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227E7
237E7

EN User manual

1

Customer care and warranty

24

Troubleshooting & FAQs

30

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Summary of Contents for 227E7

Page 1: ...www philips com welcome 227E7 237E7 EN User manual 1 Customer care and warranty 24 Troubleshooting FAQs 30 ...

Page 2: ... MHL Mobile High Definition Link introduction 9 3 Image Optimization 10 3 1 SmartImage Lite 10 3 2 SmartContrast 11 4 Technical Specifications 12 4 1 Resolution Preset Modes 14 5 Power Management 15 6 Regulatory Information 16 7 Customer care and warranty 24 7 1 Philips Flat Panel Monitors Pixel Defect Policy 24 7 2 Customer Care Warranty 26 8 Troubleshooting FAQs 30 8 1 Troubleshooting 30 8 2 Gen...

Page 3: ...power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation...

Page 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Page 5: ...ne our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and act...

Page 6: ...ips N V Monitor drivers User s Manual 使用前请阅读使用说明保留备用 AC DC Adapter VGA AC DC Adapter DVI HDMI 227E7QDS 237E7QDS Different according to region Note Use only the AC DC adapter model Philips ADPC1936 Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand...

Page 7: ... input MHL HDMI input Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an...

Page 8: ...ay power ON or OFF Access the OSD menu Confirm the OSD adjustment 227E7QS 237E7QS Change display format 227E7QDS 237E7QDS Adjust the speaker volume Adjust the OSD menu Change the signal input source Adjust the OSD menu SmartImage Lite There are three modes to be selected Standard Internet and Game Return to previous OSD level ...

Page 9: ...creen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Audio available for selective models Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch...

Page 10: ...nce at its native resolution 1920 1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 ...

Page 11: ...t on the monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled...

Page 12: ...s on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers 3 Image Optimization 3 1 SmartImage Lite What is it SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images o...

Page 13: ... clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the co...

Page 14: ...z 227E7QDS 237E7QDS sRGB YES Connectivity Signal Input 227E7QS 237E7QS VGA Analog DVI Digital HDCP 227E7QDS 237E7QDS VGA Analog DVI Digital HDCP MHL HDMI Digital HDCP Audio In Out HDMI audio out 227E7QDS 237E7QDS Input Signal Separate Sync Sync on Green Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish ...

Page 15: ...operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Energy Star YES Compliance and standards Regulatory Approvals CE Mark FCC Class B VCCI CLASS B RCM CCC CECP CU SASO KUC...

Page 16: ... 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality please follow this resolution recommen...

Page 17: ...Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 52 W typ 32 15 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 237E7QS Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 91 W typ 27 17 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 237E7QDS P...

Page 18: ...01 Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals such as cadmium mercury and lead RoHS compliance Both product and product packaging is prepared for recycling The brand owner offers take back options Corporate Social Responsibility The brand owner demonstrates the product is manufactured under wo...

Page 19: ...e disposal of hazardous waste EPEAT S requirement that all registered products meet ENERGY STAR s energy efficiency specifications means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Safety requirement of Information Technology Equipment EN55...

Page 20: ...h the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or sho...

Page 21: ... l usage du présent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached prot...

Page 22: ...n Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 ...

Page 23: ...d should not be greater than 5A NOTE The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere A B How to connect a plug The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with ...

Page 24: ...暂时无法实现替代或减量化环保使用期限电子电气产品有害物质限制使用标识要求说明该电子电气产品含有某些有害物质在环保使用期限内可以放心使用超过环保使用期限之后应该进入回收循环系统中国能源效率标识根据中国大陆能源效率标识管理办法本显示器符合以下要求能源效率 cd W 1 05 关闭状态能耗 W 0 5 能效等级 1 级能效标准 GB 21520 2008 详细有关信息请查阅中国能效标识网 http www energylabel gov cn 废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 VCCI B この装置はクラス B 情報技術装置ですこの装置は家庭環境で使用することを目的としてい...

Page 25: ...this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is...

Page 26: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 27: ...due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Page 28: ...0 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local ...

Page 29: ...ervice I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 ...

Page 30: ...onics LTD 1 800 567000 Sun Thu 08 00 18 00 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5 30pm Pakistan TVONICS Pakistan 92 213 6030100 Sun Thu 10 00am 6 00pm Philippines EA Global Supply Chain Solutions Inc 02 655 7777 6359456 Mo...

Page 31: ...rvice Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Japan フィリップスモニターサポートセンター 0120 060 530 Mon Fri 10 00 17 00 ...

Page 32: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Page 33: ...white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer ...

Page 34: ...following procedures Press to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press to enter color setting there are three settings as below 1 ColorTemperature With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange...

Page 35: ... to connect the devices Make sure that you have connected to the MHL HDMI port and that correct input is selected on the Monitor via the input selector front bezel or OSD The product is officially MHL certified As this monitor is a passive display if you encounter any unexpected troubles when using the MHL input please refer to the mobile device s user manual or contact the manufacturer of the mob...

Page 36: ... the mobile device side You may also want to use optional headphones If your monitor display does not have in built speakers then you can connect optional headphones to the output on the monitor Please ensure that the volume is turned on the monitor side and also on the mobile device side For further information or FAQ please visit official website of MHL org http www mhlconsortium org ...

Page 37: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M72X7E1T ...

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