Philips ACT211, User Manual

Page: 42 / 213

problem solution
usb does not – you are using an unsuitable usb cable.
connect/function use the supplied usb cable only.
– cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
– usb driver not installed.
check that you have installed the usb driver
plug-in provided from the psa installation cd rom.
– wrong Windows / MacOS version.
your computer must be equipped with
Windows 98/ SE/ Me/ Windows 98 Gold/ 2000 with
SP3 / XP or MacOS 9-X.
– usb not enabled.
check the BIOS set-up: usb has to be enabled.
unable to upgrade firmware – you selected/ downloaded the wrong upgrade
file. select / download only the upgrade file for
your specific model.
– cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
"Battery too low. Upgrade – battery power low
Refused" appears on my psa – if you also see this message scrolling on your psa
after FUpgrade , this means you need to repeat the
upgrade due to insufficient battery power. always
use a fresh battery to perform the upgrade.
incomplete track download – usb connection broken during downloading .
check the usb connection, delete the file on the
psa via musicmatch and download track again.
no reaction to controls – activated
/ malfunction deactivate .
– electrostatic discharge.
remove battery and replace after several seconds.
42 helpful tips