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Pitney Bowes SendKit PB-SP100, Installation Instruction

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Pitney Bowes SendKit PB-SP100 Installation Instruction Download Page 13

Using your Equipment

See below for useful information on using your Equipment

Creating and Printing a Shipping Label

Managing Users

Changing your Username or password

Viewing your History

Exporting a History Report

Maximum Transaction Limit

Searching for a Shipment

Carrier Services and Packaging

For information about size and weight restrictions, visit the carrier’s
website:

Royal Mail

Pitney Bowes

Installation Instruction November, 2020

Page 13 of 17

Summary of Contents for SendKit PB-SP100

Page 1: ...Shipping Mailing Postage Management Windows SendKit Installation Instructions Sendkit PB SP100 1E52 SL 397 D SDC2192A UK English Edition ...

Page 2: ...y step instructions If you are installing your PB SP100 SendKit or Printer on a Mac computer please visit the Pitney Bowes Support site and select the Mac Installation Instructions PB SP100 SendKit USB PB SP100 SendKit Network PB SP100 Printer USB PB SP100 Printer Network Using your Equipment Learn how to use your SendKit setup or standalone printer or scale Troubleshooting and Safety Pitney Bowes...

Page 3: ...rom Pitney Bowes containing your SendPro Log in details l A PC on which you have full admin rights to allow downloading and installing software l 2 available USB ports on your PC If you have not received the email from Pitney Bowes do not go any further with this installation Please visit pitneybowes com for contact details Opening the box and unpacking Here are diagrams and explanations of the it...

Page 4: ...own and switch on Printer Ready Wait for about 10 seconds until the 2 green lights remain constant and the printer is ready Aligning the Label Roll 1 Press the feed cancel button and check that the label feeds out correctly Note If the label does not feed correctly please refer to label alignment instructions inside the printer top cover 2 Tear off the correctly dispensed label Pitney Bowes Instal...

Page 5: ...100 printer driver for USB Wired Install PitneyBowes_2020 1_M 2_Certified exe from the Downloads section 3 Select Run or Open dependent on your browser 4 Accept the licence agreement and follow the on screen prompts to install 5 Select PB SP100 6 Continue to follow the on screen prompts and click Finish Close Note Check your downloads folder to install Printer Drivers Set the Stock and Print the T...

Page 6: ...est page Check that your label has printed correctly If you have any issues with the print refer to Troubleshooting later in this document If you are installing a SendKit go to the SL 397 D Scale Installation section of this guide Pitney Bowes Installation Instruction November 2020 Page 6 of 17 ...

Page 7: ...r l A Welcome Email from Pitney Bowes containing your SendPro Log in details l A PC on which you have full admin rights to allow downloading and installing software l 2 available USB ports on your PC If you have not received the email from Pitney Bowes do not go any further with this installation Please visit pitneybowes com for contact details Opening the box and unpacking Here are diagrams and e...

Page 8: ...able to your printer and Network socket 2 Ensure you have the correct power cord for your region 3 Connect the power cord and adapter as shown to your printer and switch on Printer Ready Wait for about 10 seconds until the 2 green lights remain constant and the printer is ready Pitney Bowes Installation Instruction November 2020 Page 8 of 17 ...

Page 9: ...pensed label Printing a System Report Print the System Report to obtain the IP address assigned to the label printer 1 To print the System Report press the recessed button on the back of the printer with a suitable object such as a pencil or similar 2 Keep the printed report The information on the report will help you to identify your printer and it s IP address when needed Pitney Bowes Installati...

Page 10: ...ect PB SP100 6 Follow the on screen prompts and click Finish Close Note You may need to check your downloads folder to install Printer Drivers 7 Select Network and Next 8 Select the PB SP100 9 Click Install If the driver is installed successfully Installation was successful is displayed and the driver name is updated from N A to PB SP100 Set up the Printer 1 On a PC use the Windows Search Box to s...

Page 11: ...rs settings 1 Select Pitney Bowes PB SP100 2 Select Manage 3 Select Printing preferences 4 Select Print a test page Check that your label has printed correctly If you have any issues with the print refer to Troubleshooting later in this document If you are installing a SendKit go to the SL 397 D Scale Installation section of this guide Pitney Bowes Installation Instruction November 2020 Page 11 of...

Page 12: ...face near to your computer 2 Connect your scale to your computer using the USB cable supplied Then press the Zero button 3 Press the Mode button to select Kg Note If you do not wish to use a USB to connect your scale refer to www pitneybowes com uk sendkit for information on battery installation If you have a SendKit and have not yet installed your Printer please go to the Front Introduction pages...

Page 13: ... Users Changing your Username or password Viewing your History Exporting a History Report Maximum Transaction Limit Searching for a Shipment Carrier Services and Packaging For information about size and weight restrictions visit the carrier s website Royal Mail Pitney Bowes Installation Instruction November 2020 Page 13 of 17 ...

Page 14: ...est version of Adobe Reader Update your printer driver through the printer manufacturer s website If updating Adobe Reader or the printer driver software does not fix the problem try changing the following setting in Adobe Reader 1 When printing a 4x6 label in Adobe Reader click the Advanced button in the printer selection window 2 Check the Print as image box and click OK Solid Red Light on the P...

Page 15: ...le will be disabled The power button is only used when the scale is powered with a 9 volt battery There is no need to use a battery if the scale is connected to the computer with a USB cable Scale value is under zero Recalibrating scale When attempting to use the USB scale with SendPro Online if the scale displays a negative weight follow these steps to re zero the scale 1 On the bottom of the sca...

Page 16: ... the power cord l Make sure the area in front of the wall outlet into which the AC adapter is plugged is free from obstruction l DO NOT route the power cord over sharp edges or trap it between pieces of furniture Make sure there is no strain on the power cord l DO NOT route the DC power cord that plugs into the printer over sharp edges or trap it between pieces of furniture Make sure there is no s...

Page 17: ...04 F 0 40 C For more information visit our website at pitneybowes com uk support It is certified that the system complies with all applicable Directives of the European Union For a formal Declaration of Conformity please contact Compliance Engineering Contact information is given in this guide or on a separate document supplied with your system The system has been designed to work on all Pan Europ...

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