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Residential
Dehumidifier
Pinnacle Products International, Inc. Residential Dehumidifier Owners’ Manual
Page 7
Troubleshooting Guide
Problem
Possible Cause
Corrective Action
Dehumidifier
does not operate
1.
No power
Inspect Power Cord for damage. Be sure dehumidifier is
plugged in and turned on.
2.
Water Bucket is full
(‘
P2
’) or is not installed
correctly
Remove Water Tank (as shown in Figure 5 below) and
empty Water Tank. ‘
P2
’ will display in Control Panel.
Be sure Water Tank has been replaced in the unit cor-
rectly or unit will not operate..
3.
Unit is restarting
When the unit has been re-started there will be a 2
minute delay.
4.
Defrost mode (‘
P1
’)
The unit will automatically restart after defrosting is com-
pleted. ‘
P1
’ will display in Control Panel.
5.
Room humidity level is
lower than unit setting
Press the
Humidity - Button
to lower the humidity set-
ting below room humidity level (See Page 4).
Decreased
Performance
1.
Blocked Air Filter
Wash Air Filter.
2.
Room windows and
doors are open
Close windows and doors.
3.
Obstacles in air flow
Remove obstacles from air inlet and air outlet.
4.
Room temperature is too
low
Unit will operate efficiently when room temperature is
between 40°F (5°C) and 95°F (35°C)
Control Panel
shows ‘E1’
1.
Humidity Sensor is off or
not working properly.
Turn the unit off, unplug and contact Customer Service.
Control Panel
shows ‘E2’
1.
Humidity Sensor is off or
not working properly.
Turn the unit off, unplug and contact Customer Service.
Pinnacle Products International, Inc.
reserves the right to make any changes in materials,
specifications, prices or design without notice.
Pinnacle Products International, Inc.
may also
discontinue items at any time.
Specifications subject to change without notice
Figure 5: Emptying the Water Tank
