39
English
Problem
Possible cause
Solution
The food, which I cooked,
did not turn out as
expected.
In case you cooked with a
NutriU recipe, developed for
your Air Cooker, you might
not have followed the recipe
in terms of the amount of
ingredients you put in.
When you cook with a NutriU recipe,
follow the quantities recommended
in the recipe. Changes might impact
the cooking result.
You changed cooking
parameters, such as time,
temperature or humidity,
although otherwise
recommended. This might
impact the cooking result.
Check out the recipe and change the
cooking parameters only on demand,
e.g., when you want your food to be
longer cooked than recommended;
when you want your beef to be more
rare etc.
You used a "cooking method",
which was not appropriate for
the type of food you cooked,
e.g., air steam setting used for
leafy greens might lead to an
overcooked, soggy result. Use
the "steam" setting instead and
refer to the cooking chapters
in the user manual for further
information.
Refer to the cooking chapters in
the user manual to find more info
and guidance on how to cook with
different cooking methods.
I only have some
ingredients under
"ingredients" on my
appliance.
Your Air Cooker comes with a
default ingredient list, which
gets updated when you first
connect to your WiFi and pair
your Air Cooker with your smart
device.
Follow the WiFi set up process by
entering Tools -> Settings -> WiFi
Setup on your appliance and follow
the instructions on the appliance
and in the app. Once this is done,
your ingredients list will be updated
automatically with the ingredients
intended for your country of origin.
Smoke and smell comes
out of the Air Cooker.
Your are cooking fatty
ingredients
Carefully pour off any excess oil or fat
from the cooking chamber or from
the accessories. You can also use the
"EasyClean" program of the appliance
- available under "Tools", which helps
dissolve fatty ingredients and clean
your appliance more thoroughly.
The cooking chamber still
contains greasy residuals from
previous use.
Smoke and smell is caused by greasy
residues heating up in the cooking
chamber. Always clean the cooking
chamber and the accessories, which
you use for cooking,
Marinade, liquid or meat juices
are splattering in the rendered
fat or grease
Pat food dry before placing into the
Air Cooker.
The WiFi LED on my Air
Cooker is not shining
anymore.
The Air Cooker is not connected
to your home WiFi anymore.
You might have changed your
home WiFi network.
Start the WiFi set up process by
entering Tools → Settings → WiFi
Setup on your appliance and follow
the instructions on the appliance and
in the app.
