UoE Telephone Services – May 2010
ITI Telephone Services - Philips Dterm User Guide
Please note that the above picture illustrates a Philips SOPHO 32-key Dterm. The instructions in
this Quick guide will also work for 16, 8 and 4 key Dterm telephones; the only difference is the
number and position of the Features Keys (14 in the above illustration and key).
How do I answer a call?
•
When you hear the phone ringing or see
the indicator light (19) flashing, lift the
handset or press the speaker key (3)
How do I make a call?
•
Lift the handset or press the speaker key
(3)
•
Dial the desired number
(dial 9 for an
outside line if required)
How do I switch to handsfree?
•
While engaged in a call, press and hold
the speaker key (3)
•
Replace the handset
•
Press the microphone key (11)
If you release the speaker key before
you replace the handset, you will break
the call
How do I switch to loudspeaking mode?
•
While engaged in a call, press the
speaker key (3) to hear the conversation
both over the speaker and the handset
Press the speaker key again to end
loudspeaking
How do I make a consultation call?
•
While engaged in a call, press the
transfer key (2)
•
Dial the number of the party you wish to
consult and talk to this party
•
Press the transfer key (2) again to return
to the original caller
How do I transfer a call?
•
Ask the connected party to hold
•
Press the transfer key (2)
•
Dial the destination number
•
Hang up or wait for an answer
If the destination party does not answer,
pres the transfer key to return to the
connected party
How do I use Call Back?
•
You hear busy tone after dialling the
extension number
•
Press the Call Back softkey (CB)
•
Replace the handset
•
When the busy extension becomes idle,
a ring and a flashing LED will alert you
1
Hold Key
2
Transfer Key
3
Speaker Key
4
Microphone
5
Volume Control
6
Answer Key
7
Redial Key
8
Conference Key
9
Recall Key
10
Feature Key
11
Microphone Key
12
Directory Key
13
Message Key
14
Feature Keys (vary in number)
15
Exit Help
16
Help Key
17
Context-sensitive Soft Keys
18
Menu options (selected using soft keys)
19
Call waiting (flashing light) or message
waiting (steady light)
