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8. Customer care and warranty

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

 Note

1 or 2 adjacent sub pixel defects = 1 dot defect

Summary of Contents for 278M6

Page 1: ...www philips com welcome 278M6 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Page 2: ...onitor 6 2 3 Remove the Base Assembly for VESA Mounting 9 3 Image Optimization 10 3 1 SmartImage 10 3 2 SmartContrast 11 4 Ambiglow 12 5 FreeSync 13 6 Technical Specifications 14 6 1 Resolution Preset Modes 17 7 Power Management 18 8 Customer care and warranty 19 8 1 Philips Flat Panel Monitors Pixel Defect Policy 19 8 2 Customer Care Warranty 22 9 Troubleshooting FAQs 23 9 1 Troubleshooting 23 9 ...

Page 3: ...itor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Service contact in...

Page 4: ...sive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water and send it to the maintenance center Do not store or use the monitor in locations exposed to heat direct sunlight or extreme cold In order to m...

Page 5: ...uctions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follows Note This icon indicates important inform...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...l www philips com welcome 使用产品前请阅读使用说明 保留备用 Monitor AC DC Adapter DP cable HDMI Audio cable VGA Different according to region Note Use only AC DC adapter model Philips ADPC2065 Install base stand 1 In order to well protect this monitor and avoid scratching or damaging of the monitor keep the monitor face down in the cushion for the base installation 2 Hold the stand with both hands Gently attach t...

Page 8: ...l cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Description of the control buttons Press more than 3 seconds to switch display power OFF Press to switch display power ON Access the OSD menu C...

Page 9: ...he OSD menu on this Philips Display simply use the single toggle button at the bottom of the Display bezel The single button operates like a joystick To move the cursor simply toggle the button in four directions Press the button to select desired option The OSD Menu Below is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way ar...

Page 10: ...ort 1 DisplayPort 2 Off Fast Faster Fastest On Off On Off 0 100 0 100 White Red Rose Magenta Violet Blue Azure Cyan Aquamarine Green Chartreuse Yellow Orange Bright Brighter Brightest Bright Brighter Brightest On Off On Off On Off 1 8 2 0 2 2 2 4 2 6 H Position V Position Phase Information 0 100 0 100 Clock 0 100 DisplayPort 1 1 1 2 Low Input Lag On Off On Off Resolution Notification Reset Yes No ...

Page 11: ...follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 While keeping the release button pressed tilt the base and slide it out Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Page 12: ...tents being displayed all in real time with the press of a single button How to enable SmartImage 1 Toggle to the left to launch the SmartImage on screen display 2 Toggle to the up or down to select among FPS Racing RTS Gamer1 Gamer2 LowBlue Mode and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation There are 7 modes ...

Page 13: ...er crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power...

Page 14: ...and immersive viewing experience How does it work It is recommended that you dim the lighting conditions in your room for maximum effect Ensure that Ambiglow is set to on mode Start a movie or play a game from your computer The monitor will react with appropriate colors creating a halo effect overall matching the image on the screen You can also manually select Bright Brighter Brightest mode or am...

Page 15: ...g gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Window7 8 8 1 10 Graphic Card R9 290 Series R7 260 Series AMD Radeon RX 480 AMD Radeon RX 470 AMD Radeon RX 460 Radeon Pro Duo AMD Radeon R9 300 Series AMD Radeon R9 Fury X AMD Radeon R9 360 AMD Radeon R7 360 AMD Radeon R9 295X2 AMD Radeon R9 290X AMD Radeon R9 290 AMD ...

Page 16: ...typ sRGB 120 typ Ambiglow YES Flicker free YES Freesync YES Connectivity Signal Input Analog VGA Digital DisplayPort1 2 x 2 HDMI 1 4 x 1 HDCP HDMI 2 0 x 1 HDCP Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 5 W x 2 OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedi...

Page 17: ...p 1 71 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 612 x 416 x 286 mm Product without stand WxHxD 612 x 369 x 52 mm Product with packaging WxHxD 694 x 520 x 358 mm Weight Product with stand 6 350 kg Product without stand 4 579 kg Product...

Page 18: ...ecyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Glossy Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 NTSC Area based on CIE1976 sRGB Area based on CIE 1931 ...

Page 19: ...0 47 73 832x624 75 00 48 36 1024 x 768 60 00 56 48 1024 x 768 70 00 60 02 1024 x 768 75 03 81 40 1024 x 768 100 00 44 77 1280x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 88 78 2560 x 1440 59 94 111 28 2560 x 1440 74 96 222 06 2560 x 1400 143 91 Note Please notice that your display works best at native resolution ...

Page 20: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 40 54 W typ 67 99 W max White Sleep Standby OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 x 1440 Contrast 50 ...

Page 21: ... 8 1 Philips Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products We use some of the industry s most advanced manufacturing processes and practice stringent quality control However pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel...

Page 22: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 23: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Page 24: ...pair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer ...

Page 25: ...has bent pins Make sure the computer is turned on Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately Imaging Problems Image vibrates on the screen Check that the signal cable is properly securely connected to the graphics board or PC Image ap...

Page 26: ...Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 2560 x 1440 60 Hz Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings t...

Page 27: ...ethyl alcohol ethanol acetone hexane etc Q8 Can I change the color setting of my monitor Ans Yes you can change your color setting through OSD control as the following procedures Press button to show the OSD On Screen Display menu Press button to select the option Color then press button to enter color setting there are three settings as below 1 Color Temperature The six settings are 5000K 6500K 7...

Page 28: ...er the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your monitor will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disap...

Page 29: ... behalf of Top Victory Investments Ltd or one of its affiliates Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V used under license Specifications are subject to change without notice Version 278M6FE1T ...

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