Philips S221C3ANW/00 User Manual Download Page 1

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EN User manual

Customer care and warranty

Troubleshooting & FAQs

S221C3

Summary of Contents for S221C3ANW/00

Page 1: ...www philips com welcome EN User manual 1 Customer care and warranty 31 Troubleshooting FAQs 37 S221C3 ...

Page 2: ... 3 Detach the hinge forVESA 8 2 4 SMART All in One Operation 10 3 Image Optimization 15 3 1 SmartImage 15 4 Technical Specifications 17 4 1 Resolution Preset PC Modes 19 5 Power Management 20 6 Regulatory Information 21 7 Customer care and warranty 31 7 1 Philips Flat Panel Monitors Pixel Defect Policy 31 7 2 Customer Care Warranty 34 8 Troubleshooting FAQs 37 8 1 Troubleshooting 37 8 2 General FA...

Page 3: ...er s authority to operate the equipment 2 Shielded interface cables and AC power cord if any must be used in order to comply with the emission limits 3 The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment It is the responsibilities of the user to correct such interference WARNING To prevent fire or shock hazard do not expose the...

Page 4: ...r adapter Output 19V DC which have UL CSA listed licensed only for monitor with power adapter Model ADPC1965 Manufacturer TPV ELECTRONICS FUJIAN CO LTD Model ADS 65LSI 19 1 19065G Manufacturer SHENZHZEN HONOR ELECTRONIC CO LTD 1 2 Cleaning Clean the cabinet regularly with cloth You can use soft detergent to wipe out the stain instead of strong detergent which will cauterize the product cabinet Whe...

Page 5: ... our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activ...

Page 6: ...y clean it with a soft cloth Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution Never use strong solvents such as thinner benzene or abrasive cleaners since these will damage the cabinet As a safety precaution always unplug the SMART All in One before cleaning it Do not scratch the screen with hard things it may cause permanent damage Don t leak liquid into...

Page 7: ...our PC or AV device to SMART All in One 2 Connect power cord to SMART All in One firmly and press the power button on 3 The SMART All in One turns on and enters the previous source input selected 4 Press the input button to select VGA or HDMI source Connect to either WiFi or Ethernet for SMART All in One input 1 Connect RJ 45 LAN cable to your LAN port for wired connection 2 Connect power cord to ...

Page 8: ... adjust the angle It is recommended to stabilize with a fixed point in order to lock the stand if the tilted angle is equal to or over 12 Do not adjust the tilt angle less than 12 The monitor may fall caused by instability For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces 2 ...

Page 9: ...lection 9 1 0 Megapixel Webcam 10 Webcam activity light 11 Microphone Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips SMART All in One It allows user to adjust screen performance or to select functions of the monitor directly through an on screen instruction window To enter OSD menu 1 Press the hotkey on the front bezel 2 Press b...

Page 10: ...t Information Wide Screen 4 3 0 100 0 100 On Off On Off Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 On Off 0 100 On Off Audio In HDMI In 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 0 100 0 100 0 100 On Off On Off Yes No Resolution notification This monitor is designed for optimal performance at its native resolution ...

Page 11: ...9 2 Setting up the monitor Note This monitor accepts a 75mm x 75mmVESA Compliant mounting interface 75mm 75mm ...

Page 12: ... are not bundled 2 4 1 Home screen The Home screen is composed of five screen panels By left clicked and dragging your USB mouse you can move left or right across the central Home screen and look for more widgets shortcuts or other items located on each screen panel You can also add shortcuts widgets or change the desktop wallpaper on each screen panel 1 3 2 4 5 6 7 No Icon Descriptions 1 Short cu...

Page 13: ...emove the item from the Home Screen Change the wallpaper 1 Make a long left click click and hold on an empty space on the Home Screen 2 A Choose wallpaper from configuration screen will appear 3 Click one of the wallpaper sources among Gallery Live Wallpapers Select or Wallpapers 4 In the selected wallpaper source screen select one and click Set wallpaper to change the wallpaper Or right click to ...

Page 14: ... 2 Type a keyword or text in the URL box As you type the search results that fully or partially match the text being typed appear 3 Scroll the listed search results and clcik the desired result 4 The matching application or the browser with matching web links opens 5 Click the desired link if you want to view a web page ...

Page 15: ... 4 APPS Gallery 1 Click on the icon in the system bar to enter the APPS gallery screen 2 Click on the application icon to open it 3 Click on the icon to return to the Home Screen or click on the icon to return to the previous screen ...

Page 16: ...n One Storage Display the storage information Apps Manage the Apps installed PERSONAL Location access Access to my location and LOCATION SOURCES Security Disable and set the safety security function Language input Select and set the language option Backup reset Recover to the factory default settings ACCOUNTS Add account ADD an account Corporate Email Google SYSTEM Date time Set up the system date...

Page 17: ...emain on screen for 5 seconds or you can also press button to confirm 4 When SmartImage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable select Off for the SmartImage There are seven modes to select Text Office Photo Movie Game Economy and Off Text Helps improve reading of text based application like PDF ebooks By using a special algorithm which increases the co...

Page 18: ...on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers Economy Under this profile brightness contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption Off No optimization by SmartImage ...

Page 19: ...ore ARM based Amlogic 1 5GHz Sound Built in Audio 2 0W x 2 Video Audio Playback Video Format MPEG4 H 264 WMV Audio Format MPEG1 MPEG2 MP3 WMA WAV OggVorbis AAC Photo Format JPEG BMP PNG GIF Storage Media Bulit in memory capacity 1GB DDR3 8GB EMMC Flash External memory expansion Optional external SDHC card or USB flash drive upto 64GB Connectivity Preloaded Applications Google Play Youtube Browser ...

Page 20: ...22 77W typ 43 56W max Monitor Standby Mode 0 65W typ Android Standby Mode 6 3W typ Off Mode 0 3W typ Power LED Indicator Operation White Standby mode White blinking Power Supply Input 100 240VAC 50 60Hz Output DC 19V Dimensions Product with Stand 524 W x 373 H x 78 D mm Product with Packaging 580 W x 446 H x 137 D mm Weight Product with Stand 3 51KG Product with Packaging 5 02KG Operating conditio...

Page 21: ...47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality...

Page 22: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 22 77W typ 43 56W max White Sleep OFF No No 0 3 W typ White blink Switch Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920x1080 Contrast 50 Brigh...

Page 23: ...me Product Take Back Minimum one year product warranty Minimum three year availability of spare parts Product takeback Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic User centered design Visual ergonomics in products with a display Adjustability for user comfort displays headsets Acoustic performance protection against sound spikes headsets...

Page 24: ...uct is in conformity with the following standards EN60950 1 2006 A11 2009 A1 20 10 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Vol...

Page 25: ...ed by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not expose this appliance to rain or excessive moisture THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OFTHE CANADIAN I...

Page 26: ...nt N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA CAN ICES 3 B NMB 3 B EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection ...

Page 27: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 28: ...Electronic Information Products or commonly referred to as China RoHS All products produced and sold for China market have to meet China RoHS request 中国电子信息产品污染控制标识要求中国 RoHS 法规标示要求产品中有毒有害物质或元素的名称及含量部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 Cr6 多溴联苯 PBB 多溴二苯醚 PBDE 外壳 O O O O O O 液晶显示屏灯管 X O O O O O 电路板组件 X O O O O O 电源适配线 X O O O O O 电源线连接线 X O O O O O 电路板组件包括印刷电路板及其构成的零部件如电阻电容集成电路连接器等 O 表示该有毒有害...

Page 29: ...s Harmonized EN covering essential requirements under article 3 2 of the R TTE Directive EN 301 893 For 802 11a Broadband Radio Access Networks BRAN 5 GHz high performance RLAN Harmonized EN covering essential requirements of article 3 2 of the R TTE Directive EN 301 489 17 Electromagnetic compatibility and Radio spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment a...

Page 30: ...uld void the user s authority to operate this equipment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Operations in the 5GHz products are restricted to indoor usage only Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and o...

Page 31: ...s Mexico COFETEL aviso La operación de este equipo está sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada BRAZIL ANATEL RF STATEMENT Per Article 6 of Resolution 506 equipment of restricted radiation must carry ...

Page 32: ...及び特定小電力無線局並びにアマチュア無線局が運用されていないことを確認して下さい２万一この機器から移動体識別用の構内無線局に対して有害な電波干渉の事例が発生した場合には速やかに使用周波数を変更するか又は電波の発射を停止した上下記連絡先にご連絡頂き混信回避のための処置等例えばパーティションの設置などについてご相談して下さい３その他この機器から移動体識別用の特定小電力無線局あるいはアマチュア無線局に対して有害な電波干渉の事例が発生した場合など何かお困りのことが起きたときは次の連絡先へお問い合わせ下さいこの装置はクラスB 情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをして下さいＶＣＣＩＢ...

Page 33: ... be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are li...

Page 34: ...30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or off That is a dark dot is a sub pixel that stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be...

Page 35: ...cts of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 3 ISO9241 307 i...

Page 36: ... Mainteq 33 082161 1658 0 09 Mon to Fri 9am 6pm Germany RTS 49 01803 386 853 0 09 Mon to Fri 9am 6pm Greece Alman 30 00800 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 ...

Page 37: ...371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 530 08 24 The Republic of Belarus N A ServiceBy 375 ...

Page 38: ... 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 08 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 08 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun Thu 08...

Page 39: ...r to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not...

Page 40: ...ned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power ...

Page 41: ...to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects When handling the monitor make sure that there is no pressure or force applied to the panel surface side This may affect your warranty conditions Q7 How should I clean the...

Page 42: ...een switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your SMART All in One will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and ...

Page 43: ...nally it is also equipped with a standardVGA HDMI connector This enables it to also operate as a standard desktop monitor while connected your standard notebook or desktop computer Your PC may have OS of your choice You can now switch between its built in Android system and external PC system as you wish Q7 Can I upgrade update the built in Android system Ans Yes you can do that provided an offici...

Page 44: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M5S221C31T ...

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