Troubleshooting
Symptom
Cause
Action
The display
automatically
returns to the
ordinary dis-
play.
You did not per-
form any opera-
tion within
about 30 sec-
onds.
Perform operation
again.
The repeat
play range
changes un-
expectedly.
Depending on
the repeat play
range, the se-
lected range
may change
when another
folder or track is
being selected
or during fast
forwarding/re-
versing.
Select the repeat
play range again.
A subfolder is
not played
back.
Subfolders can-
not be played
when
Folder re-
peat
(folder re-
peat) is
selected.
Select another re-
peat play range.
NO XXXX
ap-
pears when a
display is
changed (
NO
TITLE
, for ex-
ample).
There is no em-
bedded text in-
formation.
Switch the display
or play another
track/file.
The unit is
malfunction-
ing.
There is inter-
ference.
You are using a
device, such as
a cellular
phone, that may
cause audible
interference.
Move electrical
devices that may
be causing the in-
terference away
from the unit.
Error messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to note the error
message.
Common
Message
Cause
Action
AMP ERROR
This unit fails to
operate or the
speaker connec-
tion is incorrect;
the protective
circuit is acti-
vated.
Check the speak-
er connection. If
the message fails
to disappear even
after the engine is
switched off/on,
contact your deal-
er or an author-
ized Pioneer
Service Station
for assistance.
CD player
Message
Cause
Action
ERROR-07,
11, 12, 17, 30
The disc is dirty. Clean the disc.
The disc is
scratched.
Replace the disc.
ERROR-10,
11, 12, 15,
17, 30, A0
There is an elec-
trical or me-
chanical error.
Turn the ignition
switch OFF and
back ON, or
switch to a differ-
ent source, then
back to the CD
player.
ERROR-15
The inserted
disc is blank.
Replace the disc.
ERROR-23
Unsupported
CD format.
Replace the disc.
Message
Cause
Action
FORMAT
READ
Sometimes
there is a delay
between the
start of playback
and when you
start to hear any
sound.
Wait until the
message disap-
pears and you
hear sound.
NO AUDIO
The inserted
disc does not
contain any
playable files.
Replace the disc.
SKIPPED
The inserted
disc contains
DRM protected
files.
Replace the disc.
PROTECT
All the files on
the inserted
disc are em-
bedded with
DRM.
Replace the disc.
External storage device (USB, SD)/iPod
Message
Cause
Action
NO DEVICE
No USB storage
device or iPod is
connected.
Connect a com-
patible USB stor-
age device/iPod.
FORMAT
READ
Sometimes
there is a delay
between the
start of playback
and when you
start to hear any
sound.
Wait until the
message disap-
pears and you
hear sound.
Message
Cause
Action
NO AUDIO
There are no
songs.
Transfer the audio
files to the USB
storage device
and connect.
The connected
USB storage de-
vice has secur-
ity enabled.
Follow the USB
storage device in-
structions to dis-
able the security.
SKIPPED
The connected
USB storage de-
vice contains
files embedded
with Windows
Media
ä
DRM 9/
10.
Play an audio file
not embedded
with Windows
Media DRM 9/10.
PROTECT
All the files in
the USB storage
device are em-
bedded with
Windows Media
DRM 9/10.
Transfer audio
files not em-
bedded with
Windows Media
DRM 9/10 to the
USB storage de-
vice and connect.
English
Additional information
17
Appendix
Additional information
En
