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498P9

EN User manual

Customer care and warranty 24

Troubleshooting & FAQs

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Summary of Contents for Brilliance 498P9

Page 1: ...www philips com welcome 498P9 EN User manual 1 Customer care and warranty 24 Troubleshooting FAQs 28 ...

Page 2: ...d KVM 13 2 4 MultiView 14 2 5 Remove the Base Assembly for VESA Mounting 15 3 Image Optimization 16 3 1 SmartImage 16 3 2 SmartContrast 17 3 3 Adaptive Sync 18 4 Technical Specifications 19 4 1 Resolution Preset Modes 22 5 Power Management 23 6 Customer care and warranty 24 6 1 Philips Flat Panel Displays Pixel Defect Policy 24 6 2 Customer Care Warranty 27 7 Troubleshooting FAQs 28 7 1 Troublesho...

Page 3: ... from any other heat source Lengthy exposure to this type of environment may result in discoloration and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When posit...

Page 4: ...g a doctor if your symp toms Maintenance To protect your monitor from possible damage do not put excessive pressure on the LCD panel When moving your monitor grasp the frame to lift do not lift the monitor by placing your hand or fingers on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensiv...

Page 5: ...ur local service center Please refer to Service contact information listed in Regulation Service Information Manual For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instruction...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...使用产品前请阅读使用说明保留备用 Monitor USB A B Remote Control Batteries AAA R03 1 5V Different according to region Battery Zinc carbon AAA R03 1 5V 2 Install the base 1 In order to well protect this monitor and avoid scratching or damaging of the monitor keep the monitor face down in the cushion for the base installation 2 Hold the neck with both hands 1 Gently attach the neck to the VESA mount area until the ...

Page 8: ... 1 USB UP1 USB UP2 11 10 USB up2 Auto USB up1 KVM USB Standby Mode 1 2 2 1 c a b USB UP1 USB UP2 1 Kensington anti theft lock 2 Headphone out 3 USB downstream 4 USB downstream USB fast charger 5 USB upstream2 6 USB upstream1 7 DisplayPort input 8 HDMI2 input 9 HDMI1 input 10 AC power input 11 Power Switch Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your comp...

Page 9: ...d ON at all times to be able to use this function Some select Philips displays may not Power or Charge your device when it enters to Sleep mode White power LED blinking In that case please enter to OSD Menu and select USB Standby Mode then turn the function to ON mode default OFF This will then keep the USB power and charging functions active even when the monitor is in sleep mode KVM USB Standby ...

Page 10: ...here are multiple modes to select EasyRead Office Photo Movie Game Economy LowBlue Mode SmartUniformity Off 2 Customize your own USER key This hot key allows you to setup your favorite function key 1 Press button on the front bezel to enter OSD Menu Screen 2 Press or button to select main menu OSD Settings then press button 3 Press or button to select User Key then press button 4 Press or button t...

Page 11: ...n leaks or bursting Be sure to follow these instructions Place AAA batteries matching the and signs on each battery to the and signs of the battery compartment Do not mix battery types Do not combine new batteries with used ones It causes shorter life or leakage of batteries Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment Don t touch exposed bat...

Page 12: ...Turn up the values 5 Return to previous OSD level 6 Confirm the OSD adjustment 7 Access the OSD menu Confirm the OSD adjustment 8 Adjust the OSD menu Turn down the values 9 SmartImage There are multiple selections EasyRead Office Photo Movie Game Economy LowBlue Mode SmartUniformity Off 10 Return to previous OSD level 11 Turn down the brightness 12 Turn up the brightness 13 Turn down the volume 14...

Page 13: ...o PBP LowBlue Mode Input Horizontal Vertical Transparency OSD Time Out Resolution Notification Color Temperature sRGB User Define User Key Reset HDMI 1 EDID Switch HDMI 2 EDID Switch Information SmartResponse SmartContrast Gamma Over Scan Contrast Brightness Volume Mute Audio Source PBP Mode Swap PBP Input 0 100 0 100 Off 1 2 3 4 5 10 20 30 60 Native 5000K 6500K 7500K 8200K 9300K 11500K Audio Sour...

Page 14: ...u Note If your monitor shows No signal after connecting your device to its HDMI port your device may not be capable of supporting 5120x1440 resolution In that case please follow the steps below to make your monitor work properly Press the customized USER hotkey The default setting of this hotkey is HDMI EDID Switch then select 2 You will now be able to see the content on the screen 7 Physical Func...

Page 15: ...ow the steps for the settings 1 Connect the USB upstream cables from your dual devices to the USB UP1 and USB UP2 ports of this monitor at the same time 2 Connect peripherals to the USB downstream port of this monitor 2 1 a b USB UP1 USB UP2 3 Enter to OSD menu Go to KVM layer and select USB up1 or USB up2 to switch the control of peripherals from one device to another Simply repeat this step for ...

Page 16: ...anet to access files from a desktop 3 How to enable MultiView by OSD menu 1 Press button on the front bezel to enter OSD Menu Screen Press or button to select main menu PBP then press button Press or button to select PBP Mode then press button Press or button to select PBP Now you can move backward to set the PBP Input or Swap 2 Press button to confirm your selection 4 MultiView in OSD menu PBP Pi...

Page 17: ...from the display 2 1 Note This display accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angle of the monitor Grasp only the bezel Warning This pro...

Page 18: ...the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among Office Photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple modes to select EasyRead Office Photo Movie Game Economy LowBlue Mode S...

Page 19: ...inment experience when viewing videos or playing games sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors all without artifacts and faded colors Movie Ramped up luminance deepened color saturation dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic n...

Page 20: ...ll frames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300...

Page 21: ...Read YES Adaptive sync YES Connectivity Signal Input DisplayPort 1 4 x 1 HDMI 2 0 x 2 USB Upstream USB3 2 x 2 Downstream USB3 2x4 with 1 fast charge B C 1 2 Input Signal Separate Sync Audio In Out Headphone out Convenience USER convenience Built in speaker 5 W x 2 MultiView PBP mode 2 devices OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brasil Portuguese Pol...

Page 22: ...TU hr 1 02 BTU hr 1 02 BTU hr Off mode AC switch 0 BTU hr 0 BTU hr 0 BTU hr On Mode ECO mode 41 7W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimensions Product with stand WxHxD 1194 x 568 x 303 mm Product without stand WxHxD 1194 x 369 x 156 mm Product with packaging WxHxD 1308 x 384 x 553 mm Weight Product with stand 15 20 kg Pro...

Page 23: ...clable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 SmartUniformity and Delta E information sheets are included in the box ...

Page 24: ...20 x 1200 59 89 66 64 2560 x 1080 59 98 88 79 2560 x 1440 59 95 67 50 2560 x 1440 30 00 133 32 2560 x 1440 PBP mode 60 00 66 625 3840 x 1080 60 00 133 312 3840 x 1080 59 99 78 063 3840 x 1080 70 00 43 8 5120 x 1440 30 00 88 83 5120 x 1440 60 00 104 12 5120 x 1440 70 00 Note 1 Please notice that your display works best at native resolution of 5120 x 1440 For best display quality please follow this ...

Page 25: ...e power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 77 7 W typ 155 7 W max White Sleep Standby mode OFF No No 0 3 W White blink Off mode AC switch OFF 0 W OFF The following setup is used to measure power consumption on this display Native resolution 5120 x 1440 Contrast 50 Brightne...

Page 26: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 27: ... in a Philips flat panel display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Page 28: ... of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 5 or fewer 3 adjacent dark subpixels 1 Distance between two black dot defects 15mm Total black dot defects of all types 10 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 10 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defect ...

Page 29: ...ertified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standar...

Page 30: ...y connected to your computer Also refer to the Quick Start Guide Check to see if the display cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary V...

Page 31: ... if your LCD display will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the...

Page 32: ...tor Follow the instructions to insert the companion CD ROM included in this package Monitor drivers inf and icm files will be installed automatically Q4 How do I adjust the resolution Ans Your video card graphic driver and display together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I a...

Page 33: ...lay Ans Yes the displays are Plug and Play compatible with Windows 10 8 1 8 7 Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel t...

Page 34: ...l can be download on the Philips website support page 7 3 Multiview FAQs Q1 How to listen to Audio independent of video Ans Normally the audio source is linked to the main picture source If you want to change audio source input for example listen to your MP3 player independently regardless of the video source input you can press to enter OSD menu Select your preferred Audio Source option from the ...

Page 35: ...e responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M9498PE1T ...

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