Phonak RemoteMic User Manual Download Page 38 | Manualshive

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Phonak RemoteMic User Manual Download Page 38

38

Most probable cause

Remedy

J

Complete the pairing as

described in Step 3

J

Wear ComPilot around the

neck and correctly secure

the neckloop

J

Ask your hearing care

professional to regroup your

ComPilot and the hearing

aids

J

Charging during use is

possible, although this

increases the charging time

by 30%

J

Only use chargers approved

by Phonak

I see a rapidly blinking blue status light on the RemoteMic

J

RemoteMic has never been

paired and is always in pairing

mode

Status lights are solid blue but I cannot hear the RemoteMic

J

ComPilot is out of the range

of the hearing aids

J

ComPilot is not correctly

programmed for your hearing

aids

The charging time is longer than usual

J

The device is being used

during charging

J

The charger is not providing

enough charging current

6. Troubleshooting

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Summary of Contents for RemoteMic

Page 1: ...Phonak RemoteMic User Guide...

Page 2: ...ng the RemoteMic on 12 Step 3 Pairing the RemoteMic with ComPilot 13 Step 4 Understanding the status light 16 4 Daily use of the RemoteMic 19 Step 5 Preparing the ComPilot 19 Step 6 Connecting the Rem...

Page 3: ...iple RemoteMic devices 30 5 5 Using the securing cord 31 5 6 Deleting all Bluetooth pairings 32 6 Troubleshooting 34 7 Important information 40 7 1 Hazard warnings 40 7 2 Product safety information 42...

Page 4: ...4 Contents R For detailed information on the ComPilot such as features status light explanations other input sources etc please refer to the ComPilot user guide which is supplied with each ComPilot...

Page 5: ...read the user instructions thoroughly in order to be able to benefit from all the possibilities your hearing aids can offer Pay special attention to the Important information section in chapter 7 If...

Page 6: ...wirelessly to your hearing aids via the Phonak streaming device The hearing aid microphones will automatically be attenuated while the RemoteMic signal is being received The level of attenuation is se...

Page 7: ...wn c Power switch d Charging input mini USB e Microphone opening f Status light g Securing cord eyelet h Retaining clip Accessories content may vary depending on country J Dual mini USB splitter 1 in...

Page 8: ...RemoteMic is based on Bluetooth technology other Bluetooth receivers may be compatible RemoteMic however is only optimized and tested for Phonak streaming devices The Bluetooth pairing code of the Re...

Page 9: ...The range may be reduced when the signal is obstructed by obstacles such as walls or the human body The best results can therefore be achieved when using the RemoteMic in the line of sight to the ComP...

Page 10: ...it charge for at least three hours even if the battery status light is not lit or turns green earlier To charge it 1 Take the Phonak power supply from the ComPilot 2 Plug the power supply into a power...

Page 11: ...Place the dual mini USB splitter between the power supply and the devices as shown below With ComPilot Both devices can be charged at the same time With TVLink The RemoteMic can be charged while the T...

Page 12: ...he direction of the charging input to turn the RemoteMic on Sleep mode If no streaming device such as ComPilot is detected for more than 30 minutes the RemoteMic will power down to save on its battery...

Page 13: ...omPilot in a set they are paired already and you may move on now to Step 4 R If you are not using ComPilot but rather another streaming device please follow the Bluetooth pairing procedure for that de...

Page 14: ...ng on This is indicated by a rapid blinking blue status light To manually start pairing mode 1 Switch the RemoteMic off 2 Press and hold the volume up button 3 Turn the RemoteMic on whilst still pushi...

Page 15: ...y occurs within a few seconds I The RemoteMic can be paired to a maximum of 4 streaming devices A fifth pairing will replace the first paired device I Two devices need to be paired only once They rema...

Page 16: ...llowing information Information during operation RemoteMic ComPilot audio status status Searching for paired Solid green device Streaming Solid blue Solid blue Pause mode Blink blue Blink blue Pairing...

Page 17: ...g off Red for 2 seconds Charging Solid red Fully charged while Solid green charger attached Low battery warning Additional red short blinks RemoteMic in sleep Status light is not mode or off lit at al...

Page 18: ...Getting started If the red low battery blinks J Battery level is 20 J Less than 1 5 hours are left for streaming J Consider charging the RemoteMic I The RemoteMic can also be charged whilst in operat...

Page 19: ...e ComPilot on 2 Always wear the ComPilot around the neck 3 Make sure both plugs are well connected in the neckloop sockets R For a more detailed explanation of the ComPilot please refer to the ComPilo...

Page 20: ...he ComPilot and RemoteMic are within 2 meters 6 ft range 2 Turn the RemoteMic on 3 The status light will turn green first 4 Wait until the status lights of both devices turn solid blue This may take u...

Page 21: ...in Step 3 Functional test Before using the system perform a quick functional test by gently tapping on the microphone opening You should clearly hear the tapping noise through your hearing aids I Lin...

Page 22: ...istance 2 Use the volume controls to set the RemoteMic volume to a comfortable volume level If your hearing aids pick up too much ambient noise carry out the following 2 steps to give the RemoteMic mo...

Page 23: ...evel of the hearing aid microphones whilst using the RemoteMic if you are not satisfied Step 8 Wearing the RemoteMic correctly 1 Gently press to open the clip 2 Ensure the RemoteMic is clipped securel...

Page 24: ...lts are achieved at 20 cm 8 J A distance of 50 cm 20 should not be exceeded I The greater the ambient noise the closer the RemoteMic should be positioned to the speaker s mouth I Do not use a neckloop...

Page 25: ...t paused J The streaming status lights will blink blue on both devices J Your hearing aids will switch back to the most recent hearing aid program J The hearing aid programs cannot be changed using th...

Page 26: ...he OFF position I In the OFF position the white marking can no longer be seen Switch the RemoteMic off when not in use I If the RemoteMic connection to a streaming device was lost for more than 30 min...

Page 27: ...ComPilot is paired and connected to your mobile phone you can still receive phone calls even when using RemoteMic In case of an incoming call ComPilot automatically stops transmitting the audio signal...

Page 28: ...be ended 5 2 RemoteMic and watching TV To ensure high quality audio in stereo sound from your TV we recommend using the dedicated Phonak TVLink S basestation for watching TV In cases where an analog...

Page 29: ...e of 20 m 60 ft Line of sight between your ComPilot and the RemoteMic is not required Interference in the environment due to walls the furniture or the human body may reduce the operating range If the...

Page 30: ...ay be necessary to switch the RemoteMic off and on again 5 4 Multiple RemoteMic devices It is not possible to stream audio from two RemoteMics to one ComPilot at the same time Two RemoteMics can be pa...

Page 31: ...31 I If a cellular phone is already connected to ComPilot only one RemoteMic can be supported 5 5 Using the securing cord For transportation purposes you can use the detachable securing cord as shown...

Page 32: ...Mic on while pushing the button 2 Release the button only after 10 seconds when the blue blinking light turns green Deleting the pairing of Bluetooth devices means you will not be able to connect to a...

Page 33: ...33...

Page 34: ...reat J An obstacle is preventing transmission 6 Troubleshooting Remedy J Make sure all devices RemoteMic streaming device hearing aids are turned on and fully operational J Briefly press the ComPilot...

Page 35: ...nutes after being turned on The volume during streaming is not suitable too low or too high J The volume levels are not set correctly J Do not exceed the maximum distance and adjust the device orienta...

Page 36: ...RemoteMic button to increase the volume of the RemoteMic J Make sure the RemoteMic is clipped firmly Clothing should not cover the RemoteMic J Please ask your hearing care professional to fine tune y...

Page 37: ...omPilot 8 If the internal memory is full the fifth will delete the first pairing J Pairing has never been carried out or has been deleted The status light does not turn solid blue J RemoteMic and ComP...

Page 38: ...e by 30 J Only use chargers approved by Phonak I see a rapidly blinking blue status light on the RemoteMic J RemoteMic has never been paired and is always in pairing mode Status lights are solid blue...

Page 39: ...39...

Page 40: ...er digitally coded transmission to communicate to your hearing aids Although unlikely interference with medical devices such as pacemakers is possible Therefore persons using medical devices such as p...

Page 41: ...only be connected if they have been tested in accordance with the corresponding IECXXXXX standards Only use accessories approved by Phonak AG The battery may only be replaced by authorized personnel...

Page 42: ...tion I Turn off the RemoteMic when not in use I Always plug in the ComPilot neckloop and wear it around the neck when transmitting signals to your hearing aids I Protect the device connectors plugs ch...

Page 43: ...eriences virtually no interference from other devices It should be noted however that when operating the system near computer equipment larger electronic installations or other strong electro magnetic...

Page 44: ...e RemoteMic is a Bluetooth 2 1 compliant device Its wireless transmission technology is not limited to but optimized for Phonak streaming devices such as the ComPilot and the iCom J The use of RemoteM...

Page 45: ...45...

Page 46: ...ional warranty Phonak offers a one year limited international warranty valid as of the date of purchase This limited warranty covers manufacturing and material defects The warranty only comes into for...

Page 47: ...om improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty...

Page 48: ...e address can be taken from the list on www phonak com worldwide locations Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the f...

Page 49: ...he instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful int...

Page 50: ...rolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other an...

Page 51: ...51...

Page 52: ...Terminal Equipment The numbers after the CE symbol are the numbers of the consulted certified bodies under the above mentioned directives This symbol indicates that it is important for the user to re...

Page 53: ...s or restrictions if used as intended unless otherwise noted in these user guides 0 to 55 Celsius and relative humidity of 95 non condensing Temperature 20 to 60 Celsius 4 to 140 Fahrenheit Humidity t...

Page 54: ...electronic waste or give your device to your hearing care professional for disposal Proper disposal protects the environment and health This product has an embedded non replaceable battery Do not att...

Page 55: ...Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Phonak is under license Other trademarks and trade names are those of their respective...

Page 56: ...G Laubisr tistrasse 28 CH 8712 St fa Switzerland EU Representative Phonak GmbH D 70736 Fellbach Oeffingen Germany www phonak com 029 0088 02 V1 00 2012 09 A W Printed in Switzerland Phonak AG All righ...

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