CU165
Troubleshooting
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8. Troubleshooting
8.1
CU165 / DewertOkin POWER SUPPLY
This chapter describes troubleshooting methods for fixing problems. If you experience an error that
is not listed in this table, please contact your supplier.
Only qualified specialists who have received electrician training should carry out troubleshooting
and repairs.
Problem
Possible cause
Solution
The drive, accessory
or control unit is not
functioning.
There is no mains supply voltage.
Connect the mains power.
Connect the connecting cable
between the CU165 and the
POWER SUPPLY PD22.
The drive, accessory or control unit
is defective.
Please contact your supplier or
sales agent.
Hand-held remote not paired.
Pair the hand-held remote.
The hand-held remote batteries are
empty.
Replace the batteries.
The drive is suddenly
not capable of
movement.
The overheating protection or sys-
tem protection has been triggered.
Remove the overload (change or
remove the load).
Allow the system to rest for 20 to
30 minutes with the mains power
unplugged.
If this does not resolve the prob-
lem, contact your supplier or dis-
tributor.
The unit's fuse may have been trig-
gered.
Please contact your supplier or
sales agent.
The hand-held remote batteries are
empty.
Replace the batteries.
Radio interference
Try to re-establish the wireless
connection.
There is no mains supply voltage.
Connect the mains power.
A cable has been disconnected (to
the mains power, vibration motors,
drives or accessory).
Check the cables and reinsert
them, if required.
