9 Customer Service
H-845 Hexapod System
MS222E
Version: 2.1.1
57
For inquiries and orders, contact your PI sales engineer or send us an email
(mailto:[email protected]).
If you have questions concerning your system, have the following information
ready:
−
Product and serial numbers of all products in the system
−
Firmware version of the controller (if available)
−
Version of the driver or the software (if available)
−
Operating system on the PC (if available)
If possible: Take photographs or make videos of your system that can be sent to
our customer service department if requested.
The latest versions of the user manuals are available for download (p. 3) on our
website.
9
Customer Service