Troubleshooting
Philips Sonicare DailyClean 2100
My Philips Sonicare Toothbrush vibration is less powerful than
before
Is your Philips Sonicare toothbrush vibrating weakly or less powerfully than before? You can
view these possible causes and solutions to try and solve this issue yourself.
The easy-start feature is activated
Some models come with the easy-start feature activated. The easy-start feature enables you to
increase the vibrations over time to get used to electric brushing. Disable the easy start feature
to increase the vibrations. You can find detailed instructions in the user manual that came with
your Philips Sonicare toothbrush to deactivate the easy-start feature.
The battery is almost empty
The operational time for a fully charged toothbrush is generally between 2-3 weeks, based on
2, 2-minute brushing sessions per day. The vibrations of your Philips Sonicare toothbrush
weaken as the battery runs out. Fully charge your toothbrush to increase the vibrations. It can
take up to 24 hours to fully charge your Philips Sonicare toothbrush. Be sure to use the original
charger that came with your toothbrush. Some Philips Sonicare toothbrushes come with
different types of charger. They are not interchangeable.
If you have a toothbrush with replaceable batteries, (no charger), it's time to replace the
batteries.
The brush head is worn
Older brush heads can seem less effective or powerful while brushing. We recommend that you
replace your brush head after 3 months of use.
You can purchase a replacement brush head by visiting the
