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6. Customer care and warranty
6.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
Local Standard
Warranty Period
Extended Warranty Period Total Warranty Period
Depend on
different Regions
+ 1 Year
Local Standard warranty 1
+ 2 Years
Local Standard warranty 2
+ 3 Years
Local Standard warranty 3
**Proof of original purchase and extended warranty purchase required.
Contact Information for WESTERN EUROPE region:
Country
CSP
Hotline Number
Price
Opening Hours
Austria
RTS
+43 0810 000206
€ 0.07
Mon to Fri : 9am -
6pm
Belgium
Ecare
+32 078 250851
€ 0.06
Mon to Fri : 9am -
6pm
Cyprus
Alman
800 92 256
Free of
charge
Mon to Fri : 9am -
6pm
Denmark
Infocare
+45 3525 8761
Local call
tariff
Mon to Fri : 9am -
6pm
Finland
Infocare
+358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France
Mainteq
+33 082161 1658
€ 0.09
Mon to Fri : 9am -
6pm
