16
EN
Play
Cannot play a disc.
•
Clean the disc.
•
Make sure that the disc is correctly
loaded.
•
Make sure that this player supports the
disc. See "Specifications".
•
Make sure that this player supports the
region code of the DVD or BD.
•
For DVD±RW or DVD±R, make sure
that the disc is finalized.
Cannot play DivX video files.
•
Make sure that the DivX video file is
complete.
•
Make sure that the video file name
extension is correct.
DivX subtitles do not display correctly.
•
Make sure that the subtitle file has the
same name as the DivX video file.
•
Make sure that the subtitle file has an
extension name supported by this player
(.srt, .sub, .txt, .ssa, or .smi).
Cannot read the contents of a connected
USB storage.
•
Make sure that the format of the USB
storage device is compatible with this
player.
•
Make sure that the file system on the USB
storage device is supported by this player.
•
For a USB HDD (a portable hard disc
drive), an external power source may be
needed.
'No entry' or 'x' sign is displayed on the TV.
•
The operation is not possible.
EasyLink feature does not work.
•
Make sure that this player is connected
to the Philips brand EasyLink TV, and the
EasyLink option is turned on (see "Use
your Blu-ray disc/ DVD player" > "Use
Philips EasyLink").
Cannot access BD-Live features.
•
Make sure that this player is connected to
the network (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
•
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
•
Make sure that the Blu-ray disc supports
BD-Live features.
•
Clear memory storage (see "Change
settings" > "Advanced options (BD-Live
security, clear memory...)").
Network
Wireless network is not found or distorted.
•
Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
•
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
•
Make sure that the wireless network
is not disturbed by microwave ovens,
DECT phones, or other neighboring Wi-Fi
devices.
•
If the wireless network does not work
properly, try a wired network installation
(see "Use your Blu-ray disc/ DVD player"
> "Set up a network").
Internet services do not work.
•
Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
•
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
•
Check the router connection (refer to the
user manual for the router).
Internet services work slowly.
•
Look in your wireless router’s user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
•
You need a high speed Internet
connection for your router.
BDP3500_93_UM_V3.0.indb 16
10/9/2014 3:48:22 PM
