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9. Troubleshooting & FAQs

the available resolutions. You 
can select the desired resolution 
under Windows

®

 Control Panel 

with the "Display properties".

Q4: 

 What if I get lost when I am 
making monitor adjustments via 
OSD?

Ans.:

 

 Simply  press  the 

 button, then 

select [Reset] to recall all the 
original factory settings.

Q5: 

 Is the monitor screen resistant to 
scratches?

Ans.:

 

 In general it is recommended 
that the panel surface is not 
subjected to excessive shocks 
and is protected from sharp or 
blunt objects. When handling the 
monitor, make sure that there is 
no pressure or force applied to 
the panel surface side. This may 
affect your warranty conditions.

Q6: 

 How should I clean the monitor 
surface?

Ans.:

 

 For normal cleaning, use a clean, 
soft cloth. For extensive cleaning, 
please use isopropyl alcohol. Do 
not use other solvents such as 
ethyl alcohol, ethanol, acetone, 
hexane, etc. 

Q7:  

 Can I change the color setting of 
my monitor?

Ans.:

 

 Yes, you can change your color 
setting through OSD control as 
the following procedures: 

• 

Press 

 button to show the OSD 

(On Screen Display) menu

• 

Press   button to select the option 
[Color] then press 

 button to 

enter color setting, there are three 
settings as below.

1.

  Color Temperature: The seven 

settings are Native, 5000K, 

6500K, 7500K, 8200K, 9300K 
and 11500K. With settings in 
the 5000K range the panel 
appears "warm, with a red-
white color tone", while a 
11500K temperature yields "cool, 
bluewhite toning".

2.

  sRGB: This is a standard setting 

for ensuring correct exchange of 
colors between different device 
(e.g. digital cameras, monitors, 
printers, scanners, etc).

3.

  User Define: The user can choose 

his/her preference color setting 
by adjusting red, green, blue 
color.

 Note

A measurement of the color of light 
radiated by an object while it is being 
heated. This measurement is expressed 
in terms of absolute scale, (degrees 
Kelvin). Lower Kevin temperatures such 
as 2004K are red; higher temperatures 
such as 9300K are blue. Neutral 
temperature is white, at 6504K.

Q8:  

 Can I connect my monitor to any 
PC, workstation or Mac?

Ans.:

 

 Yes. All Philips monitors are fully 
compatible with standard PCs, 
Macs and workstations. You may 
need a cable adapter to connect 
the monitor to your Mac system. 
Please contact your Philips 
sales representative for more 
information. 

Q9:    

Are Philips monitors Plug-and-
Play?

Ans.:

 

 

Yes, the monitors are Plug-
and-Play compatible with 
Windows10/8.1/8/7, Mac OSX 

Summary of Contents for Momentum 325M2

Page 1: ...www philips com welcome Momentum 325M2 EN User manual 1 Customer care and warranty 20 Troubleshooting FAQs 24 ...

Page 2: ...or 6 2 3 Remove the Base Assembly for VESA Mounting 9 3 Image Optimization 10 3 1 SmartImage 10 3 2 SmartContrast 12 4 AMD FreeSync Premium 13 5 HDR 14 6 Technical Specifications 15 6 1 Resolution Preset Modes 18 7 Power Management 19 8 Customer care and warranty 20 8 1 Philips Flat Panel Monitors Pixel Defect Policy 20 8 2 Customer Care Warranty 23 9 Troubleshooting FAQs 24 9 1 Troubleshooting 24...

Page 3: ...tion and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the ...

Page 4: ...ur hand or fingers on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensive period of time Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based li...

Page 5: ...sportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventi...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...mentum 325M2 Different according to region Install base stand 1 In order to well protect this monitor and avoid scratching or damaging of the monitor keep the monitor face down in the cushion for the base installation 2 Hold the stand with both hands 1 Gently attach the base to the stand 2 Use your fingers to tighten the screw located at the bottom of the base 3 Use a screwdriver to tighten the sc...

Page 8: ... 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Description of the control buttons Press more than 3 seconds to switch display power OFF Press to switch display power ON Access the OSD menu Confirm the OSD adjustment Adjust the Game Setting Adjust the OSD menu Change the signal input source Adjust the OSD menu SmartImage Game...

Page 9: ...rizontal Vertical Transparency OSD Time Out English Deutsch Español Ελληνική Français Italiano Magyar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文 繁體中文 日本語 한국어 Color Temperature sRGB User Define Picture SmartImage SmartImage HDR Crosshair SmartFrame MPRT Level MPRT Brightness Contrast Sharpness SmartContrast Gamma Pixel Orbiting Over Scan Dis...

Page 10: ...ommended to turn off when you are not using the gaming function Resolution notification This monitor is designed for optimal performance at its native resolution 2560 x 1440 When the monitor is powered on at a different resolution an alert is displayed on screen Use 2560 x 1440 for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu ...

Page 11: ...ng Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm Note Please purchase the appropriate wall mount otherwise the distance between the back plug in signal cable and the wall would be too short Warning This product is curve design when attach detach the base place the protective material under the monitor and do not press down the monitor to avoid the damage 5 0 90 Displ...

Page 12: ...as Gamer 1 Gamer 2 User s preference settings saved as Gamer 2 3 Image Optimization 3 1 SmartImage What is it SmartImage provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage delivers great optimized monito...

Page 13: ...ptimization by SmartImageGAME When this display receives HDR signal from the connected device select a picture mode that best fits your needs There are 5 modes to select HDR Game HDR Movie HDR Photo Personal and Off HDR Game Ideal setting to optimize for playing video games With brighter white and darker black the gaming scene is vivid and revealing more details easily spot enemies hiding in the d...

Page 14: ... clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your display s power consumption you save on energy costs and extend the lifetime of your display How does it work When you activate SmartContrast it will analyse the co...

Page 15: ...ames per second are reduced with v sync too AMD FreeSync Premium technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 S...

Page 16: ...ows10 edition is required always upgrade to the most updated version Below linkage is for the further more information from mircrosoft official website https support microsoft com en au help 4040263 windows 10 hdr advanced color settings STEP 1 STEP 2 STEP 4 STEP 3 2560 x 1440 STEP 5 Note To switch off HDR function please disable from Input device and its content Inconsistent HDR settings between ...

Page 17: ... 30KHz 230KHz HDMI 30KHz 250KHz DP sRGB YES Color Gamut YES LowBlue Mode YES HDR YES EasyRead YES AMD FreeSync Premium YES Connectivity Signal Input HDMI 2 0 x 2 DisplayPort 1 4 x 1 Audio In Out Audio out Input Signal Separate Sync Convenience Built in speaker 5W x 2 OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnis...

Page 18: ...r 1 02 BTU hr 1 02 BTU hr Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimension Product with stand WxHxD 700 x 542 x 235 mm Product without stand WxHxD 700 x 423 x 122 mm Product with packaging WxHxD 800 x 526 x 226 mm Weight Product with stand 7 83 kg Product without stand 6 29 kg Product with packaging 10 85 kg Operating Condition...

Page 19: ...Specifications Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Texture Note This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Page 20: ...24 x 768 70 07 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 1280 x 960 60 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 89 45 1280 x 1440 60 00 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 88 79 2560 x 1440 59 95 111 03 2560 x 1440 74 97 182 996 2560 x 1440 120 222 056 2560 x 1440 144 244 366 2560 x 1440 DP 165 Note Please notice that your display works best at nati...

Page 21: ...ing table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 46 7 W typ 80 6 W max White Sleep Standby mode OFF No No 0 5 W White blink Off mode OFF 0 3 W OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 x 1440 Contrast 50...

Page 22: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 23: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 24: ... mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 3 adjacent dark subpixels 0 Distance between two black dot defects 15 mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defect ...

Page 25: ...pair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer ...

Page 26: ...sible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately Imaging Problems Image vibrates on the screen Check that the signal cable is properly securely connected to the graphics board or PC Image appears blurred indistinct or too dark Adjust the cont...

Page 27: ... should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 2560 x 1440 Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings tab Under the setting tab in box labelle...

Page 28: ...he option Color then press button to enter color setting there are three settings as below 1 Color Temperature The seven settings are Native 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensuring correct exchange of colors betw...

Page 29: ...your monitor will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q11 Why is my Display not showing sharp text and is displaying jagged characters Ans Yo...

Page 30: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version 325M2CRE1T ...

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