Problem
Possible cause
Solution
The HomeCooker
does not work
The HomeCooker is not
plugged in.
Put the plug in the wall socket.
The HomeCooker is not
switched on.
Press the on/off button on the side of the base to
switch on the HomeCooker.
You did not press the start/
pause button.
Press the start/pause button to start the cooking
or steaming process.
The HomeCooker was
in standby mode, but you
thought it was switched off
and pressed the on/off button
in an attempt to switch it on,
but in fact you switched it off.
Press the on/off button once more to switch on
the HomeCooker.
The mains cord is damaged.
If the mains cord is damaged, you must have it
replaced by Philips, a service centre authorised by
Philips or similarly qualified persons in order to
avoid a hazard.
Not all the food is
steamed/cooked.
Some pieces of food in the
pot, pasta insert or steaming
tray are larger than others
and/or require a longer
steaming/cooking time than
others.
Set a longer steaming/cooking time. When you
use the steaming baskets, the pasta insert and the
steaming tray, you can easily prepare ingredients
with different steaming times (see chapter ‘Using
the appliances’, section ‘Steaming and boiling
without stirrer’).
You put too much food in the
steaming baskets, in the pasta
insert and on the steaming
tray.
Make sure you put the food in the steaming
basket, in the pasta insert and on the steaming
tray in such a way that there is some space
between the pieces and that some of the
steaming slots stay clear to allow optimal steam
flow. Please consult the recipe book for the
correct quantities.
You did not put the lid on the
appliance (or not properly
on the appliance) when you
were steaming.
Always place the lid properly on the appliance
when you are steaming, otherwise a lot of steam
escapes and the food is not steamed properly.
The food is too
dark.
You set a too high
temperature or a too long
cooking time.
Set a lower cooking temperature and/or a shorter
cooking time. Please consult the recipe book for
the correct temperature.
I want to change
the temperature
during cooking.
This is possible.
Press the temperature increase or decrease
button during cooking until the display shows the
desired temperature.
The HomeCooker
produces some
smoke.
The heating plate and/or pot
are not completely clean.
Make sure you clean the heating plate and the pot
properly after each use.
EnglisH
22
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