Philips Brilliance BDM4350 User Manual Download Page 1

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www.philips.com/welcome

BDM4350

EN User manual

Customer care and warranty

Troubleshooting & FAQs

Summary of Contents for Brilliance BDM4350

Page 1: ...www philips com welcome BDM4350 EN User manual 1 Customer care and warranty 30 Troubleshooting FAQs 35 ...

Page 2: ...Assembly forVESA Mounting 11 2 5 MHL Mobile High Definition Link introduction 12 3 Image Optimization 13 3 1 SmartImage 13 3 2 SmartContrast 14 4 Technical Specifications 15 4 1 Resolution Preset Modes 18 5 Power Management 21 6 Regulatory Information 22 7 Customer care and warranty 29 7 1 Philips Flat Panel Displays Pixel Defect Policy 29 7 2 Customer Care Warranty 31 8 Troubleshooting FAQs 35 8 ...

Page 3: ...er cable or DC power cord for normal operation Please use approved power cord provided by Philips at all time If your power cord is missing please contact your local service center Please refer to Customer Care Consumer Information Center Do not subject the Display to severe vibration or high impact conditions during operation Do not knock or drop the Display during operation or transportation Mai...

Page 4: ...ir or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your Display in a car trunk under direct sun light Note Consult a service technician if the Display does not operate normally or you are not sure what procedure to take when the operating inst...

Page 5: ...our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old Display and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activi...

Page 6: ...le laws Made and p te rin d n i Ch n i a r Ve s n i o Philips and the Philips Shield Emblem are registered trademarks of Philips N V Koninklijke Philips N V and are used under license from Koninklijke Display drivers User s Manual 保留备用 Display 使用前请阅读使用说明 Different according to region Install the base 1 Place the Display face down on soft and smooth surface taking care to avoid scratching or damag...

Page 7: ...wntream 9 USB fast charger 10 AC Power input Connect to PC 1 Connect the power cord to the back of the Display firmly 2 Turn off your computer and unplug its power cable 3 Connect the Display signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your Display into a nearby outlet 5 Turn on your computer and Display If the Display displays an ima...

Page 8: ...niformity Off Return to previous OSD level Customize your own USER key USER allows you to setup your favorite function buttons 1 Toggle to the right to enter OSD menu screen 2 Toggle to the up or down to select main menu OSD Settings then toggle to the right to confirm 3 Toggle to the up or down to select User Key then toggle to the right to confirm 4 Toggle to the up or down to select your prefer...

Page 9: ...I1 MHL HDMI2 DisplayPort1 DisplayPort2 5 Toggle to the right to confirm your selection Note The next time you turn on this Display it will by default select the audio source you previously selected In case you want to change it you will have to go through the selection steps again to select your new preferred audio source as the default Description of the On Screen Display What is On Screen Displa...

Page 10: ...ce Volume Input 0 100 On Off On Off 0 100 On Off Audio In MHL HDMI1 MHL HDMI2 DisplayPort1 DisplayPort2 Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 0 100 Wide screen 4 3 1 1 On Off Small Middle Large Top Right Top Left Bottom Right Bottom Left VGA MHL HDMI1 MHL HDMI2 DisplayPort1 DisplayPort2 VGA MHL HDMI1 MHL HDMI2 DisplayPort1 DisplayPort2 VGA MHL HDMI1 MHL HDMI2 DisplayPort1 DisplayPort2...

Page 11: ...om a desktop How to enable MultiView by hotkey 1 Toggle the button to up on the back cover 2 The MultiView selection menu appears Toggle up or down to select PBP 2Win PBP 3Win PBP 4Win Swap Off PIP Multi View P 3 Toggle to the right to confirm your selection How to enable MultiView by OSD menu MultiView function can also be selected in OSD menu 1 Toggle to the right to enter OSD Menu Screen PIP PB...

Page 12: ...e by Picture Open up two sub windows of other sources B C A main When the sub sources are not detected A main PBP 4Win Picture by Picture Open up three sub windows of other signal sources B D C A main When the sub sources are not detected A main Note The black strip shows on the top and the bottom of the screen for the correct aspect ratio when in the PBP mode PIP Size When PIP is activated there ...

Page 13: ...hen enable Multiview by interlace timing i timing the sub windows display may flicker Please change sub window signal source to be progressive timing P timing 2 4 Remove the Base Assembly for VESA Mounting Before you start disassembling the Display base please follow the instructions below to avoid any possible damage or injury 1 Place the Display face down on a smooth surface Pay attention not to...

Page 14: ...ew the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your Display has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled MHL MHL HDMI Note The port marked MHL HDMI i...

Page 15: ...g edge Philips technology that analyzes the content displayed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Toggle to the left to launch the SamrtImage on screen display 2 Toggle to the up or down...

Page 16: ...nt parts of a screen are a common phenomenon among LCD Displays Typical uniformity is measured around 75 80 By enabling Philips SmartUniformity feature display uniformity is increased to above 95 This produces more consistent and true images Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a Dis...

Page 17: ... 30 160KHz DisplayPort sRGB YES Connectivity Signal Input VGA Analog Display Port 1 2 x2 MHL HDMI 2 0 x2 USB USB 3 0 4 including 1 fast charging Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 7 W x 2 MultiView PIP 2 x devices PBP 4 x devices OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Port...

Page 18: ...TU hr typ 1 37 BTU hr typ 1 37 BTU hr typ Off AC switch 0 BTU hr Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240VAC 50 60Hz Dimensions Product with stand WxHxD 968 x 630 x 259 mm Product without stand WxHxD 968 x 562 x 82 mm Weight Product with stand 9 72 kg Product without stand 9 40 kg Operating Condition Temperature range operation 0 C to 40 C R...

Page 19: ...ISO9241 307 PSB KCC E standby SASO CB China RoHS UKRAINIAN Kuwait KUCAS ICES 003 Cabinet Color Black Finish glossy and texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 Smart response time is the optimum value from either GtG or GtG BW tests ...

Page 20: ...1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 67 50 3840 x 2160 30 00 135 00 3840 x 2160 60 00 Video Timing Resolution V freq Hz 640 x 480p 60Hz 4 3 720x 480p 60Hz 4 3 720 x 480p 60Hz 16 9 1280x 720p 60Hz 1920x 1080i 60Hz 1920x 1080p 60Hz 720 x 576p 50Hz 4 3 720 x 576p 50Hz 16 9 1280x 720p 50Hz 1920 x 1080i 50Hz 1920 x 1080p 50Hz Note 1 Please notice that ...

Page 21: ...the setting to DisplayPort v1 2 also please make sure your graphic card supports DisplayPort v1 2 Setting path OSD Setup DisplayPort 1 1 1 2 3 MHL HDMI 1 4 2 0 setting The factory default setting is at MHL HDMI 1 4 which supports most Blu Ray DVD players on the market You can change the setting to MHL HDMI 2 0 if your Blu Ray DVD player supports it Setting Path OSD Setup MHL HDMI1 MHL HDMI2 1 4 2 ...

Page 22: ...f you feel the texts in your display is a little fade away you can adjust your fonts setting in your PC Notebook as following steps Step 1 Control panel All Control Panel Items Fonts Step 2 Adjust ClearTypeText Step 3 Uncheck ClearType ...

Page 23: ... table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 100 W typ 165 W max White Sleep Standby OFF No No 0 5 W typ White blink Off AC switch OFF 0 W typ OFF The following setup is used to measure power consumption on this Display Native resolution 3840 x 2160 Contrast 5...

Page 24: ...hnology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Voltage Fluctuation and Flicker EN50581 2012 Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances EN 50564 2011 Electrical and ...

Page 25: ...ed by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the Display when connecting this Display to a computer device To prevent damage which may result in fire or shock hazard do not expose this appliance to rain or excessive moisture THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OFTHE CANADIAN I...

Page 26: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Page 27: ...rordnung erfüllt sind Damit Ihr Display immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur original Ersatzteile verwendet werden 3 bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden ...

Page 28: ... resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling in India please visit the below web link http www india philips com about sustainability recycling index page Information for U K only WARNING THIS APPLIANCE MUST BE EARTHED Important This apparatus is supplied wit...

Page 29: ... simply over the three wires China RoHS The People s Republic of China released a regulation called Management Methods for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products produced and sold for China market have to meet China RoHS request 根据中国大陆电子电气产品有害物质限制使用标识要求也称为中国大陆 RoHS 以下部分列出了本产品中可能包含的有害物质的名称和含量部件名称有害物质铅 Pb 汞 Hg 镉 Cd 六价铬 Cr V...

Page 30: ...008 年 12 月 3 日为关于电子电气产品的危险物质管控的法规 VCCI B この装置はクラス B 情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをして下さい粗分類化学物質表 Pb Hg Cd Cr6 PBBs PBDEs 前面ベゼル O O O O O O 背面カバー O O O O O O スタンド O O O O O O LCD パネル WLED 適用除外の O O O O O CCFL 適用除外の適用除外の O O O O PCBA 適用除外の O O O O O ケーブルワイヤ適用除外の O O O O O リモコン適用除外の O O O O O PCBA はベア印刷回路基板で構成...

Page 31: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 32: ...ay panel in a Philips flat panel Display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 2 adjacent lit subpixels 0 3 adjacent lit subpixels one white pixel 0 Total bright dot defects of all types 10 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 8 or fewer 2 adjacent dark subpixels 2 or fewer 3 a...

Page 33: ...e details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1Year Local Standard warranty period 1 2Years Local Standard warranty period 2 3Years Local Standard warranty period 3 Proof of original purchase and extended warranty purchase required Contact Information for WESTERN EUROPE region Cou...

Page 34: ...16 Local call tariff Mon to Fri 9am 6pm Switzerland ANOVO CH 41 02 2310 2116 Local call tariff Mon to Fri 9am 6pm United Kingdom Celestica 44 0207 949 0069 Local call tariff Mon to Fri 8am 5pm Contact Information for China Country Call center Consumer care number China PCCW Limited 4008 800 008 Contact Information for NORTH AMERICA Country Call center Consumer care number U S A EPI e center 877 83...

Page 35: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Page 36: ...2 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun Thu 08 ...

Page 37: ...he Display cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Page 38: ...ive resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Cen...

Page 39: ...c Q8 Can I change the color setting of my Display Ans Yes you can change your color setting through OSD control as the following procedures Press OK to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press OK to enter color setting there are three settings as below 1 ColorTemperature The six settings are 5000K 6500K 7500K 8200K 9300K and 11500K With settings in...

Page 40: ...play will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD D...

Page 41: ...endently regardless of the video source input you can press to enter OSD menu Select your preferred Audio Source option from the Audio main menu Please note that the next time you turn on your Display the Display will by default select the audio source you chose last time In case you want to change it again you need to go through the above steps to select your new preferred audio source which then...

Page 42: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version BDM4350E1T ...

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