Pitney Bowes EDGE 7.11, Reference Manual

Page: 692 / 896

Davox Davox Server Communication
Telephony Gateway Reference Manual 692
Server
Installation
The Davox Gateway servers are provided on a separate diskette with
EDGE, and should be installed on the Davox Unison system. This
should be a separate computer from the UNIX machine used for
EDGE. For information on installing the servers on the Unison sys-
tem, consult the installation instructions provided with the server
diskette.
Server Startup
The Davox Gateway servers are not part of the generic set of servers;
they must be started and terminated separately before the generic
set of telephony servers are started.
The servers must be started and stopped from the directory in which
they were installed, unless a path is set to that directory. To start the
Davox Gateway servers, execute the following from a UNIX prompt
on the Unison system:
tp2un start {-p port - o output_port }
The server should be set up to communicate with the EDGE guide
server and switch server using two sockets as follows:
tpwsapi cli-
ent thread The client threads, one for each agent, to send and
receive agent messages from the tpwsapi server to the
Davox Unison system. The client thread is automatically
terminated when the agent logs out.