Philips Lumea SC2009, User Manual

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Troubleshooting
This chapter summarizes the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The device suddenly
switches off.
The rechargeable batteries
are empty
Charge the device. See Chapter
Charging.
The device/adapter
becomes warm during
charging
This is normal. No action required.
I cannot use the device
from the mains.
Due to safety reasons it is not
possible to use the device
from the mains.
Philips Lumea can only be used without
cord.
The 'ready to flash light'
doesn't light up when I
place the attachment on
my skin, but the cooling fan
works.
The overheat protections has
been activated.
When the overheat protection has been
activated, the fan still works. Do not
switch off the device, but let it cool down
for approx.15 minutes before you
continue to use it.
The 'ready to flash light'
lights up green but the
device does not produce a
flash when I press the flash
button.
The device needs to be reset. To reset the device, switch it off and
switch it on again.
The attachment or the filter
glass is dirty.
Clean the attachment carefully. The device produces a
strange smell.
You have not removed the
hairs on the area to be
treated properly. These hairs
may get burned and can
cause the smell.
Pretreat your skin before you use Lumea.
The light intensity setting you
use is too high.
Check if you have selected the right light
intensity setting. If necessary, select a
lower setting.
You did not remove the hairs
on the areas to be treated.
Pretreat your skin before you use Lumea.
The UV filter of the light exit
window is broken.
If the UV filter is broken do not use the
device anymore. Contact the Consumer
Care Center in your country, your Philips
dealer or a Philips service center.
You treated an area for which
the device is not intended.
Never use the device on the following
areas; inner labia, anus, nipples, areolas,
lips,inside the nostrils and ears, around
the eyes and near the eyebrows. Men
must not use if on face or on the
scrotum.
The skin feels more
sensitive than usual during
treatment/ I experience an
unacceptable pain
sensation when I use the
device.
The device is not suitable for
your skin tone.
Do not use the device if you have skin
type VI, a brownish black or darker skin
tone.
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