background image

20

7.Customer care and warranty

Proximity of Pixel Defects 

Because pixel and sub pixels defects 
of the same type that are near to one 
another may be more noticeable, 
Philips also specifies tolerances for the 
proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or 
replacement due to pixel defects during 
the warranty period, a TFT Monitor 
panel in a Philips flat panel monitor 
must have pixel or sub pixel defects 
exceeding the tolerances listed in the 
following tables.

Three adjacent lit sub pixels (one white 
pixel).

 Note

A red or blue bright dot must be 
more than 50 percent brighter than 
neighboring dots while a green 
bright dot is 30 percent brighter than 
neighboring dots.

Black Dot Defects 

Black dot defects appear as pixels or 
sub pixels that are always dark or 'off'. 
That is, a dark dot is a sub-pixel that 
stands out on the screen when the 
monitor displays a light pattern. These 
are the types of black dot defects.

Summary of Contents for 222B9T/67

Page 1: ...www philips com welcome 241B8 B Line 222B9 242B9 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Page 2: ...or 7 2 3 Remove the Base Assembly for VESA Mounting 9 3 Image Optimization 10 3 1 SmartImage 10 3 2 SmartContrast 11 4 SmoothTouch 12 5 Technical Specifications 13 5 1 Resolution Preset Modes 17 6 Power Management 18 7 Customer care and warranty 19 7 1 Philips Flat Panel Monitors Pixel Defect Policy 19 7 2 Customer Care Warranty 22 8 Troubleshooting FAQs 23 8 1 Troubleshooting 23 8 2 General FAQs ...

Page 3: ...re to this type of environment may result in discoloration and damage to the monitor Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC powe...

Page 4: ...xtensive period of time Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean your monitor To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excessive moisture environment If your m...

Page 5: ... your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide ...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ... relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Contents Drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明 保留备用 Monitor Register your product and get support at www philips com welcome Quick Start B line 222B9 242B9 Different according to region Note Use only the AC DC adapter mod...

Page 8: ...ts on the rear monitor and snap the I O cover into the place 7 Turn on your computer and monitor If the monitor displays an image installation is complete Warning USB 2 4Ghz wireless devices such as wireless mouse keyboard and headphones maybe have interference by the high speed signal of USB 3 1 devices which may result in a decreased efficiency of the radio transmission Should this happen please...

Page 9: ...ie Game Economy LowBlue Mode Off Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below Basic and simple instruction on the con...

Page 10: ...sition HDMI 1 4 Stand Alone 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s On Off Yes No 0 100 0 100 0 100 Native 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 0 100 0 100 On Off On Off Volume Audio Source Mute On Off Sharpness 0 100 LowBlue Mode On Off 1 2 3 4 English Deutsch Español Ελληνική Français Italiano Mary...

Page 11: ... down on a smooth surface Pay attention not to scratch or damage the screen Then use a screwdriver to remove the screws 2 Move the stand into position as shown in picture Then use a screwdriver to remove the screws and then detach the stand from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount ...

Page 12: ...all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Economy LowBlue Mode Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple selections EasyRead Office Photo Movie Game Eco...

Page 13: ... reduce harmful shortwave blue light Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to select LowBlue Mode see above SmartImage selection steps 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a Monit...

Page 14: ...ems shown on the below table OS OS Version Name Kernel version Touche finger Need Driver Windows Win10 non multi touch No Windows Win8 Win8 1 non multi touch No Windows Win7 non multi touch No Windows WES7 E non multi touch Yes Windows XP non Single Yes Android 7 1 Nougat 4 4 1 multi touch No Android 7 0 Nougat 4 4 1 multi touch No Android 6 0 Marshmallow 3 18 multi touch No Android 5 X Lollipop 3...

Page 15: ...8 Hz 75 Hz Horizontal Frequency 30 kHz 85 kHz sRGB YES LowBlue Mode YES EasyRead YES SmoothTouch Touch Technology Projective Capacitive Touch Points 10 Touch method Stylus finger glove Transmission rate 85 Touch interface USB Touch glass hardness 7H Touch glass coating Haze 5 242B9TL Touch active area 222B9 477 64 mm H x 269 11 mm V 242B9 528 mm H x 297 5 mm V Touch Response time 35 ms Openation s...

Page 16: ...t 230VAC 50Hz Normal Operation 16 6 W typ 16 7 W typ 16 8 W typ Sleep Standby mode 0 5 W 0 5 W 0 5 W Off mode 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 56 66 BTU hr typ 57 00 BTU hr typ 57 34 BTU hr typ Sleep Standby mode 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1 0...

Page 17: ...242B9 554 x 338 x 50 mm Product with packaging WxHxD 222B9 575 x 420 x 161 mm 242B9 620 x 433 x 168 mm Weight Product with stand 222B9 7 46 kg 242B9 8 15 kg Product without stand 222B9 4 17 kg 242B9 4 86 kg Product with packaging 222B9 9 91 kg 242B9 11 06 kg Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 to 1060hP...

Page 18: ...f leaflet 2 Some operating systems require driver for the touch function The driver is avail able in the CD disk or you can access them from the Philips website supporting pages 3 In order to comply with international energy standards power consumptions are under the PC Display test mode and the monitor needs to connect with USB up stream cable ...

Page 19: ...66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 Note Please notice that your display works best at native resolution of 1920 x 1080 60Hz For be...

Page 20: ... Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 16 7 W typ 57 W max White Sleep Standby mode OFF No No 0 5 W White blink Off mode OFF 0 3 W OFF 242B9 Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 20 8 W typ 57 W max White Sleep Standby mode OFF No No 0 5 W White blink Off mode OFF 0 3 W OFF The following...

Page 21: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 22: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Page 23: ...AL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer 242B9 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 10mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or few...

Page 24: ...air and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer c...

Page 25: ...tart Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tro...

Page 26: ... ghost imaging symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid cry...

Page 27: ...olutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shoc...

Page 28: ...LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off ...

Page 29: ...nd applications which support touch functions Q3 Why my touch function is very slow Ans The touch function response is dependent on the speed of your computer configuration For example your devise must be either Windows or Android certified listed on the specification page to ensure minimum requirement for touch function in order to maximize Touch utility Q4 Why my touch response is not smooth eno...

Page 30: ...responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M92224BE2WWT ...

Reviews: