Philips Brilliance 231C5 User Manual Download Page 1 | Manualshive

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231C5

EN User

manual

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Customer care and warranty

29

Troubleshooting & FAQs

34

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Summary of Contents for Brilliance 231C5

Page 1: ...www philips com welcome 231C5 EN User manual 1 Customer care and warranty 29 Troubleshooting FAQs 34 ...

Page 2: ...8 3 1 SmartImage 8 3 2 SmartContrast 9 3 3 Philips SmartControl Premium 9 4 Built in Webcam with Microphone 17 4 1 PC system requirements 17 4 2 Using the device 17 5 MHL 18 6 SmoothTouch 19 20 7 1 Resolution Preset Modes 22 8 Power Management 23 9 Regulatory Information 24 10 Customer care and warranty 30 10 1 Philips Flat Panel Monitors Pixel Defect Policy 30 10 2 Customer Care Warranty 32 11 Tr...

Page 3: ...efore attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during op...

Page 4: ...ly by qualified service personnel If there is any need for any document for repair or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not ope...

Page 5: ... our utmost to make the packaging easily separable into mono materials how to dispose of your old monitor and packing from your sales representative Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activities From the planning design and production stages Philips emphasizes the important...

Page 6: ...nnector on the back of your computer 5 Plug the power cord of your computer and your monitor into a nearby outlet 6 Connect the USB upstream port on the monitor and the USB port on your computer with a USB cable The USB downstream port is now ready for any USB device to plug in 7 Turn on your computer and monitor If the monitor displays an image installation is complete Note Use only the AC DC ada...

Page 7: ... Megapixel Webcam 10 Webcam activity light 11 Microphone Description of the On Screen Display On Screen Display OSD is a feature in all Philips monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below XGLR RORU 3LFWXUH 0 0 9 QSXW DQJXDJH 0 LVSOD 3RUW...

Page 8: ...ᄙⱥ Horizontal Vertical Transparency OSD Time Out Auto H Position V Position Phase Clock Resolution Notification Reset Information Wide Screen 4 3 0 100 0 100 On Off On Off Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 On Off On Off On Off 0 100 On Off Audio In HDMI MHL HDMI DisplayPort 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s...

Page 9: ...oid any possible damage or injury 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 cover gently till the hook slip out of the slot 3 Use a screwdriver to loosen 4 screws 4 Remove the stand from the monitor body Note This monitor accepts a 75mm x 75mmVESA Compliant mounting interface 75mm 75mm ...

Page 10: ... remain on screen for 5 seconds or you can J J X 4 When SmartImage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable SmartImage with the button at the front bezel of your monitor There are seven modes to select Text Photo Movie Game Economy and Off 3KRWR 0RYLH DPH FRQRP 2II 2IILFH 7H W 6PDUW PDJH Text Helps improve reading of text based application like PDF ebook...

Page 11: ...ave on energy costs and extend the lifetime of your monitor When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games 3 3 Philips SmartControl Premium The new SmartControl Premium software by Phi...

Page 12: ...hout wizard by Standard pane Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 13: ...o adjust RGB Black Level White Point Display Gamma Color Calibration and SmartImage Please refer to SmartImage section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Page 14: ...or calibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen First Color Calibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allow users to change setting for better display setting b...

Page 15: ...le context menu shows the task tray menu for SmartControl Premium A right click on the task tray icon displays the menu options for Help Technical Support Check for Upgrade About and Exit When Enable task tray menu is disabled the task tray icon will only display EXIT Run at Startup is checked On by default When disabled SmartControl Premium will not launch at start or be in the task tray The only...

Page 16: ...ollowing screen User can enter PIN between 4 and 9 digits numbers only After entering PIN Accept button takes user to the pop up dialog box on the following page Minimum minutes set to 5 Slider set to 5 by default Does not require the display be attached to a different host to go into Theft Deterrence mode After creating PIN theTheft Deterrence pane will indicateTheft Deterrence Enabled and provid...

Page 17: ... called from the drop down menu Tune Display Opens the SmartControl Premium control panel SmartImage Check current settings Office Photo Movie Game Economy Off The task tray menu can be displayed by rightclicking on the SmartControl Premium icon from the task tray Left Click will launch the application X Help Access to User Manual file Open User Manual file using the default browser window Technic...

Page 18: ...available To completely remove SmartControl Premium from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this section are for reference only SmartControl software version X www portrait com dtune phl enu index to download the latest version of SmartControl software ...

Page 19: ...he device Philips monitor with webcam device transmits video and sound data through USB port It can be enabled by simply connecting your USB cable from your PC to the USB upstream of USB hub on the bottom IO of monitor 1 Connect your USB cable to upstream of USB hub on the bottom IO of monitor from PC side 2 Turn on your PC and make sure your internet connection is working properly 3 Download and ...

Page 20: ...if your monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled MHL MHL HDMI Note The port marked MHL HDMI is the only port on the monitor that supports the MHL function when the MHL cable is used Note that the MHL certified cable is different than a stand...

Page 21: ...ed to connect the display with the provided USB cable to your computer You do not need to install any other software You can softly touch the screen surface to interact with the applications with different gestures like swipe tap pinch etc You touch upto maximum simultaneous 10 touch points Note Do not touch the screen with sharp objects it may result in damage and void warranty Do not push hard o...

Page 22: ...izontal Frequency 30 kHz 90 kHz sRGB YES Projected Capacitive Touch Screen Input method Finger or capacitive stylus Transmission rate 88 Glass screen Tempered Surface hardness 7H Touch Capabilities Multi touch Grab Rotate Double tap Zoom in out Single touch Flick Scroll Tap Drag Touch activation force No pressure required Connectivity Signal Input Output VGA DisplayPort In HDMI MHL HDMI USB USB 3 ...

Page 23: ...ct without stand 56 3 W x 37 0 H x 4 5 D cm Weight Product with stand 5 156 kg Product 4 800 kg Operating Condition Temperature Range Operation 0 C to 40 C Non operation 20 C to 60 C Relative Humidity 20 to 80 MTBF 30 000 hrs Environmental ROHS YES Packaging 100 recyclable 100 PVC BFR free housing Compliance and Standards Regulatory Approvals BSMI CE Mark FCC Class B CU SEMKO ETL Cabinet Color Coo...

Page 24: ... 1280 x 720 59 86 47 78 1280 x 768 59 87 49 70 1280 x 800 59 81 60 00 1280 x 960 60 00 63 89 1280 x 1024 60 02 47 71 1360 x 768 60 02 55 47 1440 x 900 59 90 55 94 1440 x 900 59 89 75 00 1600 x 1200 60 00 64 67 1680 x 1050 59 88 65 29 1680 x 1050 59 95 66 59 1920 x 1080 59 93 74 04 1920 x 1200 59 95 67 50 1920 x 1080 60 00 Note Please notice that your display works best at native resolution of 1920...

Page 25: ...s the power consumption and signaling of this automatic power saving feature VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 26 27 W typ 42 19 W max with audio and USB x2 White Sleep Standby OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 x 1080 Contrast 50 Brightness 250 nits...

Page 26: ...2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Voltage Fluctuation and Flicker following provisions of directives applicable EN 50581 201...

Page 27: ...approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device shock hazard do not expose this appliance to rain or excessive moisture THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OFTHE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATION...

Page 28: ... susceptible ª ª ª équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA __ X Notice The equipment should draw power from a socket with an attached protection circuit a three prong socket All equipment that works together computer m...

Page 29: ...legten Vorschriften X ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage µ Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur original Ersatzteile verwendet werden 3 bei Ersatz der Bildröhre nur eine bau...

Page 30: ...ts or commonly referred to as China RoHS All products produced and sold for China market have to meet China RoHS request Ё ᄤֵᙃѻક ᶧ ࠊ 䆚㽕 Ё RoHS 㾘㽕 ѻકЁ ᆇ 䋼 ܗ ⱘৡ ঞ 䞣䚼ӊৡ ᆇ 䋼 ܗ 䪙 Pb Hg 䬝 Cd Ӌ䫀 Cr6 㘨㣃 PBB Ѡ㣃䝮 PBDE O O O O O O ᰒ ሣ ㅵ X O O O O O 䏃ᵓ㒘ӊ X O O O O O 䗖䜡㒓 X O O O O O 㒓䖲㒓 X O O O O O 䏃ᵓ㒘ӊࣙᣀॄࠋ 䏃ᵓঞ ᵘ៤ⱘ䳊䚼ӊˈབ 䰏ǃ ᆍǃ䲚៤ 䏃ǃ䖲ㄝǄ O 㸼䆹 ᆇ 䋼䆹䚼ӊ᠔ ഛ䋼ᴤ Ёⱘ 䞣ഛ ǉ ᄤֵᙃѻક Ё ᆇ 䋼ⱘ䰤䞣㽕 ޚ Ǌ㾘ᅮⱘ䰤䞣㽕 ҹϟǄ X 㸼䆹 ᆇ 䋼㟇ᇥ 䆹䚼ӊ...

Page 31: ...l defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three colored sub...

Page 32: ...hen the monitor displays a light pattern These are the types of black dot defects BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent ...

Page 33: ...l tariff Mon to Fri 9am 6pm France Mainteq 33 082161 1658 0 09 Mon to Fri 9am 6pm Germany RTS 49 01803 386 853 0 09 Mon to Fri 9am 6pm Greece Alman 30 00800 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm N...

Page 34: ...460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 530 08 24 The Republic of Belarus N A ServiceBy 375 17 284...

Page 35: ...2 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 08 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 08 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun Thu 0...

Page 36: ...e computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Y Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with ...

Page 37: ...tic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service representative 11 2 General FAQs Q1 When I install my monitor what...

Page 38: ...dures Press OK to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press OK to enter color setting there are three settings as below 1 ColorTemperature With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of color...

Page 39: ...lution of 1920x1080 60Hz For best display please use this resolution Q13 What is the recommended refresh Ans Recommended refresh rate in LCD monitors is 60 Hz In case of any disturbance on screen you can set it up to 75 Hz to see if that removes the disturbance 11 3 SmoothTouch Q1 Why is the touch function not available Ans Please ensure the supplied USB cable is connected between your computer an...

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