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BDM4037F

EN

User

manual

Customer care and warranty

Troubleshooting & FAQs

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Summary of Contents for BDM4037F

Page 1: ...www philips com welcome BDM4037F EN User manual 1 Customer care and warranty 15 Troubleshooting FAQs 23 ...

Page 2: ...Operating the Display 6 2 3 Remove the Base Assembly for VESA Mounting 8 3 Image Optimization 9 3 1 SmartImage 9 3 2 SmartContrast 10 4 Technical Specifications 11 4 1 Resolution Preset Modes 13 5 Power Management 14 6 Customer care and warranty 15 6 1 Philips Flat Panel Displays Pixel Defect Policy 15 6 2 Customer Care Warranty 18 7 Troubleshooting FAQs 23 7 1 Troubleshooting 23 7 2 General FAQs ...

Page 3: ...k the ventilation holes on the cabinet When positioning the Display make sure the power plug and outlet are easily accessible If turning off the Display by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all time If your power cord is missing please contact you...

Page 4: ...Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Service The casing cover should be opened only by qualified service personnel If there is any need for any document for repair or integrati...

Page 5: ...ycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old Display and packing from your sales representative Taking back Recycling Information fo...

Page 6: ...play drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明保留备用 Display DVI D Different according to region Install the base 1 Place the Display face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand into the base column 1 Gently attach the base to the base column until th...

Page 7: ...ower input Connect to PC 1 Connect the power cord to the back of the Display firmly 2 Turn off your computer and unplug its power cable 3 Connect the Display signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your Display into a nearby outlet 5 Turn on your computer and Display If the Display displays an image installation is complete ...

Page 8: ...ice Photo Movie Game Economy Off Return to previous OSD level 2 Basic and simple instruction on the control keys To access the OSD menu on this Philips Display simply use the single toggle button on the backside of the Display bezel The single button operates like a joystick To move the cursor simply toggle the button in four directions Press the button to select desired option The OSD Menu Below ...

Page 9: ...rast Over Scan Gamma Sharpness Wide Screen 4 3 1 1 0 100 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 100 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 Pixel Orbiting On Off On Off Audio Volume 0 100 On Off Mute 5 Resolution notification This Display is designed for optimal perfor...

Page 10: ...low the instructions below to avoid any possible damage or injury 1 Place the Display face down on a smooth surface Pay attention not to scratch or damage the screen 2 Loosen the assembly screws then detach the neck from the Display 2 5 3 1 4 Note This Display accepts a 100mm x 100mm VESA Compliant mounting interface 2 1 100mm 100mm ...

Page 11: ...isplayed all in real time with the press of a single button How to enable SmartImage 1 Toggle to the left to launch the SamrtImage on screen display 2 Toggle to the up or down to select between Office photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation There are six modes to ...

Page 12: ...rast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and...

Page 13: ...man Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean Other Convenience VESA mount 100 100 mm Kensington Lock Plug Play Compatibility DDC CI sRGB Windows 10 8 1 8 7 Mac OSX Power Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Vol...

Page 14: ...g Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards R...

Page 15: ... 59 94 35 00 640 x 480 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 Note 1 Please notice that your display works best at native resolution of 1920 x 1080 60Hz For ...

Page 16: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 46 42 W typ 49 01 W max White Sleep Standby OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this Display Native resolution 1920 x 1080 Contrast 50 ...

Page 17: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 18: ... stands out on the screen when the Display displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 19: ...rk subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This Display is ISO9241 307 compliant ISO9241 307 Ergonomic requirement analysis and compliance test methods for electronic visual displays 3 IS...

Page 20: ...ill find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1 Year Local Sta...

Page 21: ...on to Fri 9am 6pm Poland MSI 48 0223491505 Local call tariff Mon to Fri 9am 6pm Portugal Mainteq 800 780 902 Free of charge Mon to Fri 8am 5pm Spain Mainteq 34 902 888 785 0 10 Mon to Fri 9am 6pm Sweden Infocare 46 08 632 0016 Local call tariff Mon to Fri 9am 6pm Switzerland ANOVO CH 41 02 2310 2116 Local call tariff Mon to Fri 9am 6pm United Kingdom Celestica 44 0207 949 0069 Local call tariff Mo...

Page 22: ...8080 General 36 1814 8565 For AOC Philips only Kazakhstan N A Classic Service I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A Kim Tec d o o 381 11 20 70 684 ...

Page 23: ...to Fri 9 00am 6 00pm Sat 9 00am 1 00pm India REDINGTON INDIA LTD Tel 1 800 425 6396 SMS PHILIPS to 56677 Mon to Fri 9 00am 5 30pm Indonesia PT CORMIC SERVISINDO PERKASA 62 21 4080 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon to Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Israel Eastronics LTD 1 800 567000 Sun to Thu 08 00 18 00 Korea Alphascan Displays Inc 1661 5003 Mon t...

Page 24: ...xis Computer System Co Ltd 662 934 5498 Mon to Fri 08 30am 05 30pm Turkmenistan Technostar Service Centre 99312 460733 460957 Mon to Fri 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon to Fri 09 00 18 00 Vietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon to Fri ...

Page 25: ...our computer Also refer to the Quick Start Guide Check to see if the Display cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of ...

Page 26: ... a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as Display s recommended screen native resolution Green red blue dar...

Page 27: ...ons You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making Display adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks an...

Page 28: ...errupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a ...

Page 29: ...27 7 Troubleshooting FAQs Attention Display control locked ...

Page 30: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version BDM4037FE1T ...

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