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Quality of audio play from a connected
Bluetooth device is poor.
•
The Bluetooth reception is poor.
Move the device closer to this
product, or remove any obstacle
between the device and this
product.
The connected Bluetooth device
connects and disconnects constantly.
•
The Bluetooth reception is poor.
Move the device closer to this
product, or remove any obstacle
between the device and this
product.
•
Turn off Wi-Fi function on the
Bluetooth device to avoid
interference.
•
For some Bluetooth, the Bluetooth
connection can be deactivated
automatically to save power. This
does not indicate any malfunction
of this product.
NFC
A device cannot connect with this
product via NFC.
•
Make sure that the device is
supported by NFC.
•
Make sure that NFC is enabled on
the device (see the device’ s user
manual for details).
•
For pairing, tap the NFC device on
the
NFC
tag of this product.
Dolby Atmos
Cannot achieve outstanding Dolby
Atmos effects.
•
For non-HDMI connections (such
as use of USB, Bluetooth, OPTICAL
and COAXIAL), limited height
surround effects are generated. See
the section of “Dolby Atmos” about
how to achieve best Dolby Atmos
effects.
•
Make sure that this product is not
muted.
No sound from the wireless subwoofer.
•
Wirelessly connect the subwoofer
to the main unit.
Distorted sound or echo.
•
If you play audio from the TV
through this product, make sure that
the TV is muted.
Audio and video are not synchronized.
•
Press
AUDIO SYNC +/-
to
synchronize the audio with the
video.
Error message is displayed on the
display panel.
•
When "ERROR" is displayed, it
indicates that an input audio format
is not supported.
•
When "ARC" blinks, it indicates that
the connected TV is not HDMI ARC
compliant or an unsupported audio
format is detected.
Bluetooth
A device cannot connect with this
product.
•
The device does not support the
compatible profiles required for this
product.
•
You have not enabled the Bluetooth
function of the device. See the user
manual of the device on how to
enable the function.
•
The device is not correctly
connected. Connect the device
correctly.
•
This product is already connected
with another Bluetooth device.
Disconnect the connected device,
then try again.
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