Philips TD6326 User Manual Download Page 59

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Maintenance and troubleshooting

Handset indicators

Green light

Flashing

Indicates an incoming call.

Briefly flashing

Indicates one or more messages
on the answerphone Zenia 6626.

Base station indicators

Red light

Off

Indicates answer phone is off.

Indicates answer phone is on.

Flashing

Indicates new messages.

Flashing rapidly

Indicates maximum recording
capacity (30 minutes) has been
reached or a recording session is
in progress.

Green light

Off

Indicates base station is not
plugged in.

Indicates base station is plugged
in.

Flashing

Indicates base is busy.

Character table

Keys

Digits

Letters

1x press

Space

2x press

3x press

4x press

’

(

5x press

)

6x press

[

7x press

]

8x press

9x press

;

10x press

...

11x press

prelim-zenia.book Page 56 Mardi, 20. juin 2000 10:31 10

Summary of Contents for TD6326

Page 1: ......

Page 2: ...le repairs or product modifications and alterations have been executed by unauthorised service organisations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national techn...

Page 3: ...4 Direct dial keys p 43 3 5 Registration mode p 43 4 1 Answer mode p 44 4 2 Record memo p 44 4 3 Personal OGM p 45 4 4 Record ringer p 45 4 5 Rings before answer p 46 4 6 Voice prompts p 46 4 7 Record quality p 46 4 8 Remote control p 46 List of outgoing calls redial 6 1 Call barring p 49 6 2 Prefixes p 49 6 3 Pin code protection p 49 6 4 Change Pin code p 50 Options Add Change Voice dial Delete O...

Page 4: ...the to direct dial keys 13 Dialling an emergency number using the key 13 Making a call from the Zenia Voice 6626 base station 14 Answering a call from the handset 14 Redial list 15 Purpose 15 Viewing the redial list 15 Deleting an entry 16 Storing an entry 17 Answering a call from the base station 6326 and Voice 6626 18 Adjusting handset or base station volume during a call 18 Switching on loudspe...

Page 5: ...9 Answering an internal call 30 Starting a conference call 30 Selecting the room monitor Babysit mode 30 USING THE ANSWER PHONE ZENIA VOICE 6626 ONLY 31 Using the answer phone from the handset 31 Switching the answer phone on or off 31 Screening and intercepting incoming calls 32 Listening to messages received 32 Deleting a message received 33 Using the answer phone from the base station 33 Switch...

Page 6: ... 41 Base settings 42 3 1 Selecting the ringer type base station 42 3 2 Adjusting the ringer volume base station 42 3 3 Setting date and time 42 3 4 Storing direct dial keys 6326 base station only 43 3 5 Putting the base station into registration mode 43 Answer phone settings Zenia Voice 6626 44 4 1 Selecting the answer mode 44 4 2 Recording a memo local message 44 4 3 Recording a personal OGM 45 4...

Page 7: ... to the base station RC code 50 Renaming a handset 50 Cancelling the registration of a handset to the base station 50 List of network services 51 MAINTENANCE AND TROUBLESHOOTING 52 Base station problems 52 Zenia 6326 and Zenia Voice 6626 base stations 52 Zenia 6326 base station 52 Zenia Voice 6626 base station 52 Zenia 6626 base station continued 53 Problems with the handset 54 Maintenance 55 Hand...

Page 8: ...eys and answer phone controls With a view to improving products and services Philips reserves the right to modify the specifications mentioned in this publication at any time and without notice Copyright Philips 2000 All rights reserved Internal call key Volume control keys External call key Volume control keys External call key Internal call key to keys direct dial keys Memo record key prelim zen...

Page 9: ...you to scroll through lists and menus to move around so that you can insert a character when entering a number or a name When pressed for 2 seconds locks or unlocks keypad Allows you to use keypad shortcuts for the configuration menu KEYS 6326 BASE STATION DESCRIPTION Internal call key to Direct dial keys Emergency dial number KEYS 6626 BASE STATION DESCRIPTION Makes accepts or finishes a call Int...

Page 10: ...g Displayed Silent mode is on Displayed Flashing Handset loudspeaker is on Base station loudspeaker is on A Displayed Not displayed Link with base station is ok Handset is not registered to any base station Handset is out of reach of base station Displayed The current entry is at the beginning of the list Displayed The current entry is in the middle of the list Displayed The current entry is at th...

Page 11: ...vice and easy to reach This device is not meant to operate in case of power failure In order to call emergency services please make sure that you always have access to a telephone not requiring power supply If a power cut occurs while in a call the telephone hangs up automatically and date and time may need resetting Telephone connection Electric voltage of the telephone network corresponds to TNV...

Page 12: ...t on a level surface Plug the power cable into the charging unit Place the charging unit on a level surface Plug the power cable into a wall socket Place the telephone handset on the charging unit Only use the power cable supplied with the device Wall mounting the charging unit Drill two holes into the wall with vertical spacing of 65 mm and insert the screws Plug the power cable into the charging...

Page 13: ...m charging capacity While the batteries are being charged the charge indicator flashes and shows the following symbols in sequence When the symbol is displayed the batteries are fully charged The charging status indicator is only relevant after the first charging cycle has been completed After a complete discharge of the batteries the symbol only appears after a few minutes of charge If the symbol...

Page 14: ...wing menus are at your disposal SHARED Shared phonebook PRV PHONEBK Handset phonebook INTERCOM Internal list SERVICES List of services SETTINGS Configuration CALL LOG List of incoming calls REDIAL List of outgoing calls The selected menu is displayed on the last line of the screen To view one of these menus press the key the initial screen of the selected menu is displayed To go back to standby mo...

Page 15: ... seconds the duration of the call will be displayed Use the key to put an external line on hold see Putting an incoming call on hold page 19 To hang up press the key again The display shows the message END OF CALL the total duration of the call To find out about the total duration of your calls press the key Within 4 seconds the handset reverts to standby mode You can also press the key to answer ...

Page 16: ...station amplifies the sound You can adjust the loudspeaker volume with the increase or decrease keys To hang up press the key again The green light stops flashing Dialling an emergency number using the key First of all the emergency number must have been entered using the telephone handset see 3 4 Storing direct dial keys 6326 base station only page 43 Press the key The emergency number is dialled...

Page 17: ...oming call is received the handset rings The green light and the t symbol flash You can stop the handset from ringing without answering the call by pressing the key Your base station will continue ringing and the symbol appears If the network supplies the caller s number it appears on the screen Also the name is shown if it is stored in one of the phonebooks To answer the call press the key The t ...

Page 18: ...utgoing calls when in standby mode or during an external call From standby mode press the scroll keys to go to the REDIAL menu Redial list The indication REDIAL appears on the last line of the display Validate by pressing the key The first entry in the redial list appears on the screen To scroll through the list press the scroll keys and as many times as required You can directly dial the telephon...

Page 19: ...yed Press the key Using the scroll keys and select the Delete option to delete the currently displayed entry The selected option is displayed Validate by pressing the key A validation beep is heard and the Deleted prompt is displayed The current entry is deleted and the next one is displayed 10 MAY 10 50 Philips 1 REDIAL REDIAL LIST 06543210 OPTIONS REDIAL LIST Delete SELECT REDIAL LIST Deleted pr...

Page 20: ...priate key once or several times see Character table page 56 Use the key to delete the character in front of the cursor Press the key to confirm the new name The handset prompts you to select the phonebook where you wish to store the telephone number Select the phonebook using the scroll keys or shared or private phonebook The selected phonebook is displayed on the second line of the display Press...

Page 21: ...ng the handset key once When the call is over the volume goes back to Normal level default setting You can also adjust the initial Normal volume default setting see 1 1 Earpiece volume page 38 2 From base station During a call or listening to messages you can adjust the loudspeaker volume by pressing the increase or decrease key Each time you press one of these keys you select one of three availab...

Page 22: ...ll press the key again 2 From base station Press the key to put the current call on hold To switch back to the call press the key again Recording a conversation from the Zenia Voice 6626 handset only Select the Record option using the scroll keys and Press the key The conversation is recorded for a maximum of 2 minutes If you want to stop recording press the key again To listen to the recorded con...

Page 23: ...he list you can view a new call call back your callers directly from the list delete one or more numbers identify callers who have left a message on the answer phone Zenia Voice 6626 listen to messages left by callers Zenia Voice 6626 store a telephone number in the shared or private phonebook Viewing the list of unanswered calls The handset light is flashing to indicate that a new unanswered call...

Page 24: ...g call received is displayed Scroll through the list by pressing the scroll keys and as many times as required The entry to be deleted is displayed Press the key Using the scroll keys and select the Delete option Confirm by pressing the key A confirmation beep is heard and the Deleted prompt is displayed The current entry is deleted and the next one is displayed If there are no more messages in th...

Page 25: ...key once or several times see Character table page 56 Use the key to delete the character in front of the cursor Press the key to confirm the new name The handset prompts you to select the phonebook where you wish to store the telephone number Select the phonebook using the scroll keys or shared or private phonebook The selected phonebook is displayed on the second line of the display Press the ke...

Page 26: ...igits you wish to store Confirm the new number by pressing the key Press the key in order to insert a pause between digits Press the key to insert a call rerouting function Use the keypad to enter a new name maximum 14 characters Depending on the character to be entered press the appropriate key once or several times see Character table page 56 Use the key to delete the character in front of the c...

Page 27: ... Making a call Having looked up a person in the phonebook the corresponding name and telephone number are displayed on the screen Press the key to dial the telephone number directly Deleting an entry from a phonebook Having selected the entry to be deleted from the phonebook the name and telephone number are displayed Confirm by pressing the key Select the Delete option using the scroll keys and C...

Page 28: ...saying a name In order to allow several people to use the voice dial system the number must be copied into the shared phonebook In order to have the best voice dial it is better to record it in a quiet environment Recording voice dial From standby mode go to the shared phonebook Search for the person whom you wish to associate a voice dial Press the key Using the scroll keys and choose the Voice d...

Page 29: ...by mode press the key for 2 seconds Like for the voice dial recording clearly say the name corresponding to the number to be dialled in a quiet environment The corresponding entry in the shared phonebook is displayed The current operation can be cancelled by pressing the key If the handset does not recognise the voice dial the error message Not recognised is displayed and the system suggests that ...

Page 30: ...l key select the Delete tag function Press the key to delete the voice dial The confirmation prompt Deleted is displayed PROBLEM CAUSE Background noise There is too much backgroung noise during the voice dial recording Too long The voice dial is too long or you spoke too late Too short The voice dial is too short or you spoke too early Too similar There is not difference enough between this voice ...

Page 31: ...e press the scroll keys and as many times as required Select INTERCOM Press the key Press the scroll keys and as many times as required to select the base station or handsets you wish to call Press the key to call or the base station or handsets From the base station You can call a handset registered to your base station Press the key Then press one of the keys to 6326 base station or to 6626 base...

Page 32: ...corresponding handset starts ringing You can switch back to the external call by pressing the key once more During a call pressing the key for at least 2 seconds puts the call on hold and makes to all available handsets ring Press the key to transfer the call From the handset While you are talking to an external caller you can transfer the call to another handset or to the base station Press the s...

Page 33: ... another handset Internally call the other handset with which you wish to share the call see Transferring an external call to another handset page 29 When the person has answered select the CONF CALL option using the and keys then confirm by pressing the key The external line is connected simultaneously to both handsets Selecting the room monitor Babysit mode On a handset placed in the room to be ...

Page 34: ...messages received When the recording memory is full the red light on the base station flashes rapidly and an error beep is heard The red light stops flashing when at least one message has been deleted Using the answer phone from the handset From the handset you can switch the answer phone on or off screen and intercept calls listen to messages including memos delete a message received Switching th...

Page 35: ...ymbol on the screen flashes Press the key The call log is automatically displayed and the details of the caller who left the oldest message appears Caller identification is subject to network selection A voice message indicates the date and time of the call The answer phone starts to play the oldest message followed by any subsequent message You can repeat the last message by pressing the scroll k...

Page 36: ...g memos delete a message received record a personal OGM record a memo Switching the answer phone on or off Press the key to switch the answer phone on The red light illuminates If you want to switch the answer phone off press the key The red light goes out Screening and intercepting incoming calls You can listen to the message before deciding to answer the call by the base station loudspeaker You ...

Page 37: ...the key Deleting a message When the answer phone is playing a message you wish to delete press A validation beep is issued confirming that the message has been deleted Deleting all messages The answer phone is in standby mode and the red light is on Press the key for at least 2 seconds to delete all messages received A validation beep is issued confirming that all messages have been deleted Record...

Page 38: ...ecurity code printed underneath the base station RC code Press the telephone key then hang up Your answer phone is switched on and ready to receive calls If you have changed your security code see 6 4 Changing the Pin code page 50 Checking messages remotely You can check your calls remotely from any ordinary telephone Dial your telephone number then while the personal OGM is being played press the...

Page 39: ...for your telephone Only one setting per function can be active at a time Settings From standby mode go to SETTINGS by pressing the scroll keys and as many times as required Confirm by pressing the key The first sub menu appears in the middle of the display Select the desired menu using the scroll keys and The selected sub menu appears in the middle of the display For certain menus the system will ...

Page 40: ...e number that appears in front of the sub menu function or setting will enable you to access the desired function more quickly From standby mode press the key Enter the short cut corresponding to the sub menu function or setting of your choice The keypad shortcut is displayed on the second line of the screen Press the key to confirm the selection The window corresponding to the selected menu funct...

Page 41: ...Settings Selection 1 Handset sounds 1 1 Earpiece volume 1 1 1 1 1 2 1 1 3 Low Medium High 1 2 Loudspeaker volume 1 2 1 1 2 2 1 2 3 Low Medium High 1 3 Headset volume 1 3 1 1 3 2 1 3 3 Low Medium High 1 4 Ringer type 1 4 1 1 4 2 1 4 3 1 4 4 1 4 5 1 4 6 Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Melody 6 1 5 Ringer volume 1 5 1 1 5 2 1 5 3 1 5 4 1 5 5 Silent Low Medium High Progressive 1 6 Key ton...

Page 42: ...SETTINGS menu then to the Handset sounds sub menu and select Earpiece tone Select the desired tone setting from the three options available 1 8 Loudspeaker tone Go to the SETTINGS menu then to the Handset sounds sub menu and select Loudspeaker tone Select the desired tone setting from the three options available 1 9 Headset tone Go to the SETTINGS menu then to the Handset sounds sub menu and selec...

Page 43: ...o to the SETTINGS menu then to the Handset settings sub menu and select Black light in order to switch this function on or off 2 3 Display contrast Go to the SETTINGS menu then to the Handset settings sub menu and select Display contrast Select the desired contrast from the three options available Sub menu Functions Shortcuts Settings Selection 2 Handset settings 2 1 Language 2 1 1 2 1 2 2 1 3 Eng...

Page 44: ...Babysit mode page 30 2 6 Selecting the base station Although a handset can be subscribed to up to 4 base stations it can only operate on one base station at a time To simplify the base station selection rename your handset default is Philips see Renaming a handset page 50 Go to the SETTINGS menu then to the Handset settings sub menu and select Select base in order to activate the base station of y...

Page 45: ...ive options available 3 3 Setting date and time Go to the SETTINGS menu then to the System settings sub menu and select Set date time The handset prompts you to enter the date and time Enter the eight digits of the date and the four digits of the time they will be displayed Confirm by pressing the key A confirmation beep is heared and the message Stored is displayed Sub menu Functions Shortcuts Se...

Page 46: ...he message Stored is displayed To call from the base station refer to the paragraph Making a call from the Zenia Voice 6326 base station page 13 3 5 Putting the base station into registration mode A Pin code is already assigned for registration however you may change this On an already registered handset go to the SETTINGS menu then to the System settings sub menu and select Registration mode The ...

Page 47: ...menu then to the Answer sub menu and select Record memo Press the key then say your message Press the key again in order to confirm the message A confirmation beep is heard the message Stored is displayed Your memo will be played back together with other messages received Sub menu Functions Shortcuts Settings Selection 4 Answer phone 4 1 Answer mode 4 1 1 4 1 2 4 1 3 Off Answer only Answer and rec...

Page 48: ...ey again to record your personal ringer The message Recording is displayed Record your personal ringer Press the key at the end of the ringer The system plays your personal ringer You interrupt the recording procedure by pressing the key The confirmation prompt Stored is displayed The personal ringer is recorded and activated The handset reverts to standby mode To activate this ringer during an in...

Page 49: ...r using the system Go to the SETTINGS menu then to the Answer phone sub menu and select Voice Select the option of your choice from the four possibilities available 4 7 Record quality With this setting you can specify the record quality for your messages Go to the SETTINGS menu then to the Answer sub menu and select Record quality Select the option of your choice from the three possibilities avail...

Page 50: ...g the operator type Your telephone has been configured for use as defined with the telephone operator Type 1 for whom the telephone has been approved However if you have subscribed to another operator the number of your callers may not be displayed correctly In this case you have 4 other settings to choose from However if the problem remains please contact our Customer Service Sub menu Function Sh...

Page 51: ...sic on hold on off Go to the SETTINGS menu then to the Line settings sub menu and select Music on hold in order to activate or deactivate this function 5 8 Inserting a pause between digits If this function is on a pause can be integrated automatically after the first digit of the number Go to the SETTINGS menu then to the Line settings sub menu and select Pause insertion 5 9 Automatically insertin...

Page 52: ...ble 6 2 Setting forbidden prefixes With this function you can define 3 prefixes of maximum 8 digits e g 00 for international calls Numbers starting with these prefixes will not be dialled 6 3 Activating deactivating Pin code protection If this function is activated you must enter your PIN to open the security sub menus Go to the SETTINGS menu then to the Security sub menu and select Pin code prote...

Page 53: ... handsets registered to the base station RC code This list indicates the name and number of each handset and base station Renaming a handset With this function you can rename your handset e g ROOM1 KITCHEN Go to the INTERCOM menu and select the handset to be renamed from the list using the scroll keys and Press the key to confirm your choice Rename is displayed confirm by pressing the key Press th...

Page 54: ...system to your needs you can modify delete or add services up to 15 Each service consists of a name up to 14 characters and a number up to 26 digits The list of services is managed like a phonebook If you require additional information on handling lists please refer to the paragraph Private and shared phonebooks page 23 prelim zenia book Page 51 Mardi 20 juin 2000 10 31 10 ...

Page 55: ... answer when you try to make an internal call The handset you are calling is already on external call or it is out of range of the base station Wait for the handset to be available again and retry PROBLEM CAUSE SOLUTION You cannot dial a number with one of the direct dial keys No number has been stored for this key Store a number for this key see 3 4 Storing direct dial keys 6326 base station only...

Page 56: ... not switched on answer and record mode Switch answer and record mode on see 4 1 Selecting the answer mode page 44 Zenia 6626 The answer phone has stopped automatically Answer phone memory is full Delete messages to free sufficient memory The red light is flashing rapidly The answer phone s maximum memory has been reached Delete messages to free sufficient memory A power failure has occurred Reset...

Page 57: ...g unit no beep is heard The charging unit is not properly connected to the electricity socket Check the connection between charging unit and electricity socket Charging contacts are dirty Clean them with a clean and dry cloth Key tones are deactivated Refer to 1 6 Switching key tones on off page 39 Batteries remain low although the handset has charged for 12 hours The charging unit is not properly...

Page 58: ...dry non fluffy cloth PROBLEM CAUSE SOLUTION An error beep is heard during a call Base station not ready Retry when the other handset has left the menu The handset you are calling is already on a call or out of range of the base station Wait until the handset is available and retry The handset batteries are low the call may be interrupted Charge batteries see Charging and discharging batteries page...

Page 59: ...g capacity 30 minutes has been reached or a recording session is in progress Green light Off Indicates base station is not plugged in On Indicates base station is plugged in Flashing Indicates base is busy Character table Keys 0 1 2 3 4 5 6 7 8 9 Digits 0 1 2 3 4 5 6 7 8 9 Letters 1x press Space A D G J M P T W 2x press 0 _ B E H K N Q U X 3x press 1 C F I L O R V Y 4x press 2 3 4 5 6 S 8 Z 5x pre...

Page 60: ...1 storing 22 viewing 20 Cancelling handset registration 50 Changing the Pin code 50 Character entry 23 table 56 Checking messages 35 CLI ringer 39 Conference function 30 Contrast 40 D Date 42 Deleting a voice dial 27 Deleting an entry from call log 21 from phonebook 24 Display base station 5 Displaying total cost and time 48 E Earpiece tone 39 Emergency number 6326 base station dialling 13 storing...

Page 61: ...uration 36 Mode answer 44 dial 47 standby 11 Modifying number of rings 46 phonebook entry 25 Pin code 50 N Network type 47 O Operator type 47 Overview base station 5 handset 7 keys 6 P Pause between digits 48 Personal notes 57 Personal OGM 34 45 Phonebooks deleting an entry 24 making a call 24 modifying an entry 25 viewing 24 Pin code protection 49 Power connection 8 Putting on hold 19 Q Quality r...

Page 62: ...39 Settings answer phone 44 handset sounds 38 line 47 security 49 system 42 Storing direct dial keys 43 telephone data 23 Storing an entry from redial list 17 of incoming calls 22 Switching key tones on off 39 Switching music on hold on off 48 Switching on loudspeakers 18 Switching the answer phone on off from base station 33 from handset 31 remote control 35 System configuration 36 T Telephone co...

Page 63: ...answerphone is not switched on wait for the dial tone after 9 rings 1 2 3 Remote control using a tone telephone Dial your telephone number After listening to the outgoing message press the key then enter your code 4 digits During message playback Dial Stop message playback 8 Erase message 6 Replay current message 1 Replay previous message 1 1 Play next message 3 the answerphone is not switched on ...

Page 64: ...cord a local message 4 2 and speak Stop recording 8 4 Remote control Cont using a tone telephone You have just checked your answerphone After listening to your messages you have 20 seconds to Dial Start message playback 2 Check outgoing message 5 Switch off answerphone 9 Switch on answerphone 7 Record an outgoing message 4 5 and speak Record a local message 4 2 and speak Stop recording 8 4 Remote ...

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Philips TD6326, User Manual

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