayiftheyarerunning the latest firmware or if it needs to be updated There is also an Update All button By pressing th...

Page 11: ...n the back 6 Torque the pins to 10 Nm Removing the Battery The battery may need to be removed to swap batteries or to charge the battery if there is no power supply near the bike This procedure may be easier with the bike upside down 1 Using a M5 hex wrench remove the two pins securing the battery cover to the frame 2 Removethecoverfromtheframe Thebatterywill remain in the frame after the cover is...

Page 12: ...than usual Stop using the assist function until the drive unit temperature drops W10100 Traveling speed cannot be detected Maximum speed may be lower than usual Check that the speed sensor is installed correctly W103 Sensor initialization could not be completed normally Power assistance may be lower than usual Turn the cranks in reverse two or three times W10300 Sensor initialization could not be ...

Page 13: ... Check that the speed sensor is correctly positioned E020 E02000 A communication error between the bat tery and drive unit was detected Power assistance is not provided during riding Check that the cable between the drive unit and battery is properly connected E021 Battery connected to the drive unit is not supported Power assistance is not provided during riding Turn the power off and back on aga...

Page 14: ...M800A B Assist Switch SW EM800 L C Front Chainring SAMOX NWP201 34T D Crank Arm FC M8150 E Drive Unit DU EP800 F Speed Sensor EW SS301 G Battery DARFON 720 Wh H Battery Charger DARFON E4C0C I Battery Charger Adapter For Off the bike Charging Sold Separately DARFON 5J E4C0C 020 J Cycle Computer E Tube Wire 1000mm EW SD300 SCHEMATICS A B C D E F G H J I ...

Page 15: ... REAR BATT V1 R1 Rear Battery Bracket Mount 11 FP GDE SHUTTLE BATT V1 R1 Rubber Battery Guide 12 FP SCW SCK M5 15 M5x15 Sockethead Screw Until Snug L 13 FP SCW SCK M5 12 M5X12 Sockethead Screw 7 Nm 5 lb ft L 14 FP WSH 5I 10O 1W M5 Washers 15 FP BLT M8 85 BLK V1 R1 Front Battery Cover Bolt 10 Nm 7 lb ft G 16 FP BLT M8 108 BLK V1 R1 Rear Battery Cover Bolt 10 Nm 7 lb ft G 17 FP RDH TA 12MM BLK V3 Re...

Page 16: ... M8 18 R1 M8x18 Motor Mounting Screw 13 Nm 10 lb ft L 39 FP SCW SCK M8 30 R1 M8x30 Motor Mounting Screw 13 Nm 10 lb ft L 40 FP WSH 8I 12O 1W M8 Motor Mount Bolt Washer 41 FP PRO SHTLE CS V1 R1 E Bike Carbon Chainstay Protector 42 FP PRO SHTLE SS V1 R1 E Bike Carbon Seatstay Protector 43 FP PRO SHTLE SP V1 R1 E Bike Carbon Skid Plate Protector 44 FP PRO SHTLE BC V2 R1 E Bike Carbon Battery Cover Pr...

Page 17: ... and how the handlebar switches are attached to the cycle computer Theroutingshownbelowwillhelpminimizethelikelihoodofpinchingawirewhenremovingandinstalling the motor for maintenance purposes SCHEMATICS Cycle Computer Wiring Diagram Frame Wiring Diagram Cycle Computer Wire Speed Sensor Wire Battery Cable Power Cable Charging Cable Cycle Computer Wire EW SC300 1000mm Assist Switch Wire EW SC300 400...

Page 18: ...ansported by commercial third parties e g by air freight logistics companies or postal service special conditions apply to packing and labeling For questions about transporting batteries please contact your local Pivot dealer Damaged batteries must not be charged used or transported They can explode and cause serious burns or fires Gases can be released and irritate the airways Ensure there is a s...

Page 19: ...age area and make sure the battery is not short circuited accidentally e g with metal or another battery In addition rechargeable batteries must not be stored inappropriately e g in a box or in a drawer where they can be short circuited by other conductive materials or where they can short circuit each other Do not deposit any objects in the storage area e g clothes Make sure to use the battery on...

Page 20: ...st be disposed of according to battery disposal regulations Therefore sellers of new rechargeable batteries must provide collection of old batteries and appropriate disposal If you are in doubt or if you have any questions contact your Pivot dealer When the battery is fully charged remove the charger Observe the notes on the respective labels on the rechargeable battery or on the charger ...

Reviews:

No comments