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www.philips.com/welcome

241B8

B line

243B1

EN  User manual

 

1

 

Customer care and warranty

 

24

 

Troubleshooting & FAQs

 

28

 

Summary of Contents for 243B1

Page 1: ...www philips com welcome 241B8 B line 243B1 EN User manual 1 Customer care and warranty 24 Troubleshooting FAQs 28 ...

Page 2: ...Mounting 11 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 13 4 Adaptive Sync 14 5 PowerSensor 15 6 Daisy chain function 17 7 Designs to prevent computer vision syndrome CVS 18 8 Technical Specifications 19 8 1 Resolution Preset Modes 22 9 Power Management 23 10 Customer care and warranty 24 10 1 Philips Flat Panel Monitors Pixel Defect Policy 24 10 2Customer Care Warranty 27 11 Troub...

Page 3: ...t in discoloration and damage to the monitor Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attachi...

Page 4: ...d with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean your monitor To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excessive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please...

Page 5: ...an if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type The...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...Philips N V and are used under license Contents Drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明 保留备用 Monitor CD USB C C A USB C C USB C A Register your product and get support at www philips com welcome Quick Start 243B1 B line Different according to region Install the base 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen ...

Page 8: ...e 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete USB C driver installation for RJ45 Before using the USB C docking display please ensure to install the USB C driver You can find the LAN Dri...

Page 9: ... USB Charging function identifiable with power icon You can use these ports to charge your Smart phone or power your external HDD for example The display must be powered ON at all times to be able to use this function Some select Philips displays may not Power or Charge your device when it enters to Sleep mode White power LED blinking In that case please enter to OSD Menu and select USB Standby Mo...

Page 10: ...Economy LowBlue Mode Off Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below Basic and simple instruction on the control key...

Page 11: ...Color Temperature sRGB User Define HDMI 1 4 USB C SmartResponse SmartContrast Gamma Over Scan DPS Pixel Orbiting DP Out Multi Stream DisplayPort Mute Wide Screen 4 3 1 1 0 100 0 100 0 100 0 100 On Off USB 3 2 USB 2 0 Off 1 2 3 4 5s 10s 20s 30s 60s On Off Yes No Native 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off On Off 1 8 2 0 2 2 2 4 2 6 Clo...

Page 12: ...10 2 Setting up the monitor Physical Function Tilt 35 5 Swivel 180 180 Height adjustment 150mm Pivot 90 90 0 0 ...

Page 13: ... the monitor base to its maximum height 2 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen Then lift the monitor stand 3 While keeping the release button pressed tilt the base and slide it out Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100...

Page 14: ...e the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Economy LowBlue Mode Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple selections EasyR...

Page 15: ... a smart software technology to reduce harmful shortwave blue light Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to select LowBlue Mode see above SmartImage selection steps 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and ...

Page 16: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Page 17: ...nd proper detection please position yourself directly in front of your monitor If you choose to position yourself more than 100 cm or 40 inches from the monitor use the maximum detection signal for distances up to 120 cm or 47 inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display step up signal strength wh...

Page 18: ...ntil it is readjusted or the default mode is recalled If you find that the PowerSensor is excessively sensitive to nearby motion for some reason please adjust to a lower signal strength Keep sensor lens clean if the sensor lens is dirty wipe it with alcohol to avoid reducing of distance detection ...

Page 19: ...e able to daisy chain multiple displays with various configurations Your display configurations will depend on your graphic card capabilities Please check with your graphic card vendor and always update your graphic card driver DisplayPort multi streaming over DisplayPort DP DP DP PC DP OUT Display Resolution Maximum number of external monitors that can be supported Extend mode DisplayPort 1920 x ...

Page 20: ...een use is likely to be better than a 15 minute break every two hours Looking at something varying distances after a long period focusing on the screen Gently closing and rolling your eyes to relax Conscious blinking often while working Gently stretch your neck and slowly tilt your head forward backward side for pain relief 3 Ideal working posture Reposition your screen to appropriate height and a...

Page 21: ...S LowBlue Mode YES EasyRead YES Adaptive Sync YES Connectivity Signal Input Output HDMI 1 4 x 1 DisplayPort 1 2 x 1 DisplayPort Out USB USB C x 1 upstream USB3 2 x 4 downstream with x 1 fast charge B C 1 2 USB C Power Delivery USB C up to 65W 5V 3A 9V 3A 10V 3A 12V 3A 15V 3A 20V 3 25A RJ 45 Ethernet LAN 10M 100M 1000M Input Signal Separate Sync Audio In Out PC audio in headphone out USB C docking ...

Page 22: ... 25 9 W typ Sleep Standby 0 5 W 0 5 W 0 5 W Off 0 3 W 0 3 W 0 3 W Off AC switch 0 W 0 W 0 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 87 71 BTU hr typ 88 05 BTU hr typ 88 40 BTU hr typ Sleep Standby 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off AC switch 0 BTU hr 0 BTU hr 0 BTU...

Page 23: ...range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental and energy ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Page 24: ...5 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 08 800 x 600 72 19 47 73 832 x 624 74 55 48 36 1024 x 768 60 00 56 48 1024 x 768 70 07 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 1280 x 960 60 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 83 89 1920 x 1080 74 97 Note Please notice that your display works best at native ...

Page 25: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 8 W typ 138 W max White Sleep Standby OFF No No 0 3 W typ White blink Switch Off OFF 0 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 x 1080 Contrast 5...

Page 26: ...n higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together ap...

Page 27: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Page 28: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot de...

Page 29: ...pair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer ...

Page 30: ...Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tr...

Page 31: ... ghost imaging symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid cry...

Page 32: ...mine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press button then select Setup Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjec...

Page 33: ... Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always act...

Page 34: ... switch to the connected input source after daisy chain over USB C Ans It s because your primary monitor connects to more than one input source at the same time When you use the primary monitor to the notebook with USB C and also daisy chain to the secondary monitor Once the notebook goes into standby mode if you want to show the content from HDMI or DisplayPort please press to change the signal i...

Page 35: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M10243BE1T ...

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