Maintenance and troubleshooting
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4.3
Cleaning the printhead and pressure roller
Figure 4-2
Cleaning the printhead line and pressure roller
During printing, dirt can collect on the printhead and reduce the print quality.
Dirt on the pressure roller can adversely affect the print image and interfere with media
transport.
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Switch off the device.
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Make sure that the print mechanism has cooled down.
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To lift the printhead, turn the green lever (3) counterclockwise.
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Remove the print media and the ink ribbon from the printer.
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Clean the printhead line (1) with a cotton bud that has been soaked with alcohol.
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Remove the deposits on the pressure roller (2) with a cloth that has been soaked with
pure alcohol.
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Let the printhead dry for 2 to 3 minutes.
WARNING: Risk of burns
The print mechanism can become hot during printing. Do not touch it during operation and
let it cool down before changing media or removing and adjusting components.
NOTE: Damage to the printhead
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Do not use sharp items (knives, screwdrivers etc.) to clean the printhead.
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The printhead has a protective layer at the top. Do not touch this protective layer with
your hand.
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