Philips 229CL2 User Manual Download Page 1

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www.philips.com/welcome

EN User manual

Customer care and warranty

Troubleshooting & FAQs

239CL2

Summary of Contents for 229CL2

Page 1: ...www philips com welcome EN User manual 1 Customer care and warranty 32 Troubleshooting FAQs 43 239CL2 ...

Page 2: ...on 8 3 1 SmartImage 8 3 2 SmartContrast 9 3 3 Philips SmartControl Premium 9 3 4 SmartDesktop Guide 17 3 5 Philips Flat Panel Monitors Pixel Defect Policy 22 4 Technical Specifications 24 4 1 Resolution Preset Modes 26 4 2 Automatic PowerSaving 26 5 Regulatory Information 27 6 Customer care and warranty 32 7 Troubleshooting FAQs 43 7 1 Troubleshooting 43 7 2 SmartControl Premium FAQs 45 7 3 Genera...

Page 3: ...for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the mo...

Page 4: ... for any document for repair or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to ta...

Page 5: ...the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Recycling Information for Customers There is currently a system of...

Page 6: ...FU CD Monitor Quick start guide VGA signal cable optional AC DC Adapter DVI D cable optional 2 0 1 0 K o n i n k l i j k e P h i l i p s E l e c t r o n i c s N V A l l rights reserved Unauthorized duplication is a violation of applicable laws Made and printed inC h i n a V e r s i o n M 2 2 3 9 C L E 1 T Q 7 0 G 2 3 C 1 8 1 3 1 A Monitor drivers Quick Setup Guide SmartControl software Monitor 239...

Page 7: ... cord of the AC DC adapter into a nearby AC power outlet 5 Turn on your computer and monitor If the monitor displays images the installation is done 2 2 Operating the monitor Front view product description To access OSD menu OK To use theTurbo function Return to previous OSD level To switch monitor s power on and off To change the signal input source To adjust the OSD menu SmartImage There are 6 m...

Page 8: ... adjustment The OSD Menu Below is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Auto Input VGA DVI Picture Wide screen 4 3 0 100 0 100 On Off On Off 1 8 2 0 2 2 2 4 2 6 Picture Format Brightness Contrast SmartResponse SmartContrast Gamma OSD Settings 0 100 0 100 O...

Page 9: ...solution 1920 x 1080 at 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 x 1080 at 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 14 3 ...

Page 10: ...en Office Photo Movie Game Economy and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation 4 When SmartImage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable SmartImage with the button at the front bezel of your monitor Except using key to scroll down you can also press buttons to choose and pr...

Page 11: ...tor How does it work When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games 3 3 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monito...

Page 12: ... by Standard pane Start with Standard pane Adjust menu Adjust Menu allow you to adjust Bright ness Contrast Focus Position and Reso lution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 13: ...just RGB Black Level White Point Color Calibra tion and SmartImage Please refer to SmartImage section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Page 14: ...ibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen First color Calibration Screen Previous button is disabled until the sec ond color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allows user to change setting for better display setting based ...

Page 15: ...to 5 by default Does not require the display be attached to a different host to go into Theft Deter rence mode After creating PIN theTheft Deterrence pane will indicateTheft Deterrence Enabled and provide PIN Options button Theft Deterrence Enabled is displayed Disable Theft Deterrence Mode opens pane screen on next page PIN Options button only available after user creates PIN button opens secure ...

Page 16: ...n Enable task tray menu is disabled the task tray icon will only display EXIT Run at Startup is checked On by default When disabled SmartControl Premium will not launch at start or be in the task tray The only way to launch SmartControl Premium is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled Enable tra...

Page 17: ...ble Option Auto Pivot Help User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Will only be active when selectingVersion from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available ...

Page 18: ...on the SmartControl Premium icon from the task tray Left Click will launch the application The task tray has five entries Help Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech sup port page Check for Update takes the user to PDI Landing and checks the user s version against the most current available About Displays detailed refer...

Page 19: ...ly align When the window and mouse cursor are within the region the region will become highlighted Note If the outline of the region is not visible when dragging the window Show windows contents while dragging is disabled To enable 1 In Control Panel click System 2 Click Advanced system settings For Vista Win7 OS this is located on the left sidebar 3 In Performance section click Settings 4 In the ...

Page 20: ...o any of the partitions shown in the drop down Note If more than one display is attached the user can select the targeted display to change the partition The highlighted icon represents the current active partition 3 Identify Partition Displays the outline grid on the desktop for the current partition 4 Align On Align Off Enables disables the drag and drop auto align feature 5 Exit Closes Desktop ...

Page 21: ...ected window to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Partition Displays the outline grid on the desktop for the current parti tion Align On Align Off Enables disables the drag and drop auto align feature ...

Page 22: ... top Partition 2 horizontal center Partition 3 horizontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 3 on...

Page 23: ...tion 1 on left sideVertical Partition 2 3 on right sideVertical Horizontal Split Bottom Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region is single the top region is spilt into two evenly sized regions For 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Partition 3 on ...

Page 24: ...s or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three c...

Page 25: ...air or replacement due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL MODEL 239CL2 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total br...

Page 26: ...er Convenience OSD Languages English French German Italian Russian Spanish Simplified Chinese Portuguese Turkish Plug Play Compatibility DDC CI sRGB Windows 7 Vista XP Mac OSX Linux Stand Tilt 3 14 Power On mode 30W typ Energy Consumption EnergyStar 5 0 test method AC InputVoltage at 100VAC 5VAC 50Hz 3Hz AC InputVoltage at 115VAC 5VAC 60Hz 3Hz AC InputVoltage at 230VAC 5VAC 50Hz 3Hz Normal Operati...

Page 27: ...mperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 Altitude Operation 12 000 ft 3 658 m Non operation 40 000 ft 12 192 m MTBF 30 000hrs Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Compliance and standards Regulatory Approvals CE Mark FCC Class B SEMKO UL cUL Energy Star 5 0 Cabinet Color Black Black Finish Gl...

Page 28: ...PM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use If an input from a keyboard mouse or other input device is detected the monitor will wake up automatically The following table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync...

Page 29: ...eet ENERGY STAR s energy efficiency specifications means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 Safety requirement of Information Technology Equipment EN55022 2006 Radio Disturbance requirement of Information Technology Equipment EN55024 1998 A1 2001 A2 2003 Immunity r...

Page 30: ... interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver ...

Page 31: ...lui utilisé par le récepteur Demander l aide du marchand ou d un technicien chevronné en radio télévision Toutes modifications n ayant pas reçu l approbation des services compétents en matière de conformité est susceptible d interdire à l utilisateur l usage du présent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE...

Page 32: ...die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur original Ersatzteile verwendet werden 3 bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird Aus ergonomischen Gründen wird empfohlen die G...

Page 33: ...31 环保使用期限此标识指期限十年电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限 ...

Page 34: ... contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty This two year service warranty entitles you to a swap model on site if your monitor turns out to be faulty or defective Philips aims at a swap within 48 hours of your call being received What is covered The Philips F1rst Choice Warranty applies within Andorra Austria Belgium Cyprus Denmark France Germany Gree...

Page 35: ...s that are not originally designed manufactured approved and or authorized for usage within the Philips F1rst Choice countries do not apply to the Philips F1rst Choice Warranty In these cases the Philips global warranty terms are valid Just a click away In case of any problems we advise you to read the operating instructions carefully or go to the www philips com support website for additional sup...

Page 36: ...840 320 041 0 08 Luxembourg 352 26 84 30 00 Local call tariff The Netherlands 31 0900 0400 063 0 10 Norway 47 2270 8250 Local call tariff Poland 48 0223491505 Local call tariff Portugal 351 2 1359 1440 Local call tariff Spain 34 902 888 785 0 10 Sweden 46 08 632 0016 Local call tariff Switzerland 41 02 2310 2116 Local call tariff United Kingdom 44 0207 949 0069 Local call tariff ...

Page 37: ...erations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Reception problems caused by signal conditions or cable or antenna systems outside the unit Defects caused by abuse or misuse of the monitor Product requires modification or adaptation to enable it to comply with local or ...

Page 38: ...Bulgaria Tel 359 2 960 2360 www lan service bg CZECH REPUBLIC General Consumer Information Center 800 142100 Xpectrum Lu ná 591 4 CZ 160 00 Praha 6Tel 800 100 697 or 220 121 435 Email info xpectrum cz www xpectrum cz CROATIA Renoprom d o o Ljubljanska 4 Sv Nedjelja 10431 Croatia Tel 385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE 12618Tallinn Tel 372 6519900 www ee invia fujitsu co...

Page 39: ...202 Moscow Russia Tel 7 095 170 5401 TURKEY Türk PhilipsTicaret A S Yukari Dudullu Org San Bolgesi 2 Cadde No 22 34776 Umraniye Istanbul Tel 0800 261 33 02 UKRAINE Comel Shevchenko street 32 UA 49030 Dnepropetrovsk Tel 380 562320045 www csp comel com LLCTopaz Company Topaz Service Company Mishina str 3 Kiev Ukraine 03151 Tel 38 044 245 73 31 Latin America ARGENTINA Azopardo 1480 C1107ADZ Cdad de B...

Page 40: ...ng Jl Buncit Raya Kav 99 Jakarta Selatan Phone 021 7940040 ext 1722 1724 98249295 70980942 2 Jl Tanah Abang 1 no 12S Jakarta Pusat Phone 021 3455150 34835453 Rukan City Home no H31 Gading Square 3 Jl Bulevar Barat Kelapa Gading Jakarta Utara Phone 021 45870601 98131424 South Korea Company PCS One Korea Ltd Address 112 2 Banpo dong Seocho ku Seoul 137 040 Korea Call CenterTel 080 600 6600 Tel 82 2 ...

Page 41: ...1 4124864 to 67 Sun 0922 8210045 to 46 Davao Office C Arellano St Davao City 8000 082 225 3021 225 3022 Sun 0922 8210015 CDO Office 1445 Corrales Ext CDO City 088 856 8540 856 8541 Sun 0922 8210080 Iloilo Office C Lim Comp Gomez St Iloilo City 033 338 4159 033 508 3741 Sun 0922 8808850 Africa SOUTH AFRICA Company name SylvaraTechnologies Pty Ltd Address Ho Address Palm Springs Centre Christoffel R...

Page 42: ...placement or repair of all parts and for all labor charges All parts including repaired and replaced parts are covered only for the original warranty period When the warranty on the original product expires the warranty on all replaced and repaired products and parts also expires WHAT IS EXCLUDED Your warranty does not cover labor charges for installation or setup of the product adjustment of cust...

Page 43: ...nties of merchantability or fitness for a particular purpose Philips is not liable under any circumstances for any direct indirect special incidental or consequential damages howsoever incurred even if notified of the possibility of such damages REMEMBER Please record the model and serial numbers found on the product below MODEL ____________________________ SERIAL ____________________________ This...

Page 44: ...leted removed or made illegible repairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply...

Page 45: ...heck to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting...

Page 46: ...n switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your Monitor will display unchanging static content Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is f...

Page 47: ...emium when clicking on SmartControl Premium tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Premium If your graphic adaptor is one of the above mentioned brands try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl P...

Page 48: ...monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM included in this package Monitor drivers inf and icm files will be installed automatically Q4 How do I adjust the resolution Ans Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution und...

Page 49: ...tible with Windows 7 Vista XP NT Mac OSX Linux Q11 What kind of wide angle technology is available Ans Currently the IPS type panels offer the best Contrast Ratio compared to MVA or PVA technologies TN panels have improved over the years but IPS panel still gives superior results overTN panel Q12 What is Image Sticking or Image Burn in or After Image or Ghost Image in Monitor panels Ans Uninterrup...

Page 50: ...s reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifcations are subject to change without notice Version M2239CLE1T ...

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