Troubleshooting
Philips Sleep and Wake-Up Light
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HF3651/01
The FM radio of my Philips Wake-Up Light is not working
If you cannot listen to the FM radio on your Wake-Up Light, try our troubleshooting advice to
solve this issue yourself.
The volume is too low
Check the volume of your radio. It might be that this is set to 0, therefore, you cannot hear
anything. Increase the volume of the radio and then check again if it works.
The FM radio is not tuned in
Check the radio frequency on your Wake-Up Light to make sure that it is correctly tuned in to
the channel of your choice.
For detailed instructions on how to set the FM radio on your Wake-Up Light, refer to your user
manual or quick start guide.
The antenna cord is wounded up
Look at the back of your Wake-Up Light to check if it has a thin cord. This is the antenna of the
FM radio. Make sure that you completely unwind this cord. You can also try adjusting the
position of the cord by moving it around a bit, until you find the perfect position with good
reception.
If the above advice does not work, try restarting your device. After that, if the problem persists,
contact us for further help.
