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272S4

EN User manual

Customer care and warranty

Troubleshooting & FAQs

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Summary of Contents for 272S4

Page 1: ...www philips com welcome 272S4 EN User manual 1 Customer care and warranty 21 Troubleshooting FAQs 27 ...

Page 2: ...se Assembly forVESA Mounting 11 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 13 4 PowerSensor 14 5 MHL Mobile High Definition Link 15 6 Technical Specifications 16 6 1 Resolution Preset Modes 18 6 2 Crystalclear 19 7 Power Management 20 8 Customer care and warranty 21 8 1 Philips Flat Panel Monitors Pixel Defect Policy 21 8 2 Customer Care Warranty 23 9 Troubleshooting FAQs 27 9 1 T...

Page 3: ...le or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Mai...

Page 4: ...ir or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating inst...

Page 5: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 6: ... cable 2016 使用产品前请阅读使用说明保留备用 user s manual CD Different according to region Install base stand 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Hold the stand with both hands 1 Gently attach the stand to theVESA mount area until the latch locks the stand 2 Gently attach the base to the stand 1 2 ...

Page 7: ...tons 5 4 3 2 1 7 6 1 Switch monitor s power ON and OFF 2 Access the OSD menu Confirm the OSD adjustment 3 Adjust the OSD menu 4 User preference key Customize your own preference function from OSD to become the user key 5 PIP PBP Off Swap 6 Return to previous OSD layer 7 SmartImage hot key There are 6 modes to select Office Photo Movie Game Economy Off Customize your own USER key This hot key allow...

Page 8: ...s of which video input For example you can play your MP3 player from the audio source connected to the Audio In port of this monitor and still watch your video source connected from MHL HDMI or DisplayPort 1 Press button on the front bezel to enter OSD Menu Screen Power Sensor Input Picture PIP PBP Audio Volume Stand Alone Mute Audio Source Audio in MHL HDMI DisplayPort 2 Press or button to select...

Page 9: ...ensor Audio PIP PBP Horizontal Vertical Transparency OSD Time Out Auto Power LED H Position V Position English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文繁體中文日本語 한국어 Color Temperature sRGB User Define On Off VGA DVI MHL HDMI DisplayPort SmartResponse Picture Format SmartContrast Contrast Sh...

Page 10: ...on 2560 1440 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 2560 1440 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 5 Swivel 65 65 Height adjustment 120mm Pivot 90 0 ...

Page 11: ...m a desktop How to enable MultiView by hotkey 1 Press the hotkey directly on the front bezel 2 The MultiView selection menu appears Press or button to select PBP Swap Oﬀ PIP Multi View P 3 Press button to confirm your selection and then exit automatically How to enable MultiView by OSD menu Besides pressing the hotkey directly on the front bezel the MultiView function can also be selected in OSD m...

Page 12: ...he sub display source VGA DVI MHL HDMI and DisplayPort Please refer below table for compatibility of main sub input source SUB SOURCE POSSIBILITY xl Inputs VGA DP DVI MHL HDMI MAIN SOURCE xl VGA DP DVI MHL HDMI PIP Size When PIP is activated there are three sub window sizes to choose Small Middle Large B A main Small Middle Large PIP Position When PIP is activated there are four sub window positio...

Page 13: ...VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 1 Extend the monitor base to its maximum height 2 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen Then lift the monitor stand 3 While keeping the release button pressed tilt the base and slide it out Note This mo...

Page 14: ...omy and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press button to confirm There are six modes to select Office Photo Movie Game Economy and Off Photo Movie Game Economy Oﬃce SmartImage ﬀ Office Enhances text and dampens brightness to increase readability and reduce eye strain This mode significantly enhances readability and productivity when you re ...

Page 15: ...I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activa...

Page 16: ...tances up to 120 cm or 47 inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display step up signal strength when wearing black or other dark clothes Hot key Sensor distance Landscape Portrait mode for selective models Landscape mode Portrait mode Above illustrations are for reference purpose only may not refle...

Page 17: ...he monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled MHL M...

Page 18: ...c on Green Audio In Out PC Audio in Headphone Out Convenience Built in Speakers 2 W x2 User Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean Other Convenience VESA mount 100 x 100 mm Kensington Lock Plug Play Compatibility DD...

Page 19: ...ckaging WxHxD 490 x 299 x 740 mm Weight Product with stand 6 72 kg Product without stand 4 4 kg Product with packaging 10 6kg Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 106...

Page 20: ...0 59 86 63 98 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 99 75 00 1600 x 1200 60 00 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 74 04 1920 x 1080 59 95 88 79 2560 x 1440 59 95 Note Please notice that your display works best at native resolution of 2560 x 1440 60Hz For best display quality please follow this resolution recommendation While using DVI a D...

Page 21: ...e viewing angles enabled by high bandwidth sources like Displayport HDMI or Dual link DVI this new display will make your images and graphics come alive Whether you are demanding professional requiring extremely detailed information for CAD CAM solutions using 3D graphic applications or a financial wizard working on huge spreadsheets this Philips display will give you Crystalclear images ...

Page 22: ...le shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 47 W typ 85 max White Sleep Standby OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 x 1440 Contrast 50 Brightness 100...

Page 23: ...However pixel or sub pixel defects on theTFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains the different types of pixel defects and defines acceptable defe...

Page 24: ... flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark s...

Page 25: ... Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1Year Local Standard warranty period 1 2Years Local Standard warranty period 2 3Years Local Standard warranty period 3 Proof of original purchase and extended warranty purchase required Contact Information for WESTERN EUROPE region Country CSP Hotline Number Price O...

Page 26: ... 9am 6pm Switzerland ANOVO CH 41 02 2310 2116 Local call tariff Mon to Fri 9am 6pm United Kingdom Celestica 44 0207 949 0069 Local call tariff Mon to Fri 8am 5pm Contact Information for China Country Call center Consumer care number China PCCW Limited 4008 800 008 Contact Information for NORTH AMERICA Country Call center Consumer care number U S A EPI e center 877 835 1838 Canada EPI e center 800 ...

Page 27: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Page 28: ...6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun T...

Page 29: ...s turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for s...

Page 30: ...quid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls Audio problem No sound Check if audio cable is connected to PC and monitor correctly Ensure audio is not muted Press OSD Menu select Audio then Mute Check it on Off position Press Volume...

Page 31: ...blunt objects When handling the monitor make sure that there is no pressure or force applied to the panel surface side This may affect your warranty conditions Q7 How should I clean the monitor surface Ans For normal cleaning use a clean soft cloth For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q8 Can I change the colo...

Page 32: ...creen Burn in after imaging or ghost imaging is a well known phenomenon in monitor panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your monito...

Page 33: ...nu Q3 How to listen to Audio independent of video Ans Normally the audio source is linked to the main picture source If you want to change audio source input for example listen to your MP3 player independently regardless of the video source input you can press to enter OSD menu Select your preferred Audio Source option from the Audio main menu Please note that the next time you turn on your monito...

Page 34: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M4272SE2T ...

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