Philips Brilliance 231P4QPY User Manual Download Page 1

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www.philips.com/welcome

231P4QPY

231P4QRY

231P4QPYK

EN User manual

Customer care and warranty

Troubleshooting & FAQs

Summary of Contents for Brilliance 231P4QPY

Page 1: ...www philips com welcome 231P4QPY 231P4QRY 231P4QPYK EN User manual 1 Customer care and warranty 38 Troubleshooting FAQs 43 ...

Page 2: ... 3 2 SmartContrast 11 3 3 Philips SmartControl Premium 11 3 4 SmartDesktop Guide 20 4 PowerSensor 25 5 ErgoSensor 26 6 Built in Webcam with Microphone 27 7 Technical Specifications 28 7 1 Resolution Preset Modes 30 8 Power Management 31 9 Regulatory Information 32 10 Customer care and warranty 38 10 1 Philips Flat Panel Monitors Pixel Defect Policy 38 10 2 Customer Care Warranty 40 11 Troubleshoot...

Page 3: ...cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation ...

Page 4: ...r or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instr...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ...s VGA optional USB optional DVI optional Register your product and get support at www philips com welcome Quick Start 231P4QPYK Install the base 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Snap in the base in the VESA mount area ...

Page 7: ...le to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Description of the control buttons 231P4QPY 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust th...

Page 8: ...6 modes to select Office Photo Movie Game Economy Off ErgoSensor 231P4QPYK 8 9 10 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Set the sensor level for backlight automatic control Adjust the speaker volume Return to previous OSD level SmartImage hot key There are 6 modes to select Office Photo Movie Game Economy Off Webcam activ...

Page 9: ...creen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 231P4QPY 231P4QRY 231P4QPYK Basic and simple instruction on the control keys In the OSD shown above you can press buttons at the front bezel of the monitor to move the cursor and press OK button to confirm the choice or change ...

Page 10: ...es No 0 100 0 100 0 100 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest Off On 1 8 2 0 2 2 2 4 2 6 Off On Off On 0 100 0 1 2 3 4 On Off On Off Stand Alone DP Audio Mute 231P4QRY Main menu Sub menu Picture OSD Settings Setup Language Color Audio Audio In DP In Input ErgoSensor On Off Demo Picture Format Brightness Contrast Horizontal Vertical Transparen...

Page 11: ...on 1920 1080 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 5 Swivel 65 65 Height adjustment 130mm Pivot 90 0 ...

Page 12: ...onitor base please follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Remove the screws from hinge cover Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Page 13: ...on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among Office Photo Movie Game Economy and Off 3 The SmartImage on screen di...

Page 14: ...crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power co...

Page 15: ...rough adjustment your monitor performance step by step You can go to Plug in menu to launch wizard later on as well You can adjust more options without wizard by Standard pane Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness Contrast and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 16: ...t RGB Black Level White Point Display Gamma Calibration SmartImage and SmartKolor You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial ...

Page 17: ...alibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allow users to change setting for better display setting based on content When Entertainment is set SmartContrast and SmartResponse are enabled Eco Power menu Options menu Options P...

Page 18: ... tray icon displays the menu options for Help Technical Support Check for Update About and Exit When Enable task tray menu is disabled the task tray icon will only display Exit Run at Startup is checked On by default When disabled SmartControl Premium will not launch at start or be in the task tray The only way to launch SmartControl Premium is either from the desktop short cut or from the program...

Page 19: ...rom the drop down Plug in menu To enableTheft Deterrence click on On button to bring up the following screen User can enter PIN between 4 and 9 digits numbers only After entering PIN Accept button takes user to the pop up dialog box on the following page Minimum minutes set to 5 Slider set to 5 by default Does not require the display be attached to a different host to go into Theft Deterrence mode...

Page 20: ...e Context Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Premium When selected the About screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Factory Preset can also be called from the drop down menu Tune Display Opens the...

Page 21: ...r only the Exit selection is available To completely remove SmartControl Premium from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this section are for reference only SmartControl software version might be changed without notification Please always check official Portrait website www portrait com dtune phl enu index to download the latest version of Sma...

Page 22: ...l Panel Personalization Window Color and Appearance Click Open Classic appearance properties for more color options Click Effects button check Show window contents while dragging XP Display Properties Appearance Effects check Show window contents while dragging Win 7 No other alternative path available Title Bar Options Desktop partition can be accessed from the title bar of the active window This...

Page 23: ...current active partition 3 Identify Partition Displays the outline grid on the desktop for the current partition 4 Align On Align Off Enables disables the drag and drop auto align feature 5 Exit Closes Desktop Partition and Display Tune To re initialize launch DisplayTune from the start menu or short cut on the desktop Left Click Menu Left click on the Desktop Partition icon to quickly send the ac...

Page 24: ... multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Partition Displays the outline grid on the desktop for the current partition Align On Align Off Enables dis...

Page 25: ...horizontal top Partition 2 horizontal center Partition 3 horizontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partit...

Page 26: ...r 270 Partition 1 on left sideVertical Partition 2 3 on right sideVertical Horizontal Split Bottom Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region is single the top region is spilt into two evenly sized regionsFor 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Parti...

Page 27: ...u choose to position yourself more than 100 cm or 40 inches from the monitor use the maximum detection signal for distances up to 120 cm or 47 inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display step up signal strength when wearing black or other dark clothes You can return to the default mode at any tim...

Page 28: ... A 15 degrees neck tilt for angle detection B 3mins for time break activation C 90cm and 70cm for distance activation How does it work Viewing distance If user is found sitting outside of optimal ergonomic zone of 70 90cm a message is generated Viewing angle If user s posture is detected with a neck angle tilted more than 15 degrees a message is generated Viewing time If the user is found to be co...

Page 29: ...SB 2 0 or above UVC UAC support 6 2 Using the device Philips monitor with webcam device transmits video and sound data through USB port It can be enabled by simply connecting your USB cable from your PC to the USB upstream of USB hub on the side IO of monitor Connect your USB cable to upstream of USB hub on the side IO of monitor from PC side Turn on your PC and make sure your internet connection ...

Page 30: ...0 3 231P4QPYK Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 1 5 W Built in webcam 2 0 megapixel camera with Microphone and LED indicator User Convenience OSD Languages English French German Spanish Italian Russian Simplified Chinese Portuguese Other Convenience VESA mount 100 100mm Kensington Lock Plug Play Compatibility DDC CI sRGB Wi...

Page 31: ...oduct with packaging 7 6 kg 231P4QPY 231P4QRY 7 7 kg 231P4QPYK Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 MTBF 30 000hrs Environmental and energy ErgoSensor Yes 231P4QRY PowerSenor Yes 231P4QPY 231P4QPYK ROHS YES EPEAT Gold www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Ene...

Page 32: ...00 640 x 480 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 Note Please notice that your display works best at native resolution of 1920 x 1080...

Page 33: ... table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 32 5W typ 51 7W max White Sleep Standby OFF No No 0 3W typ White blink Switch Off OFF 0W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 x 1080 Contrast 50 Bri...

Page 34: ...e color and luminance uniformity color rendition and image stability Product have been tested according to rigorous safety standards at an impartial laboratory Electric and magnetic fields emissions as low as normal household background levels Low acoustic noise emissions Some of the Environmental features of the TCO Certified for displays The brand owner demonstrates corporate social responsibili...

Page 35: ...primary materials Reduce use of toxic materials Avoid the disposal of hazardous waste EPEAT S requirement that all registered products meet ENERGY STAR s energy efficiency specifications means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 Safety requirement of Inform...

Page 36: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Page 37: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Page 38: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 39: ...毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 Cr6 多溴联苯 PBB 多溴二苯醚 PBDE 外壳 O O O O O O 液晶显示屏灯管 X O O O O O 电路板组件 X O O O O O 电源适配线 X O O O O O 电源线连接线 X O O O O O 电路板组件包括印刷电路板及其构成的零部件如电阻电容集成电路连接器等 O 表示该有毒有害物质在该部件所有均质材料中的含量均在电子信息产品中有毒有害物质的限量要求标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出电子信息产品中有毒有害物质的限量要求标准规定的限量要求但是上表中打 X 的部件符合欧盟RoHS法规要求属于豁免的部分环保使用期限此标识指期限十年电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变电子信息产...

Page 40: ... However pixel or sub pixel defects on theTFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains the different types of pixel defects and defines acceptable def...

Page 41: ...el monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels ...

Page 42: ...d 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 63...

Page 43: ...ine NA Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer ...

Page 44: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Page 45: ...the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconne...

Page 46: ... as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance r...

Page 47: ...stablish ownership of the monitor 11 3General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920 x 1080 60 Hz Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Ins...

Page 48: ...he option Color then press OK to enter color setting there are three settings as below 1 ColorTemperature The six settings are 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensuring correct exchange of colors between different ...

Page 49: ...es 2 x eyes to be clearly visible Q3 Will it work if I wear prescription glasses for reading Ans Yes standard clear prescription glasses are OK to be recognized as your eyes are visible through the glasses Q4 What happens if I have one eye patch due to some medical factor Ans It will not work correctly It requires 2 x eyes to be detected to function correctly Q5 Does it work if my face is partiall...

Page 50: ...ion work Ans a User detected on seat monitor operates normally b If user is not detected on seat monitor brightness dims after 1 minute saving power c Monitor turns off after 3 minutes and then enters standby mode saving power d User returns to the seat ErgoSensor returns monitor to normal operation immediately Q16 How is it different from my Philips PowerSensor monitor Ans ErgoSensor is a more ad...

Page 51: ...s reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M4231PE1T ...

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