
16
Troubleshooting
16.1
No images can be acquired
If no images can be acquired then the cause could be one of the following:
1.
Camera is not triggered: see Section 16.1.1
First proceed with the above list in numerical order. If still no images can be acquired go back
to step 2. If the problem persists then write an e-mail to Photonfocus support
([email protected]).
16.1.1
No acquisition due to no triggers
Set the camera to the free-running trigger mode (
see
Section C.1.1).
If no images can be acquired in free-running mode then triggering is not the main cause of the
acquisition problem.
If images can be acquired in free-running mode but not in your chosen trigger mode then
check the trigger configuration (see Section C.1.3 and Section C.1.4), or the electrical
connection of the trigger signal (see also Section 14.6).
MAN093 08/2021 V1.1
119 of 143
Summary of Contents for MV4 Series
Page 8: ...CONTENTS 8 of 143 MAN093 08 2021 V1 1 ...
Page 12: ...1 Preface 12 of 143 MAN093 08 2021 V1 1 ...
Page 40: ...4 Image Acquisition 40 of 143 MAN093 08 2021 V1 1 ...
Page 42: ...5 Exposure Control 42 of 143 MAN093 08 2021 V1 1 ...
Page 52: ...6 Counter Timer 52 of 143 MAN093 08 2021 V1 1 ...
Page 64: ...10 Image Format Control 64 of 143 MAN093 08 2021 V1 1 ...
Page 66: ...11 Frame Rate 66 of 143 MAN093 08 2021 V1 1 ...
Page 82: ...12 Pixel Data Processing 82 of 143 MAN093 08 2021 V1 1 ...
Page 92: ...12 Pixel Data Processing 92 of 143 MAN093 08 2021 V1 1 ...
Page 96: ...13 Precautions 96 of 143 MAN093 08 2021 V1 1 ...
Page 120: ...16 Troubleshooting 120 of 143 MAN093 08 2021 V1 1 ...
Page 126: ...19 Support and Repair 126 of 143 MAN093 08 2021 V1 1 ...
Page 128: ...20 References 128 of 143 MAN093 08 2021 V1 1 ...