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241B8

B line

345B1

EN User manual

Customer care and warranty 26

Troubleshooting & FAQs

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Summary of Contents for B line

Page 1: ...www philips com welcome 241B8 B line 345B1 EN User manual 1 Customer care and warranty26 Troubleshooting FAQs 30 ...

Page 2: ...SA Mounting 13 3 Image Optimization 14 3 1 SmartImage 14 3 2 SmartContrast 15 3 3 Adaptive Sync 16 4 HDR 345B1CR 17 5 Designs to prevent computer vision syndrome CVS 18 6 PowerSensor 19 7 Technical Specifications 21 7 1 Resolution Preset Modes 24 8 Power Management 25 9 Customer care and warranty 26 9 1 Philips Flat Panel Displays Pixel Defect Policy 26 9 2 Customer Care Warranty 29 10 Troubleshoo...

Page 3: ... Lengthy exposure to this type of environment may result in discoloration and damage to the monitor Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power ...

Page 4: ...information for Burn in Ghost image Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your monitor will display unchanging static content Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imagin...

Page 5: ... Disposal of product and packing material Waste Electrical and Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2012 19 EU governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equipment through a designated waste electrical and e...

Page 6: ... Philips end of life management primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environmental Laws and taking back program with the contractor company Your monitor is manufactured with high quality materials...

Page 7: ...USB Stand Base I O Cover Different according to region 2 Install the base 1 In order to well protect this monitor and avoid scratching or damaging of the monitor keep the monitor face down in the cushion for the base installation 1 2 3 2 Hold the stand with both hands 1 Gently attach the stand to the VESA mount area until the latch locks the stand Gently attach the base to the stand 2 Use your fin...

Page 8: ... 1 2 Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 After connecting cables slide the I O cover into the slots on the rear monitor and snap the I O cover in...

Page 9: ...ot Power or Charge your device when it enters to Sleep mode White power LED blinking In that case please enter to OSD Menu and select USB Standby Mode then turn the function to ON mode default OFF This will then keep the USB power and charging functions active even when the monitor is in sleep mode USB Standby Mode Off On Note If you Turn OFF your monitor via the power switch at any given time all...

Page 10: ...here are multiple modes to select EasyRead Office Photo Movie Game Economy LowBlue Mode SmartUniformity Off 2 Customize your own USER key This hot key allows you to setup your favorite function key 1 Press button on the front bezel to enter OSD Menu Screen 2 Press or button to select main menu OSD Settings then press button 3 Press or button to select User Key then press button 4 Press or button t...

Page 11: ...ut Resolution Notification Color Temperature sRGB User Define User Key Reset Information SmartResponse SmartContrast Gamma Pixel Orbiting Contrast Brightness Volume Mute Audio Source PIP PBP Mode Swap PIP PBP Input 0 100 0 100 Off 1 2 3 4 5 10 20 30 60 Native 5000K 6500K 7500K 8200K 9300K 11500K PowerSensor MultiView Brightness Volume Red 0 100 Green 0 100 Blue 0 100 Yes No 0 100 On Off On Off 0 1...

Page 12: ...on at a different resolution an alert is displayed on screen Use 3440x1440 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu 5 Physical Function Tilt 5 30 Swivel 180 180 Height adjustment 180mm ...

Page 13: ... edit an Excel file from your Ultrabook while logged into secured company intranet to access files from a desktop 3 How to enable MultiView by OSD menu 1 Press button on the front bezel to enter OSD Menu Screen 2 Press or button to select main menu PIP PBP then press button 3 Press or button to select PIP PBP Mode then press button 4 Press or button to select PIP or PBP 5 Now you can move backward...

Page 14: ...r below table for compatibil ity of main sub input source SUB SOURCE POSSIBILITY xl Inputs 1 HDMI 2 0 2 HDMI 2 0 DisplayPort MAIN SOURCE xl 1 HDMI 2 0 2 HDMI 2 0 DisplayPort PIP Size When PIP is activated there are three sub window sizes to choose Small Middle Large B A main Small Middle Large PIP Position When PIP is activated there are four sub window positions to choose Top Left Top Right B A m...

Page 15: ...ollow the instructions below to avoid any possible damage or injury 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 While keeping the release button pressed tilt the base and slide it out 2 1 Note This display accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Page 16: ... time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among Office Photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple modes to select EasyRead Office Photo Movie Game Economy Low...

Page 17: ...CD displays Typical uniformity is measured around 75 80 By enabling Philips SmartUniformity feature display uniformity is increased to above 95 This produces more consistent and true images Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to select LowBlue Mode see above ...

Page 18: ...ll frames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300...

Page 19: ...n to 3440x1440 4 Turn the HDR and WCG to on mode 5 Adjust Brightness for SDR content Note Windows10 edition is required always upgrade to the most updated version Below linkage is for the further more information from mircrosoft official website https support microsoft com en au help 4040263 windows 10 hdr advanced color settings STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 ...

Page 20: ...een use is likely to be better than a 15 minute break every two hours Looking at something varying distances after a long period focusing on the screen Gently closing and rolling your eyes to relax Conscious blinking often while working Gently stretch your neck and slowly tilt your head forward backward side for pain relief 3 Ideal working posture Reposition your screen to appropriate height and a...

Page 21: ...For maximum PowerSensor efficiency and proper detection please position yourself directly in front of your monitor If you choose to position yourself more than 100 cm or 40 inches from the monitor use the maximum detection signal for distances up to 120 cm or 47 inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of th...

Page 22: ...r mode will remain operational unless and until it is readjusted or the default mode is recalled If you find that the PowerSensor is excessively sensitive to nearby motion for some reason please adjust to a lower signal strength Keep sensor lens clean if the sensor lens is dirty wipe it with alcohol to avoid reducing of distance detection ...

Page 23: ...ES LowBlue Mode YES EasyRead YES Adaptive sync YES Flicker Free YES Connectivity Signal Input 345B1C DisplayPort 1 2 x 1 HDMI 2 0 x 2 345B1CR HDR DisplayPort 1 4 x 1 HDMI 2 0 x 2 USB USB3 2 x 1 upstream USB3 2x4 Downstream with 1 fast charge B C 1 2 Input Signal Separate Sync Audio In Out Audio out Convenience USER convenience Built in speaker 5 W x 2 MultiView PIP PBP mode 2 devices OSD Languages...

Page 24: ... typ 201 0 BTU hr typ Sleep Standby 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Off AC switch 0 BTU hr typ 0 BTU hr typ 0 BTU hr typ On Mode ECO mode 34 W typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimensions Product with stand WxHxD 807 x 601 x 250 mm Product without stan...

Page 25: ...nd standards Regulatory Approvals CE FCC RCM CECP CCC EPA TCO Certified ETL Semko GS ERGO CU UKRAINIAN This product regulation compliance respectively relates to the sales area Cabinet Color Black Finish Texture Note 1 EPEAT rating is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go ...

Page 26: ... 19 46 88 800x600 75 00 47 73 832x624 74 55 48 36 1024x768 60 00 56 48 1024x768 70 07 60 02 1024x768 75 03 44 77 1280x720 59 86 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 65 29 1680x1050 59 95 89 48 1720x1440 59 97 67 50 1920x1080 60 00 113 22 1920x1080 99 93 67 17 2560x1080 59 98 113 24 2560x1080 99 94 44 41 3440x1440 29 99 88 82 3440x1440 59 97 150 97 3440x1440 99 98 Note P...

Page 27: ...s the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 58 8 W typ 130 W max White Sleep Standby OFF No No 0 3 W typ White blink Switch Off OFF 0 3W typ OFF The following setup is used to measure power consumption on this display Native resolution 3440x1440 Contrast 50 Brightness 8...

Page 28: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 29: ... in a Philips flat panel display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Page 30: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Page 31: ...ertified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standar...

Page 32: ...ns Make sure the computer is turned on Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the display from mains power source immediately for safety Contact with Philips customer service representative immediately Imaging Problems Image appears blurred indistinct or too dark Adjust the contrast and brightness on On Screen Display An after image burn in or ghost im...

Page 33: ...isplay that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings tab Under the setting tab in box labelled desktop area move the sidebar to 3440x1440 pixels Open Advanced Properties and set the Refresh Rate to 60 Hz then click OK Restart your computer and repeat step 2 an...

Page 34: ... the OSD On Screen Display menu Press Down Arrow to select the option Color then press OK to enter color setting there are three settings as below 1 Color Temperature Native 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensurin...

Page 35: ...cters Ans Your LCD display works best at its native resolution of 3440x1440 60 Hz For best display please use this resolution Q13 How to unlock lock my hot key Ans To lock the OSD press and hold the button while the monitor is off and then press button to turn the monitor on To un lock the OSD press and hold the button while the monitor is off and then press button to turn the monitor on Q14 Where...

Page 36: ...34 10 Troubleshooting FAQs Ans It s because the sub windows video source is interlace timing i timing please change sub window signal source to be progressive timing P timing ...

Page 37: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M10345BE1T ...

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